Efficient went for op before time specified. Care after ok although no one checked on my husband for a while . Discharge nurse vey helpful . Had to ask questions on some issues as we were not clearly... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Nursing and Drs caring, informative and helpful. Directions to actual Rotunda building very poor - sign inside building not helpful if you're not aware. Felt like factory process on arruval. Small in... Voir plus
L'entreprise a répondu
Staff was amazing once again and so was Dr Zubair. All very professional, understanding and showed empathy and compassion. Having a familiar nurse there Bhekiwi made me feel relaxed. She was so polite... Voir plus
L'entreprise a répondu
It was a great experience, Staff were highly trained, friendly and professional. I felt very safe and confident that l was getting the best and safest treatment. Everyone was Polite and Friendly and l... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.
Our Hospitals
Écrit par l'entreprise
- Our private hospitals can be found on the grounds of major hospitals across East Kent: Ashford - William Harvey Hospital (WHH), Canterbury - Kent and Canterbury Hospital (KCH), Margate - Queen Elizabeth The Queen Mother Hospital (QEQM).
- Spencer Private Hospitals - Ashford
- he Spencer Private Hospitals in Ashford is located within the Arundel Unit of the William Harvey Hospital in Ashford (WHH). - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Wi-Fi Access - Car parking available onsite The facility has five consulting rooms, a treatment room and audiology services in partnership with Hearbase. We are also able to offer outpatient Physiotherapy. Ashford also has 4 small en-suite bedrooms located within the William Harvey Hospital. Our Consultant base enables us to offer outpatient appointments in all of the major specialties including Ear Nose and Throat, Maxillo Facial, Ophthalmology, Gynaecology, Paediatrics, General Surgery, Urology, Pain and Orthopaedics.
- Spencer Private Hospitals - Canterbury
- The Spencer Private Hospitals in Canterbury is located within the Emergency Care facility at Kent & Canterbury Hospital (KCH), with the entrance located immediately left of the Minor Injuries unit with an intercom to gain access. In November 2019 we opened our new location at the Kent & Canterbury Hospital (KCH), following our successful registration with the Care Quality Commission (CQC). This expansion comes as a result of increased demand as well as an identified need to make our services easily accessible to all. The new outpatient facility offers private consultations in Orthopaedics, Urology, Gynaecology, Rheumatology, HCOOP, General Surgery and Healthscreening.
- Spencer Private Hospitals - Margate
- The Spencer Private Hospitals in Margate is located on the grounds of The Queen Elizabeth The Queen Mother (QEQM) Hospital in its own unit with its own car park and entrance (located on the Ramsgate Road side of the hospital). The Spencer Private Hospitals in Margate has been providing private healthcare services to the people of East Kent for over twenty years and in that time has built an excellent reputation for providing high standards of care. The hospital consists of twenty-two en-suite bedrooms, five consulting rooms and an endoscopy suite. The unit has its own High Dependency Unit and access to Intensive Care facilities. - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Single en-suite rooms with their own TV, DVD and - Wi-Fi access - On site caterers provide fresh food every day - Free Parking.* (*For self-paying and insured patients)
Coordonnées de contact
Ramsgate Road, CT9 4BG, Margate , Royaume-Uni
- 01843 234555
- enquiries@spencerhospitals.com
- spencerprivatehospitals.com
Spencer Private Hospitals
4,6
Excellent
452 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Overall a good experience.Discharge was…
Overall a good experience.Discharge was hand written due to broken printer.Discharge form hadn’t been sent to my Health centre the following day and I had to send it to them as I was trying to arrange an appointment for the clips to be removed..
29 août 2026
Avis spontané
Réponse de Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
Pleasant stay at The Spencer Unit.
I was made to feel very at ease from admission until discharge. The Staff in the Spencer Unit, Margate, were very professional, helpful and reassuring.
The whole experience was better than l was expecting and my Consultant Mr Reddy couldn’t have been nicer from my first consultation to the operation, now hopefully a full recovery.
27 août 2026
Avis spontané
Réponse de Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
Very pleased with the service also the…
Very pleased with the service also the reception team.
25 août 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.
They make you feel at ease and from…
They make you feel at ease and from entering it’s very simplified and straight forward.
1 septembre 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
We were seen by a really nice doctor Mr Slack
We were seen by a really nice doctor, and he explained things to us so that we came out satisfied and understood all he had told us
12 août 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
The best experience
Dr Farrugia and Mabel have been the most helpful people to deal with. They have given me the best support I could want and I really appreciate them.
2 septembre 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.
Dr Kevin Ward has been very good at…
Dr Kevin Ward has been very good at explaining test results,explaining things to us and ordering more tests
6 août 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
From the moment I walked in to…
From the moment I walked in to reception, friendly staff ,nice and clean .All ran smoothly
10 août 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.
Réponse de Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
Upon Arrival
Always greeted with a smile and welcomed to the unit on arrival. Staff at each stage of the visit are cheerful and helpful if have any questions.
6 juin 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
Efficient Knee Appointment
consultant explained everything clearly & concisely.
Appointment on time.
A quick & efficient appointment. Thank you very much.
2 septembre 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.
Overnight stay after laparoscopy
I had a laparoscopy and stayed one night at Spencer Hospital in Margate. All the doctors and nurses were amazing. They were very carrying, kind and friendly. During my recovery, the nurses took very good care of me. Prompt to check on me, serve tea and relieve pain. On discharge, they answered all my many questions and gave me tips for home recovery. They are a very well run team, efficient and professional.
7 juillet 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
Staff very nice and I felt well cared…
Staff very nice and I felt well cared for
30 août 2026
Avis spontané
Réponse de Spencer Private Hospitals Ltd
Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.
Réponse de Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
Easy to contact and inquiry dealt with…
Easy to contact and inquiry dealt with efficiently
1 septembre 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
Réponse de Spencer Private Hospitals Ltd
Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.
Réponse de Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
Eye clinic great, parking is crap
The team at the eye clinic are great but the parking situation is terrible. Most of the people who attend the eye clinic are elderly and are driven to the Spencer wing. The nearest disabled parking places are a long walk away. This wasn't just on this visit, it happens every visit.
27 août 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for bringing your concerns to our attention. We regret that your experience did not meet your expectations and would like the opportunity to understand what happened. Please email us at enquiries@spencerhospitals.com with further details so that we can investigate and respond accordingly.
Réponse de Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
Physio with Celina
Celina Chand was very good explained each and every exercise I need to arranged for more sessions
10 août 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.