Slightly odd experience. I placed the order with Sparepartstore24 because it was significantly cheaper than Autodoc. Yet the delivery and invoice came from Autodoc. Still the right product at a good p... Voir plus
L'entreprise a répondu
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Slightly long customer service process. Had to go through trustpilot.com reviews in order to get a refund for a part that was compatible with my car model on paper (on the website too) but not with... Voir plus
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Odered my item on Sunday and it was with me on Friday afternoon. My item came from Poland so 5 working days for delivery is acceptable. One complaint I have is that this Company has a UK email address... Voir plus
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I live in the UK and I ordered a wiper motor linkage obviously for a right hand drive vehicle, but Sparepartstore24 sent a linkage for a left hand drive vehicle, so I couldn't use it! They do have a g... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Online shop Sparepartstore24.co.uk offers all car enthusiasts the largest selection of analogue auto parts for any car. No doubt, when buying spare car parts on Sparepartstore24.co.uk you will benefit and make sure the quality of all auto parts is beyond example. Can not find specific, rare or wearing parts in our online store? There are no unsolvable problems for us! Contact us and we will promptly order any part for your special benefit.
Coordonnées de contact
4,1
Bien
74 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Product as described
Product as described. Prompt shipping. No concerns on purchase or performance of parts.
26 mars 2019
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Waste of Time
What a joke this company is. I placed an order for over £700 for break discs and break pads, to be told that one of the items I had ordered was not in stock. A replacement part could be sent instead, but wanted me to pay an extra £11. Looks like they are willing to lose the order for the sake of a few quid!!!. Complained only to be told they will check when the parts are back in stock and then let me know!!! They have since just cancelled my order, total waste of time!!
25 janvier 2019
Avis spontané
Réponse de Sparepartstore24 - Great Britain
Dear Mr. Chris!
Thank you for your feedback!
We want to inform you that, unfortunately, sometimes delivery may be delayed due to the lack of some products from the manufacturer. Or, if we find that the spare part is slightly damaged before shipping, so as not to send it to the customer, even if it is a small scratch, at the same time we order a new spare part for the customer directly from the manufacturer, in this case the delivery time increases to several days. It is very important for us to satisfy our customers, and sometimes we decide to send the order a few days later, and not send it as soon as possible, but with a damaged spare, even if sometimes defect is invisible. We apologize for the inconvenience. For any information we are always at your disposal.
According to our system, you have cancelled the order and you have already been refunded.
Best Regards,
Sparepartstore247 Team
Worse on-line car-parts ever
Worse on-line car-parts ever. They clean up their warehouse of defective products and sell them on-line. The cost of sending back is 30% of value of the defective product! A nightmare Company, stay away from them! First purchase and last one from this seller...Far better options...Mister-Auto, MickGarage...
23/07/18
...This is official excuse.....I did contacted you, sending over 20 emails, but keep ignoring my complaint. Never again.
6 juillet 2018
Avis spontané
Réponse de Sparepartstore24 - Great Britain
Dear Customer!
Thank you for your feedback!
Please accept our apologies for the inconvenience!
We tried to contact you via phone and email, but unfortunately we did not get a reply from you.
Please contact us, so we can help you with the issue, that appeared.
Best Regards!
Excellent customer service
Excellent customer service, very friendly and professional. Quick delivery service.
17 mai 2018
Avis spontané
Good and quick service and always the…
Good and quick service and always the right parts.
28 mars 2018
Avis spontané
Excellent service
22 février 2018
Avis spontané
Great to deal with
Great to deal with, and I would definitely recommend to anyone. Well done Sparepartstore24 !
29 janvier 2018
Avis spontané
Terrible customer service
Dont use this company. They pretend to be in the UK but are based in Germany. Long delivery times and watch out if things go wrong.
Sent me faulty goods and then refused to accept back or refund.
16 janvier 2018
Avis spontané
DELIGHTED WITH SERVICE
Delivery and price were first class, very impressed .
27 décembre 2017
Avis spontané
Everything was good
Everything was good, parts arrived in 4 days
Highly recommended
23 décembre 2017
Avis spontané
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