Somizumedia Avis 

My name is Satya, I run an online store-Rangeelaa, based in Saskatoon, Canada. I rarely write reviews this strongly, but after approximately CAD $3,000 and two months with Somizu, I feel other small-business owners deserve to hear my experience.

Our work started on June 1. After roughly two months, Rangeelaa gained barely 10 followers, and the tangible content produced was around 2 reels and 2 carousels — even those required corrections and significant input from me.

The hardest part was feeling that I was coaching the people I had hired to coach me. I wasn’t expecting guaranteed sales. I hired Somizu for expertise, strategy and professional execution. Instead, I spent far too much time explaining, correcting and following up.

There was one staff change, and later Operations Manager Hatim assigned Krish, who I believe did try. Unfortunately, the quality of work coming from his assistant and the editing team was extremely disappointing and added very little value to Rangeelaa.

Somizu is very good at producing polished presentations and AI-generated-looking reports. But in my experience, the presentation was far more impressive than the delivery.

What troubles me even more than the poor results is how this was handled by CEO Senuka when I asked for a refund. Based on my personal dealings with him, I came away deeply questioning his values as a business leader. To me, values are not what you put in a presentation or say while winning a client. They show when something has gone wrong — whether you listen, acknowledge genuine shortcomings and try to make things right. Sadly, that is not how I felt treated.

When I requested a refund, I received another polished report containing information I believe was inaccurate — including stating July 1 as the starting date when the work actually began June 1. If something that basic is incorrect, how am I supposed to trust the conclusions being presented to me?

I have retained the agreement, original audit, communications, work submitted, corrections and subsequent reports. I am considering my legal options and preparing complaints to the Competition Bureau of Canada and BBB so they can examine the documentation and reach their own conclusions.

This isn’t about Somizu failing to magically generate sales. My concern is the difference between what I understood I was paying for, what I believe was actually delivered, and how I was treated when I questioned that difference.

I can earn $3,000 again. I cannot get those two months back.

And to the other reviewer here who has raised concerns about Somizu: please contact me through my website. I would genuinely like to compare our experiences.

I only wish I had read a review like this before I paid them.

We paid Somizu Ltd $5,000 for a 90-day social media management package with a guaranteed £5,000 in sales. Two months in, our account had less than 30 followers — and zero sales.

Our Instagram account was suspended seven times during their management logging in Sri Lanka. Their own account manager admitted in writing that this was caused by their staff logging into our account from multiple countries.

We had to redesign much of their content ourselves before it was usable their editing skills are non existent.

A "free PDF guide" they built for our audience was a low-effort AI-generated document with no effort.

Despite all this, they have refused any refund.

We are now pursuing recovery through the County Court.

Do your own research before paying this company anything upfront.