SOUTH RINGS ENERGY LTD Avis 

We recently had our old back boiler replaced with a new boiler from South Rings Energy.
Steve and Danny arrived on time, did an excellent job, were very friendly and explained the whole process. They were respectful of our property and tidied up afterwards.
All phone calls and emails were responded to promptly and efficiently.
We would highly recommend South Rings Energy.

Over a few weeks I had a new combi boiler installed, cavity wall insulation carried out and extractor fans in the bathroom and kitchen, and new radiator thermostats.
On all occasions when the work was to be carried out the teams arrived bang on time, explained what they would be doing, and did the work promptly. I was very pleased with the work done and would highly recommend.

South Rings Energy, were brilliant at my dad's house. They installed a brand new boiler as he had an old back boiler, they redid pipework and installed another radiator yoo. Steve and Danny were really nice guys throughout working there and cleaned up after.
An electrician came also and he did a great job
The loft insulation was also redone on another date and they did a fantastic job too. I would recommend these guys, it's a family run business and they were really trustworthy and respected my dad's property. Thank you also for keeping us informed about the works throughout.

I have just had full gas central heating installed by South Rings Energy, and I have to say I am very impressed with the work carried out. They left no mess cleaned up took away all the waste away. The work men were very friendly, and explained how the system worked and said if you need any more help ring us anytime

Fantastic workmen Steve and Danny to install new central heating and combi boiler.
Excellent job, very communities with patient and myself nurse involved.
Work completed to a high standard, no mess and cleaned afterwards, ensured patient happy with work before leaving .
Contact staff from company thorough and appointments confirmed with excellent service from everyone involved including Ash and Mike who arranged everything.
They all went above and beyond.

Will highly recommend and they have for a thorough honest and excellent team work ethos in this project.
👍

New boiler fitted c/w new rad valves. The fitters Steve and Danny were very professional in all aspects. Carpet protection, workmanship and attitudes were top notch.
Thanks gents 👏🏻👏🏻

I reported a noisy extractor fan at 12.30 today and got a phone call back within minutes. An electrician arrived at 1.45 and replaced the faulty unit. Exceptional customer service from South Rings. The electrician was courteous, diligent and explained what he was doing and did a fantastic job swapping the units. After replacing the fan he cleaned up after himself. I cannot praise the company enough. Nothing seems too much trouble for them.

Very good and helpful customer service. Pleased with work provided

South Rings have been great from start to finish. Really helpful when I had questions at the beginning and carried out the installation quickly and efficiently. Their guys have been very courteous and tidy throughout. The electrician who set it up (Luke) really knows his stuff, and did a very neat job too. Top quality kit and installation.
All round excellent.

Central heating complete system, cavity wall & loft insulation, trickle vents as required, faultless work enthusiastically carried all helpful team run by heating engineer Steven a consummate professional friendly attentive on time
No hesitation in recommending the company and again especially Steven 10/10

Brilliant from start to finish I.cant sing their praises high enough

I had a small issue where I had to pay the postage fee of £5 for a package they sent to me with no postage. One quick telephone call, spoke to Simon and sent him a picture of the package. By the next day the £5 was in my bank account.
No hassle at all and even received a written apology.

Nice people did a good job very clean and tidy no problems

Steven & Danny arrived very prompt and on time, from when they both walked through door they got down to do what They was doing and that was to install a combi boiler system….I could not fault either one of them they cleaned up when they had finished, Danny explained all the workings of the boiler and what needs to be filled in (when boiler is serviced) in service book Both a good set or workers would highly recommend them both to anyone who is interested in getting a combo fitted..

Worst customer service I've ever had. Snappy. Condescending. Lies. Told three different stories. Including making me empty and photograph the loft for zero reason. Saying that the couldn't continue with install due to not knowing the loft was empty. This was three days before they were coming to install. I told her I could have that photo to her in twenty minutes. This wasn't acceptable. The whole loft thing was utter nonsense as it turns out. No idea why they made me do that. Had two different stories since. Couple days ago had email congratulating me on receiving full funding and they'd be in touch soon to organise the install. Told today this was an error. Me phoning made them cross. They're just cross. They're all angry all the time it seems. Over a year ago this all started. I've had no hot water for months as the current boilers struggling, lukewarm miserable water Id get it fixed for the few hundred pounds but don't want to do that to get a call saying it's being installed finally. Wouldn't have rang had I not got the email saying we were back on. Only rang for a time frame to see if I should get the current one fixed. This made them cross if course Total farce.

We had a heat source pump, solarpanels and new radiators fitted. Team that did the work were very professional,and cleaning up after. Work was finished to a high standard in 3 days. We used to burn £5 of coal per day our heating costs have been halved thanks to all at southringsenergy. Ian and Tracey

The surveyor that came did a thorough survey of our property.He was very friendly and very professional.He spent lots of time doing his job.Brilliant. 10 out of 10.

We have had a new boiler fitted and couldn’t be happier with the service. Steven and Danny were brilliant from start to finish.

They explained the system clearly before leaving and the installation has been done to a high standard, everything working perfectly.

Highly recommend Steven and Danny, thank you!

My hot water does not work on the timer, I have to manually turn the emergency immersion heater on each evening once the heating goes off. This is the only way I can heat my water. Both Southring and IDEAL were informed of the problem in August 2025 but by October 2025 they both stopped replying to my emails. The problem it seems is mine and they have all refused to help. Heating installed August 2024