Sphere Digital Recruitment Avis 

Contacted by Jenny Dunford, she facilitated an interview at one of the companies they work with.

Unfortunately I was ghosted post interview, she didn't contact me again to tell me the results of said interview or deliver any feedback from the company. I can only assume I was unsuccessful.

When dealing with her pre interview, she didn't come across very friendly or personable on the phone and wasn't responsive to emails outside of information she had specifically requested from me.

From looking at reviews here it seems like an endemic issue at this recruitment agency that is likely ingrained in the companies recruitment ethos.

Crazy I got contacted by a lady called Penelope about a role. Confirmed that she’ll call me at a time we both agreed and she even confirmed my mobile number.

Was available at the time and never got the call.

Never go through this useless recruitment company!

I got contacted by a recruiter (Katie Bohun) about a role, she said she looked at my CV & portfolio and said I'd be perfect for it and asked for my number for a chat.

She was late by 20 minutes so I followed up. Then 30 minutes and nothing. 40 minutes still a no show. She never followed it up. After you give your number up they won't ever respond.

My advice, avoid. But don't give your number over, instead ask for their number or for a Zoom meeting instead.

She also was a bit of a rude recruiter too. But I'd avoid them by any costs.

I actually got a role through someone at sphere a few years ago. At the end of this role I thought to reach out because the experience seemed positive. I was trying to reach out since April and it’s now July. They scheduled calls multiple times but not once bothered to contact me. I spoke to their colleague about another role who then decided to ghost me when I mentioned this. I also had an interview scheduled with a different employee but randomly it got cancelled and never heard back again. Won’t ever be working with them again and would recommend everyone else not to.

My experience with Sphere highlighted just how low the bar is these days to work in recruitment.

Despite both my LinkedIn & CV highlighting all relevant detail, covering technical, platform, working experience, and availability, it did not stop the most basic questions - by 'specialists' in your sector no less!

Poor communication, lack of industry understanding, as well as non-existant feedback - it would be difficult to be doing a worse job in your industry.

I've applied for several roles with them over the last two months for which I am clearly qualified, if not overqualified. Each time I've been rejected only a few days later with what feels like an automatic screening process. I am confident in my CV as I have excellent experience and have recieved regular interest through other postings. There has also never been an opportunity to submit a cover letter with any of the applications. This points to a lack of thoroughness or care on their side.

Had 2 interviews with a prospect employer, I received positive feedback after the 2nd interview /presentation. According to the recruiter from Sphere it was now a matter of finalizing the offer and she disappeared, literally ghosted. 1 follow up email, 3 phone calls, 2 voicemail messages, never heard back.

A really negative experience. Keesha Blundell reached out to me via LinkedIn DM to chat about a tech writing role and asked me to send over my portfolio. Once I sent it over, I was ghosted. I heard nothing else to my follow up messages or connection request, and I had no confirmation that my information had been submitted to the client.

Looking at other reviews, it appears that I'm not the only one. I would avoid a company that treats candidates this unprofessionally.

I’ve had a particular recruiter reach out to me on LinkedIn with openings that are extremely well-matched to my experience. I share my CV and details and immediately get ghosted. This has happened 3–4 times now. Same person, same agency. I do not understand the point of cold reach-outs if you're not even going to have the courtesy to respond once you’ve heard back. Maybe they do it just to mine your data and collect CVs?

My latest reply to this recruiter was almost instantaneous. But still, she ghosted me, as if she hadn’t written a long message moments ago.

Scammers! Dont fall for this, they earn by making you sign up on their website and get your personal information.

[June 2026 Update]: Their TrustPilot is now on 1.2 😳

Several other people commented after my February comment with exactly the same experience: jobs being posted, maybe even them being contacted by recruiters, but never hearing back; sometimes apparently even being abandoned midway through the process and not hearing back ever again despite consistent follow-ups.

This is clearly a pattern and something that's a company-wide policy (and a company-wide issue), but I still rack my brains as to what exactly is their modus operandi and the end game there with all this, because it just doesn't seem to make any sense to me.

[Feb 2026]: It's now over a year since I wrote them a review here, and it seems like nothing's changed: other recruiters at Sphere to Maeve who I was dealing with in the past seem to operate in very much the same way, always posting jobs, never replying to candidates.

It's impossible to get as much as an email let alone a phone call with anyone at Sphere, even if you're qualified for the role and respond immediately after a LinkedIn post goes live, or a couple hours after a job gets posted on a job board.

One, two, three times you could wonder - maybe just bad luck or bad timing, but if it's 20+ cases with multiple individuals, over more than a year, well, then it's a pattern, or an intentional mode of operation.

I've now heard many similar stories of ghosting from dozens of other candidates in 1:1 conversations, and public statements in the closed freelance/job searcher communities I'm in.

Sphere are generally increasingly blackballed amongst skilled candidates; the tendency is not to even bother with the agency as contact attempts and applications tend not to lead anywhere at all. That's what their lack of responsiveness and dismissive attitude has led to: qualified candidates are actively steering clear now, so as to save themselves the worry, stress, frustration and trouble - and time invested in fruitless applications.

FWIW, Their Google reviews sitting at 4.5/5 might be astroturfed. Interestingly enough, Trustpilot has a 1.5/5 average for Sphere now, with not a single positive/not a one-star review in the past 2 years and counting, and somehow Google is drowning in five-stars left for them every month in that period, all pretty much drowning out the occasional 1-star.

Make of that what you will.

This is genuinely the strangest agency I've ever dealt with.

I’ve lost count of how many “urgent role” emails I’ve received, demanding an immediate response, only to be completely ignored afterwards.

At one point, a recruiter even rang asking if I could fly to another country for a role the next day. Their hyper, erratic, and totally inconsistent communication made them incredibly difficult to deal with.

They show zero respect for the people they contact, especially considering many of us are in vulnerable situations, looking for employment.

It’s happened so many times that I’ve now genuinely considered blocking every recruiter from this agency, avoid.

I'm sharing my incredibly frustrating experience with this recruiting agency. I actually knew one of their recruiters, Mary Haddad, from a successful job placement she secured for me when she worked at a different agency. Because of our past interaction, she was very familiar with my background, experience, and even had positive feedback from my last company, which unfortunately had to make my role redundant for restructuring. You'd think this would give her extra motivation to keep me updated on new openings.
Instead, I was completely ignored. Despite sending multiple private chat messages, submitting applications directly on the agency's website, and even commenting on her LinkedIn posts, I heard absolutely nothing. It's incredibly disheartening to be unemployed and ignored by someone who knows you, especially when they continue to post new positions on LinkedIn without ever responding to your inquiries or considering you. Mary finally replied about a month later with a response that was not entirely relevant, which was surprising given how well she knows my profile.
I had a similarly negative experience with her colleague, Jacquarn Nelson. He called me immediately after I submitted my CV for an open position, only to disappear for a month. After numerous attempts to reach him via calls and LinkedIn messages, he suddenly reappeared a month later. It seemed clear he was only getting back in touch because he hadn't found a suitable candidate for the role and decided to reconsider me. He apologized for the delay, and he scheduled an interview. However, once again, I had to repeatedly chase him for updates and feedback.
At this point, I believe this is a systemic issue within the agency. I strongly advise anyone, especially those in vulnerable positions, to avoid this agency.

Horrible recruiting agency, they don't ever reply to emails, requests for JD, LinkedIn comments or simple questions. They don't follow up with candidates after interviews/phone calls and their attitude is quite rude, dismissive and cold (I've spoken to a few of them and it seems like this attitude is policy company wide). Please avoid, there are much better recruiting agencies out there.

Randomly got a suspicious text saying 'Hello.. are you working or are you free today?' And when I asked who it was it was Olivia from Sphere recruitment offering me a job opportunity 🤦‍♀️ I'm not jobsearching so no clue how they got my information, but it was obtained without my permission.

Hired by this company to do online work. Did training but ended up being scammed.
DONT GO TO THIS AGENCY
POLICE INVOLVED

Contacted my mobile with “are you free today” no intro, no explanation of where they got my details from - offering a remote role, this reeks of data harvesting to me and I am pretty sure this is a marketing not recruitment agency! I asked that they remove my number as I never gave them permission in the first place!

Spamming and manipulating, and I'm not even close to be their target market. So they just annoy people that shouldn't reach in the place. You really need to loose any self respect for your brand to hire this company

I had never heard of this company before, but they reached out to me on LinkedIn regarding a UX contract role. I responded to their message within an hour, providing all the information they requested, including my CV and other details. However, after that, they simply ignored me and didn’t even acknowledge receipt of my email.

I understand that recruitment ghosting is an issue in 2024, but in this case, they initiated contact. I appreciate that there may be hundreds of applicants, but when a company reaches out first and I make the effort to respond, it’s basic courtesy to reply and let me know whether or not they intend to proceed, even if it’s just to say, “We’ve decided not to move forward because of...”

I find this behaviour extremely unprofessional and quite rude. It reflects poorly on their reputation and creates a negative impression of their organisation.

These kind of experiences are shared within the UX Network and then some candidates will avoid some companies due to this.

P.S. I've read some of the feedback on this page and it seems like I'm not the only one.

Submitted my CV on the company website. I was reached out to by a recruiter regarding 2 positions, in this call he did rush through and didn't do much to explain the roles or understand me as a candidate.

I put forward my interest in one of the positions, only to be ghosted. Ridiculous and unprofessional. Having followed up 2 more times, nothing.Eventually, when he did email back with a one line email stating he'd be in touch, he in fact did not.

Disgusting to see that this is a pattern based on other peoples reviews. No integrity what so ever. Do not promise to follow up with candidates if you cannot deliver. Shows poor management and structure. No candidate should be subjected to this.