Bought a 12 pack as a Christmas present. 4 out of stock and was told they would arrive just after Christmas. Follow up email said would arrive end of February still no sign and no reply to emails ver... Voir plus
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Brilliant service from the Spice Dept. The CEO wrote to me personally to explain they couldn't deliver all 12 spices before Christmas but they would include 4 substitutes and forward the original 4 in... Voir plus
L'entreprise a répondu
Absolutely fantastic product. The little communication after a very little hiccup has felt very personal and shows the dedication to providing a great product with the best of intentions. The spices t... Voir plus
L'entreprise a répondu
I've been a chef for over 40+ years and it's refreshing to see a business build its concept about responsibly & thoughtfully sourcing, then delivering the best quality and freshest spices for the home... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Not all spices are created equally. The unfortunate truth: most spices are three years old before reaching your plate, losing the vibrant flavour every home chef deserves. Founded in 2024 by Rupert and Alice, Spice Department is on a mission to change the spice industry for good.Sourced from the best growing regions in India and Sri Lanka, our peak-harvested, single-origin spices are available in twelve signature tins with convenient refillable pouches. This offers a sustainable approach to cooking that ensures an unparalleled culinary experience.
Coordonnées de contact
Royaume-Uni
- spicedept.com
4,4
Excellent
26 avis
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Bought a 12 pack as a Christmas…
Bought a 12 pack as a Christmas present. 4 out of stock and was told they would arrive just after Christmas.
Follow up email said would arrive end of February still no sign and no reply to emails very dissatisfied
5 décembre 2025
Avis spontané
Lovely presentation
Good contact, lovely product unfortunately arrived a month late for birthday present.
19 janvier 2026
Réponse de Spice Department
Thank you, Robert! Really happy you're pleased with your spices.
Great company to deal with
Even though not all of the spices were in stock, Spice Department came thorough with a pragmatic solution that meant that the gift could be given as a present.
17 décembre 2025
Réponse de Spice Department
Thanks for leaving us a review, Trevor. The missing 4 spices will be with you soon to complete the set! Thank you, Rupert
Delivered in time for Christmas
Delivered in time for Christmas. Unavailable items substituted and this was well communicated.
17 décembre 2025
Réponse de Spice Department
Thanks for taking the time to leave us a review Ewan. The missing spices will be with you soon! Thank you, Rupert
Great communication and product.
17 décembre 2025
Réponse de Spice Department
Thank you Adam! Glad you're enjoying the spices. Rupert
Brilliant service from the Spice Dept
Brilliant service from the Spice Dept. The CEO wrote to me personally to explain they couldn't deliver all 12 spices before Christmas but they would include 4 substitutes and forward the original 4 in January, free of charge. The tins look great and I can't wait to see if they taste as good as they look.
17 décembre 2025
Réponse de Spice Department
Thank you, David. Hopefully you've done some cooking with the spices now and that they taste as good as they look! Best wishes, Rupert
5 star product
The team went out of their way to make our Christmas delivery. Great communication. The beautiful product was worth the wait!
17 décembre 2025
Réponse de Spice Department
Thank you Mercedes! Glad to hear you like the spices and thank you for your understanding. You will receives the missing 4 spices soon!
Absolutely fantastic product
Absolutely fantastic product. The little communication after a very little hiccup has felt very personal and shows the dedication to providing a great product with the best of intentions. The spices themselves look great in their tins. The spice itself is absolutely perfect so far. It was a gift for my partner who could not have been happier. I wish only the best for Spice Dept and will keep an eye out and follow them going forward.
17 décembre 2025
Réponse de Spice Department
Hi Peter, thank you for taking the time to leave us a review. We are glad your partner was happy with the spices! Many thanks. Rupert
Give this brand a go!
Great packaging. Have so far tried the turmeric (amazing!), peppercorns (quite different - used in Peposa) and have sniffed all the others! A different experience - give it a go!!!!!!
10 novembre 2025
Réponse de Spice Department
Glad you're enjoying the spices you've tried so far and are a fan of our packaging!
Réponse de Spice Department
So happy to hear you love the spices and the tins! We think they're the cutest too!
Beautiful
The spices smell delicious and the tins look great- hoping for more varieties to become available soon.
7 novembre 2025
Réponse de Spice Department
Thanks os much for the review. Watch this space, we have exciting plans for 2026!
Réponse de Spice Department
Thanks so much!
Réponse de Spice Department
Thank you Clare!
Superb product beautiful packaging …
Very efficient ordering and delivery process.
Very securely packaged and a superb product.
For the first time I can use the recommended spice measurements from recipes rather than increase to compensate for old bland products.
Looking forward to the remaining releases.
29 octobre 2025
Réponse de Spice Department
Thanks so much Charlie. Remaining four spices coming soon.
I've been a chef for over 40+ years and…
I've been a chef for over 40+ years and it's refreshing to see a business build its concept about responsibly & thoughtfully sourcing, then delivering the best quality and freshest spices for the home market. That's something I want to support.
29 octobre 2025
Réponse de Spice Department
Thanks so much, Alan!
Fantastic product
Fantastic product, beautifully packaged, delivered quickly. Thank you!
8 octobre 2025
Réponse de Spice Department
Thanks so much!
Birthday Present
I have purchased this spice kit for my daughter’s birthday! She absolutely love the spices. They smell so fresh and taste amazing.
23 octobre 2025
Réponse de Spice Department
Glad your daughter loves the spices!
Lovely spices and the little tins are a…
Lovely spices and the little tins are a nice touch.
24 octobre 2025
Réponse de Spice Department
Thank you so much for taking the time to give us feedback. We're so glad you're enjoying your spices and the tins!
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