Southface Dermatology Avis 

461
•
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

I have been a patient at 'South Face' for over 16 years. I recently had a 'full body' inspection. I usually see Dr Robertshaw annually & Nurse Amanda on occasions. Years ago Dr Robertshaw identified... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A stressfree experience. Removal of a growing lump on my cheek. This was removed and stitched with a large dressing. This has now been removed and is healing well before the stitches are removed nex... Voir plus

Noté 5 sur 5 étoiles

After 35 years living in the tropics I have visited dermatologists all over the world. Southface is easily among the very best of them

Noté 5 sur 5 étoiles

Clinic is easy to find and easy parking onsite. Check in and waiting area good. Dr Luna was very friendly and approachable. She not only checked the lesion I had been referred for, but also checked ge... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Dermatologue
  2. Boutique de santé et beauté
  3. Centre médical
  4. Clinique dermatologique
  5. Conseiller santé

Écrit par l'entreprise

Southface Dermatology Clinic is the only Dermatologist run skin clinic in Dorset to offer a wide range of expert dermatology procedures, laser treatments, skin cancer services and aesthetic improvements. Our team of Dermatologists and Nurses are experts in their fields of practice. All our Doctors and Dermatology Nurses also work in the local NHS Hospitals. We also offer all you would expect from a general dermatology clinic, with the treatment of a wide range of skin problems such as eczema, psoriasis, rosacea, warts, itching and acne, as well as nail, hair problems.


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4,9

Excellent

TrustScore 5 sur 5

461 avis

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4,9

Tous les avis

(461)

263 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Lesion removal surgery

Dr Luna was very professional making me feel relaxed and comfortable from the moment I walked in and answering all my questions before starting the procedure. She was very reassuring during the procedure to have 2 lesions removed from my face and the end result was very neat. Also advised on best product to use to minimise scar appearance. One week on and having just had the stitches removed everything is healing nicely.

Would highly recommend.

27 février 2026
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Réponse de Southface Dermatology

Thank you for taking the time to share your experience.

We’re delighted to hear that Dr Luna made you feel relaxed and comfortable from the moment you arrived, and that she was able to answer all your questions before the procedure. It’s especially nice to know that you felt reassured throughout the treatment and that you’re happy with the neat result.

We’re also pleased to hear that your healing is progressing well following the removal of your stitches. Providing clear aftercare advice and support is an important part of the process, so it’s great to know this was helpful.

Thank you again for your kind feedback.

Noté 5 sur 5 étoiles

Southface Dermatology

I have been visiting Southface for a number of years for follow up following the removal of a malignant melanoma. The monitoring of my skin has been very thorough and I have had a number of procedures to remove potentially troublesome moles and spots. The treatment in every case has been superb and the continued follow up has been very re-assuring.

4 mars 2026
Avis spontané
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Réponse de Southface Dermatology

Thank you for taking the time to share your experience and for trusting Southface with your care over the years.

We’re so pleased to hear that you’ve found your ongoing skin monitoring thorough and that the follow-up care has been reassuring. Supporting our patients with careful surveillance and treatment, particularly following the removal of a malignant melanoma, is incredibly important to us, and it’s wonderful to know you’ve felt well looked after throughout.

Your kind words about the procedures and care you’ve received mean a great deal to our team. Thank you again for your continued trust and for sharing your feedback.

Noté 5 sur 5 étoiles

Highly professional outfit

Highly professional outfit with very good results

3 mars 2026
Avis spontané
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Réponse de Southface Dermatology

Thank you for your kind feedback.

We really appreciate you taking the time to share your review.

Southface Dermatology

Noté 5 sur 5 étoiles

Excellent in every way

Excellent in every way - after 4 visits I am very happy with the result. Very informative, supportive and very professional. From me highly recommended

3 mars 2026
Avis spontané
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Réponse de Southface Dermatology

Thank you so much for your kind review. We’re delighted to hear that after four visits you’re very happy with your results.

We truly appreciate your recommendation and your trust in our team. Thank you again for taking the time to share your experience.

Noté 5 sur 5 étoiles

Expertise empathic

Expertise empathic, fast and friendly

24 février 2026
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Réponse de Southface Dermatology

Thank you for your 5* review!

Kind regards,

Southface Dermatology

Noté 4 sur 5 étoiles

The pleasant reception from Dr Alice…

The pleasant reception from Dr Alice Plant and clear discussion related to my condition and my questions .

4 février 2026
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Réponse de Southface Dermatology

Thank you for your kind feedback.

We’re delighted to hear that you had a pleasant experience and that Dr Alice Plant provided clear explanations and addressed all your questions regarding your condition. Ensuring our patients feel informed and comfortable is very important to us, and it’s wonderful to know this was reflected in your visit.

Southface Dermatology

Noté 5 sur 5 étoiles

EXCELLENCE AT SOUTHFACE

I arrived 30 minutes later than my appointment time (the train was late!), but I was warmly welcomed at Reception, and was seen almost straight away by Dr Julia Martin.
Dr Martin quickly assessed my skin condition and explained clearly her suggestion for a procedure to rectify this long-standing problem.
Excellent!
On the appointed day, the procedure was carried out by Dr Lilliana Luna. After explaining the procedure and likely outcome, she got to work on the problem area on my face. A certain amount of mild discomfort during the administration of the local anaesthic, the operation proceeded according to plan and I was able to relax, with confidence.
I could not have asked for more care and consideration, Thank you Dr Luna - and everyone at Southface.


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27 février 2026
Avis spontané
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Réponse de Southface Dermatology

Thank you so much for sharing your experience.

We’re delighted to hear that, despite your delayed arrival, you were warmly welcomed at reception and seen promptly. It’s wonderful to know that Dr Julia Martin provided a clear assessment and explanation of the procedure, giving you confidence in the care plan.

We’re also thrilled that Dr Lilliana Luna delivered the procedure with such professionalism and consideration, helping you feel comfortable throughout. Your kind words mean a lot, and we’ll be sure to pass on your thanks to both Dr Luna and the entire Southface Dermatology team.

Southface Dermatology

Noté 5 sur 5 étoiles

Ipl/laser/derm patient

Have been visiting Nurse Amanda for some years for IPL/Laser for damage caused by rosacea, burst vessels etc.
Cannot recommend Amanda enough. Really thorough and she is ultra careful for people like me with reactive skin.
Very pleased with results, excellent care.
Dr Robertshaw has been hugely helpful when visiting with various derm issues.
Excellent clinic, thoroughly trusted.

26 février 2026
Avis spontané
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Réponse de Southface Dermatology

We’re thrilled to hear that Nurse Amanda has provided such thorough and careful care over the years, especially for your sensitive, reactive skin. It’s fantastic that you’re pleased with the results and the level of attention you’ve received.

We’re also delighted that Dr Helen Robertshaw has been so helpful with your dermatology concerns. Your trust and confidence in our clinic mean a great deal to us, and we truly appreciate you taking the time to share your experience.

Southface Dermatology

Noté 5 sur 5 étoiles

Excellent clinic with first class staff

Although I went to the clinic for a general skin check up and suggestions on what could be done to freshen up my appearance, the Consultant was quick to spot I had a Basel Cell Carcinoma and I was booked in to have it removed with a few days.
The Consultant I saw (Dr Helen Robertshaw) is professional, at the top of her field but very personable and you feel completely confident in her knowledge.
I can’t thank the Clinic enough and will be back for that “freshen up” advice.

25 février 2026
Avis spontané
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Réponse de Southface Dermatology

We’re incredibly pleased that what began as a routine skin check led to the prompt identification and treatment of your basal cell carcinoma. Early detection is so important, and we’re glad we were able to arrange your procedure quickly.

It’s wonderful to hear your kind words about Dr Helen Robertshaw. We’re proud to have consultants who combine expertise and professionalism with a warm, personable approach that helps patients feel completely confident in their care.

Thank you again for your thoughtful feedback. We look forward to welcoming you back for your “freshen up” consultation when the time is right.

Southface Dermatology

Noté 5 sur 5 étoiles

Excellent professional care

Easy bookings procedure. Friendly and professional staff throughout. Expert and caring advice from consultant dermatologist Dr Plant. Thank you.

24 février 2026
Avis spontané
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Réponse de Southface Dermatology

We’re so pleased to hear that you found the booking process easy and that our team were friendly and professional throughout your visit. It’s especially lovely to know that you valued the expert and caring advice from Dr Plant.

We truly appreciate you taking the time to share your experience — thank you for choosing our clinic.

Southface Dermatology

Noté 5 sur 5 étoiles

Great friendly team from Reception to treatment.

Recommended by a friend. Called in a week ago to book a full body skin check. Having had skin cancer 10 years ago I wasn't overly impressed with a check I had at my surgery. Appointment for Monday. Saw Dr Luna. After a thorough check and discussion the freeze method was used to clear some annoying tags etc. Dr Luna was friendly and profesional throughout, clear explanations were great.
She also referred me for a second appointment with Dr Julia Martin which was made for the following day. This was to remove a wart like lesion from my face. Dr Martin was assisted by a nurse, sorry forgotten her name. Again discussion and explanation on procedure was clear and easily understood. Using local anesthetic the proceedure was carried out with no pain. The nurse dressed the site and explained about the dressing. Do's & don'ts.
If you are at all worried about any mole or mark, or bothered with skin tags visit the team at Southface Dermatology.
Treatment date 23rd & 24th February.

23 février 2026
Avis spontané
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Réponse de Southface Dermatology

Thank you so much for sharing such a detailed account of your experience.

We truly appreciate you choosing Southface Dermatology, especially given your previous history of skin cancer. We understand how important it is to feel confident and reassured during a full body skin check, and we’re pleased we were able to offer you a prompt appointment.

It’s wonderful to hear that Dr Luna provided a thorough examination, clear explanations, and effective treatment on the day. We’re also delighted that your follow-up appointment with Dr Julia Martin went smoothly, and that you felt fully informed and comfortable throughout the procedure. We’ll be sure to pass on your kind comments to both doctors and the nursing team.

Thank you again for your recommendation and for placing your trust in us. Your feedback means a great deal, and we’re so pleased you felt well cared for on both visits.

Southface Dermatology

Noté 5 sur 5 étoiles

Very caring and friendly dermatologist …

Very caring and friendly dermatologist Dr Julia Martin who went the extra mile.

24 février 2026
Avis spontané
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Réponse de Southface Dermatology

Thank you so much for your kind words.

We’re delighted to hear that you found Dr Julia Martin caring and friendly, and that she went the extra mile for you. Providing attentive, compassionate care is something we pride ourselves on, so it’s wonderful to know this was reflected in your experience.

We truly appreciate you taking the time to share your feedback.

Southface Dermatology

Noté 5 sur 5 étoiles

First class service

Excellent responsiveness. I contacted Southface Dermatology for cryotherapy on some moles and they fitted me in really quickly. In a 20-minute appointment, so much got done and I look forward to going back to finish things off in April.

19 février 2026
Avis spontané
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Réponse de Southface Dermatology

Thank you for your fantastic feedback.

We’re delighted to hear that you found our team responsive and that we were able to arrange your cryotherapy appointment quickly. It’s great to know that so much was achieved within your 20-minute visit and that you felt the experience was efficient and worthwhile.

We look forward to welcoming you back in April to complete your treatment, and we truly appreciate you taking the time to share your experience with Southface Dermatology.

Noté 5 sur 5 étoiles

Skin feels fresh and smooth

Amanda has a very calming approach, explains everything she's going to do and makes useful suggestions for follow up treatments.

23 février 2026
Avis spontané
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Réponse de Southface Dermatology

We’re so pleased to hear that Amanda’s calm and reassuring approach made such a positive impression. Taking the time to explain each step and offer helpful guidance on follow-up treatments is something we truly value, so it’s wonderful to know this enhanced your experience.

Southface Dermatology

Noté 5 sur 5 étoiles

Dermatology Proceedure

Very professional staff and consultants. Procedure was fully explained and both verbal and written information given re aftercare. Very pleased I used this company.

20 février 2026
Avis spontané
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Réponse de Southface Dermatology

We’re so pleased to hear that you found our staff and consultants professional, and that the procedure and aftercare were clearly explained both verbally and in writing. Ensuring our patients feel fully informed and confident before and after treatment is extremely important to us.

We’re delighted that you chose our clinic and that you had such a positive experience. Thank you for taking the time to share your review.

Southface Dermatology

Noté 5 sur 5 étoiles

Great fast and efficient service

Great fast and efficient service, and was kept fully informed about what was happening and when during my treatment.

20 février 2026
Avis spontané
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Réponse de Southface Dermatology

We’re delighted to hear that you found our service fast and efficient, and that you felt fully informed throughout your treatment. Keeping our patients updated every step of the way is very important to us, so it’s wonderful to know this made a positive difference to your experience.

We truly appreciate you taking the time to share your thoughts.

Southface Dermatology

Noté 5 sur 5 étoiles

Excellent all round

I was impressed the moment I walked through the door & spoke to the smiley Receptionist. I then saw Dr Andrew Hodder, whom I found to b very easy to explain the reason I decided to seek professional help. Dr Hodder did what he had to do to achieve a diagnosis, he was both friendly & professional & explained everything which I fully understood. I couldn’t recommend the whole experience any higher. I left the Clinic feeling totally reassured. EXCELLENT !!!

19 février 2026
Avis spontané
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Réponse de Southface Dermatology

Thank you so much for your wonderful feedback. We are delighted to hear that you felt impressed from the moment you arrived and that our reception team made you feel welcome.

It’s especially pleasing to know that Dr Andrew Hodder made you feel comfortable discussing your concerns and that his explanations were clear and reassuring. Providing professional, friendly care and ensuring our patients fully understand their diagnosis and next steps is always our priority.

We truly appreciate your recommendation and are so pleased you left the clinic feeling reassured. Thank you again for taking the time to share your experience.

Southface Dermatology

Noté 5 sur 5 étoiles

professional

professional, kind and caring staff

18 février 2026
Avis spontané
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Réponse de Southface Dermatology

Thank you for your 5* review!

Southface Dermatology

Noté 5 sur 5 étoiles

You'll be grateful you contacted Southface. I was.

Going to Southface was an experience that seems almost impossible to receive at my local GP.
I asked for an appointment and got one that fitted my work schedule immediately,so much easier than GP.
Whilst being seen I felt that I was the only person in the world that mattered at that precise moment, my worries were quickly laid to rest with a swift diagnosis and treated on the spot.
Any skin worries I have in the future Southface will be receiving a call.

13 février 2026
Avis spontané
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Réponse de Southface Dermatology

Thank you so much for your wonderful review.

We’re delighted to hear that you felt well cared for and that your appointment was convenient and reassuring. Providing prompt access, clear diagnoses, and a supportive experience is exactly what we strive for.

We truly appreciate your trust in us and look forward to helping you with any future skin concerns.

Kind regards,

Southface Dermatology

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