Spick 'N' Span Services Avis 

I want to warn potential customers against booking this company. My mum is recovering from heart surgery at home and this company is listed on Southampton city council’s adult social care for cleaning help and advertises specially for elderly people on their website.

Beware!! My mother booked them at a staggering £40/h then they let her down by saying they couldn’t park directly outside her flat. There is parking available at a 1-minute walk, easily accessible by an able-bodied person, even carrying a bucket and a few sprays. Besides, they said the cleaner was coming by motorbike.

They do not go the extra mile (or minute!) as advertised and frankly I think my mother dodged a bullet. I can only imagine there’s been a change of management since the website etc was written.

I’d hate to see any elderly, vulnerable people cheated and messed about like my mum. Please don’t use this company. I plan to contact the council about them too.

Highly recommended - arrived on time to clean gutter and drain and then to clean two very dirty carpets. The exterior cleaning was photographed showing that they were now clear. The carpets came up very well and it took some time on their knees tackling the dirty marks - we now have two beige carpets looking new again! They worked very well and we are grateful to them.

These strong men cared about what they were moving for us. They showed up on short notice and got us out of a tough situation when other movers no-showed. They got the job done beautifully. Highly recommend

Thank you for the work you completed again on my caravan and decking would recommend.

SpicknSpan - avoid,um if u can! We paid for a house clean (vac, mop and dust) after moving house. The idea being that it would be nice and clean for the new owners when they arrived. It turns out that very little or no cleaning was actually done. The new owners had to get rid of fluff and dust when they entered the property. I feel that we have been ripped off. The owner of SpicknSpan refused to accept that a sub-standard job was done and clearly doesn't care about customer satisfaction. Avoid at all costs!

Update following company reply... The fact that the "customer" is my mother means that I am entitled to post a review on her behalf. I stand by everything I wrote and I strongly recommend that potential customers avoid using this company.

First time customer today so so happy, my car was a mess, now I feel like I’m driving a brand new car. My car was so clean my neighbour came out and got his car cleaned as well. Great service very polite no fuss 😁😁😁 thank you

Cleaned a house left very dirty by a tenant. We thought that the carpets would need replacing. By the time they finished the house was clean and the carpets like new.

We pulled spick n span in after our tenants had moved in a found the previous cleaner had done a shoddy job. Spick and span did an amazing job and got us out of a real problem. Highly recommend

Spick 'N' Span were instructed to clean two properties we were selling. The properties were damp and dirty before their arrival. Following their visit the properties smelt and looked much nicer. We will certainly be using Spick 'N' Span's services again going forward.

Bob Parry Estate Agents, Caernarfon Branch