Spencer's Pashmina Avis 11

•

3,7

Boutique d'accessoires de mode

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À propos de l'entreprise

Informations provenant de diverses sources externes

Buy silk and cashmere pashmina online in custom colors, with or w/o tassels, and, embroidery of name. Selling since 2001. Free shipping. Money back guarantee.

Coordonnées de contact

3839 Water Drop Court, 20866, Burtonsville, Etats-Unis
1-800-257-3150
marketing@spencerspashmina.com
spencerspashmina.com

3,7

Moyen

11 avis

5 étoiles

4 étoiles

3 étoiles

2 étoiles

1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Actualisé le 21 août 2023

Black pashmina

While I was not very impressed with the quality of this item, the company did reach out to me after my initial review and offered me a partial refund which is much appreciated. They were very responsive with emails.

2 juillet 2023

Réponse de Spencer's Pashmina

Actualisé le 28 août 2023

It has indeed very disturbing for us to know about your dissatisfaction with the wrap. We wish that you had written to us earlier. Anyway, it's never too late. It was an oversight on our part. Your review has helped us to further streamline our systems. As mutually agreed to, besides retaining the wrap, we have given you the refund to remedy the situation to your satisfaction. We look forward to serving you better.

8 mars 2023

Excellent products and excellent…

Excellent products and excellent customer care. I have purchased several different items for myself and as gifts for others. I have been a customer since 2018. The quality of the products and the customer service have remained consistently stellar.

1 février 2023

Avis spontané

Réponse de Spencer's Pashmina

Actualisé le 9 mars 2023

We are indeed grateful to you for your review. We look forward to serving you further better in the coming days.

Actualisé le 30 sept. 2021

disappointment but good solution

I had problems with VAT and clearance and sent the shawl back. But Spencers did their utmost best to solve the problem and gave me a full refund, so despite some disturbance 5 stars!

29 septembre 2021

Réponse de Spencer's Pashmina

30 sept. 2021

We are disturbed to know that unlike your earlier orders, you were asked to pay the VAT/clearance costs and you had to give the parcel back. Please note that the order invoice sent by us along with the parcel did not indicate the price as Euro 90.00. We have emailed to you the copy of the invoice and we request you to approach DHL and send the subject copy to them. Hopefully it will satisfy the courrier company/custom staff and you will have your order delivered to you. Please do point out to them that it also includes the shipping charges which are not reflected in the invoice.
We are giving you 100% refund/replacement as per your choice. In case the order is delivered to you, please let us know so as to enable you to make the payment.
We have taken up the matter with all concerned quarters and have been assured that sucklike mishaps will not occur in future.

23 déc. 2020

Have several that have purchased in the…

Have several that have purchased in the past and have never been disappointed.

23 décembre 2020

Réponse de Spencer's Pashmina

24 déc. 2020

Hi,
Very many thanks for your feedback. We look forward to serving you further better in the coming days.

15 avr. 2020

the quality

the quality, look and feel of these shawls are wonderful!

15 avril 2020

Avis spontané

Réponse de Spencer's Pashmina

16 avr. 2020

We are grateful to you for your kind review. It has been a pleasure to serve you for the 12th time since 2012. We look forward to serving you and your near and dear ones time and again.

21 févr. 2020

Great Quality, Affordable Prices!

I've been a customer for almost 20 years, and always come back to Spencer's to purchase for myself or get presents. They offer a quality product at a price I can actually afford. I'm glad I found Spencer's years ago.

21 février 2020

Avis spontané

Réponse de Spencer's Pashmina

22 févr. 2020

Hi Eileen OBrien,
We are thankful to you for your kind words of appreciation. Looking forward to serving you and your friends and family time and again.

2 janv. 2019

Arrived quickly

Arrived quickly, great quality

2 janvier 2019

Avis spontané

Réponse de Spencer's Pashmina

3 janv. 2019

It's always a pleasure hearing from a return customer. Thanks for your kind words of appreciation. We look forward to selling more to you and your near and dear ones.

24 nov. 2018

great price and unsurpassed quality

great price and unsurpassed quality, have purchased from them for several years, never a problem

24 novembre 2018

Avis spontané

Réponse de Spencer's Pashmina

3 janv. 2019

Sorry for the belated response. It's always a pleasure hearing from a return customer. Thanks for your kind words of appreciation. We look forward to selling more to you and your near and dear ones.

23 nov. 2018

I love the pashmina but wrong color

I love the pashmina but wrong color. The order and delivery process was smooth I ordered black and it's navy blue and I have already taken it on a trip and used it so can't return it. But I still will use it.

23 novembre 2018

Avis spontané

Réponse de Spencer's Pashmina

3 janv. 2019

Sorry for the belated response. We are sorry to learn that you mistakenly received the wrong color. Had we known it in time, we would have certainly exchanged it with the right color. We are indeed grateful to you for your feedback.

6 oct. 2018

Repeat customer

We have purchased several shawls. All of them have been wonderful. The last two were for my mom (she's 91) and she just loves them. The colors were just what she wanted and they are so soft and warm. I have recently recommended your shawls to two different ladies who were planning to travel internationally. Your shawls are fabulous and I use mine almost daily.

6 octobre 2018

Avis spontané

Réponse de Spencer's Pashmina

18 oct. 2018

From Spencer's Pashmina:

Very many thanks for your kind words of appreciation. We look forward to selling more to you, your family and friends, and near and dear ones.

4 oct. 2017

Love their products

Love their products! Will order again!

4 octobre 2017

Avis spontané

Réponse de Spencer's Pashmina

4 oct. 2017

Spencer's Pashmina: Thanks. We look forward to selling to you, and, your near and dear ones in the coming days.

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