As with other customers
As with other customers. I placed an order for seedlings in March, for delivery in April. These never arrived, so I contacted the website to query. 'Will' replied saying that all preorders had been mailed 'last Monday' via DPD 48hrs and essentially blaming them for not delivering. I was offered website credit (approx. £10 more than my purchase price) to use next year, or a full refund. I requested the refund 28th May, was told a couple of days later that it would take 5-7 days. 19 days later there's no sign of it. Dispute submitted to PayPal, who have issued a refund.
This is either a scam, or a very poorly run business. The website remains active at the time of writing, still offering preorder for delivery in April!!




