The support is terrible
The support is terrible, they never respond. Pay their ambassadors through GoAfPro, and you'll be waiting months for a response and nothing.
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The support is terrible, they never respond. Pay their ambassadors through GoAfPro, and you'll be waiting months for a response and nothing.
Product stopped working after 1 month . Their customer service does not reply . Save your money and DON’T buy Sperax. The do not stand behind their products
Our Sperax walking pad stopped working after a few months. I reached out over 6 times to try and get a replacement/refund under warranty. Each time they told me I had to use a "Sperax Support Portal", which doesn't exist. Their warranty is a complete scam and their products are poorly made.
Product is fine, but I never received an invoice. I’ve reached out through every possible channel (Email, Instagram, Chat) with zero response. It seems they stop caring the moment they have your money. Would not recommend buying directly from their website if you value customer service or need proper documentation.
This walking pad is lightweight, quiet, and easy to set up. Great for office use, with smooth performance, useful 3-in-1 features, and solid durability. A perfect way to stay active while working.
When my Sperax P1 arrived, the box had a small dent from shipping. I took photos and contacted customer service right away. They replied everything, were super kind, and helped me check everything step by step. Luckily, the treadmill was barely affected, and they offered a fair solution. Excellent service overall - I'm really enjoying my walking and absolutely recommend this company!
Excellent walkingpad for the price. I use it daily and feel so much fitter. Quick customer support as well.
I ordered the Sperax P1 and was pleasantly surprised-the shipping was super fast, unpacked it in two days. Setup took maybe 10 minutes and the controls are super intuitive (just plug, unfold, start). I reached out to support once and they replied within a few hours-big thumbs up. I've been walking 30 mins a day for the past three weeks and already feel leaner and more energetic. Quality seems top-notch and I'd definitely recommend it if you're looking to keep moving while working or watching TV.
I use it every night for 40 minutes while watching shows, and I’ve noticed real toning results. For busy women, this is a lifesaver!
Easy to set up, very fast shipping. Easy to use,would buy again for a gift.
I saw the Sperax P1 on Instagram and the price was just right, so I decided to give it a try Customer service has been awesome.
As a fitness enthusiast, I was skeptical about compact treadmills, but it impressed me. No wobbling, no noise, just smooth walking.I use it for warm-ups and cooldowns daily, and it’s great for keeping lean muscle and endurance up. Definitely a pro-level walking pad.
I wanted something to help me stay active while managing the house, and that is perfect. The delivery was fast and the setup couldn’t be easier plug it in and go. I reached out once about cleaning tips and got a friendly, fast response. I walk every morning while watching TV, and I’ve noticed my legs getting firmer. It’s quiet enough not to wake my kids totally worth it!
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