Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus


Coordonnées de contact

2,2

Bas

TrustScore 2 sur 5

11 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Sheen Surprised Me

Already wore these last night—didn’t expect the waistband to stretch back after washing, but it did. Feels thicker than supermarket ones. The seam isn’t itchy at all, so that’s a plus. Threw out my old pair.

21 mai 2026
Noté 1 sur 5 étoiles

They never sent the product

They never sent the product, worst customer service. They just here to steal your money
Will never order from this company again. Can't get my order and can't get my money back one bullshit company

23 décembre 2025
Avis spontané
Logo de Spainho

Réponse de Spainho

Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@spainho.com. Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.

Noté 1 sur 5 étoiles

The emotional support calendar is a waste of money

The emotional support calendar is not true to either the photos or the description. A waste of money! Cheap, tiny plastic gifts not crocheted as suggested.
So small in fact, that it’s almost impossible to read the script.
Buyer beware!

2 novembre 2025
Avis spontané
Logo de Spainho

Réponse de Spainho

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email at service@spainho.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Noté 1 sur 5 étoiles

Feel like I’ve been misled although I…

Feel like I’ve been misled although I should learn not to trust photos and descriptions at face value! The emotional support calendar looks as if there will be cute crocheted individual items in each door! The reality is they are cheap plastic “tokens” with pictures of crocheted figures. There is no way to ask for a refund just a random address in china to send it to at your own expense! Waste of money and a lesson learned not to order from them ever again!!! Lost my faith in online sales from companys like this

25 octobre 2025
Avis spontané
Logo de Spainho

Réponse de Spainho

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email at service@spainho.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Noté 1 sur 5 étoiles

Bought the product July 2nd

Bought the product July 2nd, never got it. Emailed them, still nothing! They are thieves & scammers!

2 juillet 2025
Avis spontané
Logo de Spainho

Réponse de Spainho

Dear customer, thank you so much for taking the time to share your feedback with us.
We apologize for the delay. We will report this to our shipping carrier and ask them to expedite delivery. We fully understand your frustration. It's possible that you didn't contact us through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize your concerns and will resolve the issue. We stand behind every product. Please send your details to our customer service email address: service@spainho.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Noté 1 sur 5 étoiles

They refuse to honor their 100% money…

They refuse to honor their 100% money back garauntee. They sent a product different than advertised. Emails are ignored. Chinese bullshit. Avoid purchasing from this company at all cost!

30 juin 2025
Avis spontané
Logo de Spainho

Réponse de Spainho

Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving your issue. We assure you that we prioritize our customers' perspectives in resolving your issue. Please contact our customer service email address at service@spainho.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

Noté 1 sur 5 étoiles

I was sent the wrong product and they…

I was sent the wrong product and they have not rectified their mistake to my satisfaction. Very poor customer service.
They suggested to give it to someone as a holiday gift - the product I ordered was a spray on waterproofing product for external use on buildings.

16 avril 2025
Avis spontané
Logo de Spainho

Réponse de Spainho

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@spainho.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Noté 1 sur 5 étoiles

Well that settles it

Well that settles it, not buying another shitty over advertised over priced product. China please keep your shit.

19 mai 2025
Avis spontané

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