I had issues with my withdrawal and no one assisting
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Postage was fast audio quality and bass are good but it’s downhill from here. When watching YouTube there is audio latency the video and audio aren’t synced. When looking at the batteries on my iPhone... Voir plus
L'entreprise a répondu
My headphones broke withings a week after the 30 day warranty
L'entreprise a répondu
The service and stuff was great for the buds but after 2 weeks I connected my amazing i500 buds to an iMac and after that the buds stopped working properly. The light stopped flashing and the auto po... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
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Coordonnées de contact
Scarlet Close 21, E20 1FL, London, Royaume-Uni
- customer-services@sourcedelectronics.co.uk
- sourcedelectronics.co.uk
1,4
Mauvais
46 avis
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N'a pas répondu aux avis négatifs
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Réponse de Longfu88
Thank you Ali, much appreciated : )
i100
this is not a review, but when will the i100 TWS be back in stock as they look really good??
24 janvier 2020
Avis spontané
Réponse de Longfu88
Hi Lucy, hope you are well.
Unfortunately, we no longer stock i100. However, we do have i200 and i500 available.
Louise
Good experience
Good price, quick delivery, good communications, would use again.
23 janvier 2020
Avis spontané
Réponse de Longfu88
Thank you Graham, much appreciated : )
It was broken when I received it
22 janvier 2020
Avis spontané
Réponse de Longfu88
Hi Susan, I'm sorry to hear you had an issue with your order. I was not contacted or made aware that there was an issue. However, if I was, I would have happily provided you with a brand new replacement or a full refund.
We conduct thorough quality checks, but we prefer to send all items factory sealed. I will be letting the factory know that your item was broken/faulty when you opened it.
Please feel free to contact me on customer-services@sourcedelectronics.co.uk to discuss the matter further.
Apologies again.
Louise
Quick delivery and good product
Quick delivery and good product, very pleased.
10 décembre 2019
Avis spontané
Réponse de Longfu88
Thank you, Alison, apologies for the delay in replying to your review : )
Amazed!
These headphones are amazing and super quick delivery definitely recommend purchasing for sourced electronics!! They were that good that I placed another order once I received my Bluetooth headphones.
7 décembre 2019
Avis spontané
Réponse de Longfu88
Thank you Mariam, I'm glad you are enjoying the earphones : )
why do the air pods not work in pocket
why do the air pods not work when there in your pocket also how do i send them back
3 décembre 2019
Avis spontané
Réponse de Longfu88
Hi Kyle,
I replied to your email asking for you to send over your order details, so I could find your information and what earphones you have purchased.
I'm more than happy to find a solution but need the above information to do so. Feel free to reply to my email (sent about 30mins ago, in response to your initial message) or email me directly on louise@sourcedelectronics.co.uk.
We can try a number of troubleshooting procedures and if they do not work, I'm happy for you to return them.
Louise
Réponse de Longfu88
Thank you, I'm glad your son is happy with them : )
Buy from them. Brilliant Customer Service
I had an issue with my I200s but Louise was extremely helpful and managed my issue very profesionally. This is what customer service should be. A virtuous and friendly manner to solve issues that the customer faces.
1 novembre 2019
Avis spontané
Réponse de Longfu88
Thank you ever so much. I'm glad we sorted everything out in the end : )
My headphones broke withings a week…
My headphones broke withings a week after the 30 day warranty
28 octobre 2019
Avis spontané
Réponse de Longfu88
Hi Honest opinion, hope you are well.
I'm sorry to hear you have had a bad experience with Sourced Electronics. We want everyone that shops with us to have a positive experience.
Did you contact us when these issues arose? As we would have tried to help troubleshoot the issues, send you a replacement or offer you a full refund.
Are you able to contact me directly via louise@sourcedelectronics.co.uk, so we can discuss the issue more thoroughly?
Many thanks,
Louise
Blue tooth air to ear plug.
Found product required, and ordered very easily.
Arrived safe and speedily.
Helpful advisor too.
Process found to be very straight forward, and product good quality and competitive pricing.
27 octobre 2019
Avis spontané
Réponse de Longfu88
Thank you Pernet, I'm glad the process was seamless : ) - Louise
Purchased i10 earpods for my daughter…
Purchased i10 earpods for my daughter her friends where so impressed with the quality they all got some for themselves, great quality and a fantastic service.
26 octobre 2019
Avis spontané
Réponse de Longfu88
Thank you Lee, apologies for the very late reply to your review : )
Excellent customer service & product
I purchased the i10 headphones for my son a few months ago from Sourced Electronics and was really happy with the product and customer service so I bought another set for my other son last week and when they arrived one headphone would not work. I emailed them and recieved a reply by Louise straight away and a replacement was posted with no hassle at all. I would highly recommend the product and their customer service is excellent
21 octobre 2019
Avis spontané
Réponse de Longfu88
Hi Hayley, I was glad we could get it all sorted in the end. Thank you : )
Réponse de Longfu88
Thank you Alfie : )
Great product
Great product. Fast delivery. An excellent alternative to Apple AirPods. Would fully recommend.
11 septembre 2019
Avis spontané
Réponse de Longfu88
I'm happy you love your product, thank you Martin : )
TWS i10 EarPods
I received a set of TWS i10 EarPods which were excellent, unfortunately the right EarPods wouldn’t charge properly. I contacted Louise at sourced electronics and organised for them to be returned for an exchange. I can’t fault the service I received and would highly recommend Sourced Electronic based on the service I got.
11 septembre 2019
Avis spontané
Réponse de Longfu88
Thank you Steven, I'm glad we got it all sorted.
Very helpful service
Very helpful service and replaced without question a faulty EarPods. Excellent service, thank you.
11 septembre 2019
Avis spontané
Réponse de Longfu88
Thank you Guy : )
Product came quickly
Product came quickly, in good packaging. Nothing negative
5 septembre 2019
Avis spontané
Réponse de Longfu88
Thank you, Kian : )
Réponse de Longfu88
Thank you ever so much : )
Réponse de Longfu88
Thank you, Scott : )
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