Pre sales support from Grant Silverman was first class and in fact the reason that we went with Soly. Your support and advice is by far better than your competitors. After sales support from Ameli... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
On the admin side, everything was handled very conveniently through WhatsApp, had zero issues arranging things. Process itself was also very streamlined and quick. On the install side, 10/10 - clean... Voir plus
L'entreprise a répondu
James Lahart from the London office was excellent, 5*.Nothing was too much trouble. No question too big or too small excellent help with the whole process. Products purchase now just waiting for the i... Voir plus
L'entreprise a répondu
Grant explained everything in great detail and very informative. He advised on the most suitable solar panels and batteries for my home and how the installation would be carried out. Then he costed ev... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Soly
Écrit par l'entreprise
Soly aims to make solar energy accessible to all selling and leasing solar energy systems, batteries, and charging stations. The company currently operates in the Netherlands, Belgium, Germany, South Africa and Italy. A certified B Corp, Soly plans to supply 500K+ households & businesses with renewable energy by 2030.
For more than 10 years, we have been making solar energy accessible to everyone.
We have installed over 800,000 solar panels for over 31,000 customers already. Showing no signs of slowing down, we have secured new funding with the aim of launching in new markets throughout Europe.
|
Coordonnées de contact
1 Waterhouse Square, EC1N 2ST, London, Royaume-Uni
- +442081354710
- info@soly-energy.co.uk
- soly-energy.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They are worth talking to.
They are really friendly on the phone to speak to. I found the consultation really useful. Within a few minutes of the consultation ending I had a detailed quote in my in-box.

Réponse de Soly
Genuine, Patient, and Customer-Focused
I reached out to Soly while exploring solar and battery options, and my experience was excellent thanks to Isaak. From the very first interaction to the final follow-up, Isaak made the entire process smooth, informative, and professional.
Our first meeting was a video call during which he presented the proposal in a clear, structured, and well-prepared manner. He patiently answered all of my questions and adapted the offer based on my specific needs — showing a great balance between Soly's goals and the customer's perspective.
Although I ultimately didn’t move forward with the offer due to technical constraints related to my property, Isaak remained professional and supportive throughout. That level of integrity and care stood out — especially when compared to some other providers, who were more focused on making a quick sale and became frustrated when things didn’t progress.
Based on this experience, I would highly recommend Soly — and especially Isaak — to anyone considering solar solutions.

Réponse de Soly
I was a pleasure to speak to Mr Kumar
I was a pleasure to speak to Mr Kumar. He thoroughly explained about the solar products.
He has wonderful communication skills.

Réponse de Soly
Battery storage and inverter
Just had storage battery and inverter fitted(sungrow) from Soly. Luke the fitter was spot on . Very professional knowledgeable and very polite. Would highly recommend both Luke and Soly.
Excellent service from start to finish. Also big thanks to Amelio and Grant👍👍

Réponse de Soly
Smooth installation from start to…
Smooth installation from start to finish. The key use for this company was their time to install my solar. I was initially planning to go with boxt until I came across solar. Boxt didn't really give me a specific install date but soly told me the install date within a day and lived up to expectations. Happy customer with solar power. I'VE GOT THE POWER!!! The team arrived timely and it was all done by 6pm with a clean install. The installer showed me how everything works and I was impressed by the app and how the whole system works. Thanks a lot for your help guys and special thanks to Amelio and Alison who managed the entire process, especially Amelio. It felt like he drove the entire process and help resolved all my concerns timely. Thank you. 5 star revieww...

Réponse de Soly

Réponse de Soly
Soly initial quotation
Grant Silverman, was able to talk me through each step of the process and answer all of my questions with clear and concise language. He went into great detail and personalised the products and location of the panels for my property.

Réponse de Soly
Sandeep was really great help
Sandeep was really great help, really appreciated the help and knowledge he provided me to understand how these solar panel works.

Réponse de Soly
Had a telephone call with James
Had a telephone call with James, very knowledgeable and helpful, answered all my questions and the price was very reasonable, the best I had been quoted. James also gave me his mobile so I could ask any questions I needed before the next phone call.

Réponse de Soly
Got there in the end. Soly was the winner
Contacted a number of solar installation companies. After much deliberation I managed to narrow it down to a few. Soly was the eventual winner, despite some tough negotiating with Grant (Advisor). To be fair Grant was very supportive in his quest to answer a plethera of my questions, giving me confidence in the system overall. There was some confusion over the Sol Brain - FOC or not. Turned out it was FOC after all. Managed to secure a really good deal, proof really will be( in the pudding) when the battery storage system is finally installed. A fair wait yet as the G99 form has to be run by the DNO for authorisation. Sungrow would appear to be a gaint in solar eqpt production, despite its name not being that well know in the public eye. That said, its R&D is second to none, and eqpt cost & warranty is very competitive. I was impressed by the Soly Brain & its App and I'm hoping that in time my decision will be a fruitful & prosperous one. More to follow post install.

Réponse de Soly
They are very helpful people
They are very helpful people. They'll answer all of your questions about the solar panel and help you figure out what you really need.

Réponse de Soly

Réponse de Soly
Trust
Amelio soly is Great person . he explained things so nicely. Thank you very for everything. I would definitely Recommend this company to other people .

Réponse de Soly
First consultation for Solar PV/battery
Good first consult on options and subsequent proposal from Shankar. Thorough discussion about wants and needs followed by a review of options and costs. No hard sell which is always a bonus!

Réponse de Soly
Good communication
John Telensky provided a clear explanation for the quotation and patient

Réponse de Soly
Soly solar system.
Grant explained everything in great detail and very informative. He advised on the most suitable solar panels and batteries for my home and how the installation would be carried out. Then he costed everything up from start to finish and provided a quote. He then e-mailed me with all the information and prices. I would definitely use Soly energy if I could be able to persuade my wife to go ahead with it.

Réponse de Soly
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







