Soothingbed Avis 

210
•
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

i purchased the soothing pillow. The quality is not what i expected for the price--this product could not have cost more the $3 to produce. However, despite the website indicating that returns will... Voir plus

Noté 5 sur 5 étoiles

Our chihuahua mix is a bundle of nerves who can never quite get comfy. We've tried many beds (and a thundercoat during particularly trying times) over the last decade that haven't even come close to t... Voir plus

Noté 4 sur 5 étoiles

We'd given up buying our dog large cushions or beds to lay on since he never used them and always took to the sofa. When the Soothingbed arrived, he was a bit sceptic about it but now, we can't get hi... Voir plus

Noté 5 sur 5 étoiles

@shotofscotch cannot go to sleep at night without his Soothing Bed and Blanket. This is an absolute MUST HAVE for new dog owners. Makes bedtime so much easier. Customer Service team is super fast... Voir plus

À propos de l'entreprise


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3,3

Moyen

TrustScore 3.5 sur 5

210 avis

5 étoiles
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1 étoile

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3,3

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Noté 5 sur 5 étoiles

Great bed for our little maltese

Great bed for our little maltese prince, he likes it so much and the bed is also matching the furniture in the room where he has his bed and it looks very sheek and nice. ❤️

7 mars 2020
Avis spontané
Noté 3 sur 5 étoiles

My little miniature poodle dog loves…

My little miniature poodle dog loves his bedside now takes himself to bed early 😉
the trouble is.... he never received it for about a month or more then we never received the blanket for about 3 months after I had ordered it 👎I was a bit annoyed.

7 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Really Amazing

I have 4 bed's for my Dogs and everyone loved it, it's kinda funny to see them sleeping and relaxed on those bed's, they just look really happy and chill. It was an good surprise and I recommend this bed's to everyone.

7 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

They love it

Love it and more importantly my two pups thinks it’s awesome. Must be so as they spend less time on my lounge and more crashed out in their new bed.

7 mars 2020
Avis spontané
Noté 1 sur 5 étoiles

Could have got the same thing at kmart

Could have got the same thing at kmart, was way smaller, packaging tacky and no thought at all in it. Ridiculous the amount I paid for it and that was on special. Shipping took forever also

7 mars 2020
Avis spontané
Logo de Soothingbed

Réponse de Soothingbed

Hi L,

Thank you so much for your honest feedback and opinion on our product.

We'd like to take a deeper look at your order as there seems there has been a number of issues raised.

We have made a number of improvements on all fronts mentioned and we would love the opportunity to review your order in great detail.

Could you kindly send us a message to us at support@soothingbed.com and we will look into this for you right away and discuss exchange and refund options.



Noté 5 sur 5 étoiles

On time and as promised

I ordered one of these beds, and when quickly prompted that I could order a second bed at big discount... I did so. Both beds arrived quickly and as soft as marketed. Our 12 lb. Coton loves it, but she also goes to other beds so it is not her only place... But it DOES seem to be her favorite bed.

7 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Good buy

Product is good quality. Our dogs love it. Our little boy suffers from anxiety and he seems to be relaxed more in this bed. Would recommend and would buy again.

6 mars 2020
Avis spontané
Noté 2 sur 5 étoiles

It is a nice bed but took over 6 weeks to get it!!

It is a nice bed but too small.

The biggest issue was the fact it took over 6 weeks to get it!!!

Poor delivery service

Communication however was fair. I really did think at one point I was never going to get it and I had wasted my money.

6 mars 2020
Avis spontané
Logo de Soothingbed

Réponse de Soothingbed

Hi Jane,

Thank you so much for your honest and valuable feedback.

If you have the time, we'd appreciate it if you'd send us a message at support@soothingbed.com with your order details, so we can review your sizing and track your order to see where and why it took so long.

We now have a very detailed and accurate sizing recommender that includes over 120+ dog breeds to ensure we get the right fit. As always, some dogs are longer and taller than others and as such, we provide the dimension in a more digestible manner. We'd love your feedback on our new recommender and whether or not it provides the right size for your breed.

Regarding shipping, we're actively working to increase our delivery speed, and are proud to announce for 2020, we are averaging between 5-10 days delivery to the United States, Canada, United Kingdom, and Australia. Other countries are between 13-20 days due to the global situation.

In saying that, there is always room for improvement and with a thorough analysis of your shipping route and courier, there is no doubt we can make some more improvements.

I'd like to thank you again for your feedback and we look forward to hearing from you in our support inbox to discuss further.

Many thanks,
Soothing Bed

Noté 5 sur 5 étoiles

WOW WOW WOW

WOW! My dog loves it too much! She sleeps longer and doesn’t bother anyone anymore through out the night.

6 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

I was sceptical when our Soothing Bed…

I was sceptical when our Soothing Bed was purchased.
My partner and I had such a hard time keeping our Jack Russell Max out of our bed (because we’re softies and let him sleep with us as a pup). We generally didn’t ever think he’d sleep on his own, until he got this bed! He now opts for it over our bed!! Hands down BEST thing we’ve ever ever had!

5 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Really nice and comfy bed for my dog

Really nice and comfy bed for my dog. Should have bougth two at once. My dog LOVES it. Since I introduced this bed for her, she sleeps and relaxes the whole day through :-)

5 mars 2020
Avis spontané
Noté 1 sur 5 étoiles

To cats. NO!

I have two cats, not dogs. They doesn’t know how comfortable and nice these beds are! According to the marketing.
They have never even been close to the beds. And they are two small as well. And I waited for them to arrive in almost 1,5 months! Not Happy but i have no other choice Than keeping them or sell private.

5 mars 2020
Avis spontané
Noté 3 sur 5 étoiles

Not for big dogs

Unfortunately for my dog, the soothing bed was significantly smaller than needed and not supportive enough. On top of that, the bed took 5 weeks to reach me and had a weird odor coming out of the package. If you have a large dog this bed probably isn’t for you.

Update- The company has reached out and given me a partial refund. Their customer service was very nice easy to work with. While it’s not dogs my favorite dog bed, I was impressed with how they handled this.

4 mars 2020
Avis spontané
Logo de Soothingbed

Réponse de Soothingbed

Hi Sarah,

I am sorry to hear about the issues with your order.

The items you have raised are most definitely not inline with our quality standards.

It sounds like you have received a defective bed and I would love to investigate this further.

Could you kindly email us at support@soothingbed.com with some images of the bed, including one of the dimensions of the bed if you have a tape measure so we can resolve this for you asap!

Please kindly address it to the email to "Simon".

I look forward to hearing from you!

Noté 4 sur 5 étoiles

If you are considering purchasing one…

If you are considering purchasing one of these size up. I bought an XL for my golden retriever and it was a puppy size bed. Very disappointed however I gave it to my parents for their shitzu dog and he loved it. I would love to buy another but I think buying a XXXL is to much money. We did throw it in the washer and dry it. It’s super easy to clean.

4 mars 2020
Avis spontané

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