Im think spin bet casino is only for rich people if u made high deposit u win...I keep depositing from yesterday spend already 200$ and won absolutely nothing...no free spin nothing win only 8$ that's... Voir plus
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Lisez les avis des autres
My agent that helped me (Jiro) got on to it super quick, fast replies, helped me understand what went wrong and how so sort my issue and had it all sorted within 5 minutes
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Honestly I feel that the algorithm for the online casino platform IS SET ONLY TOO TAKE NEVER GIVE!! Also with the amount of players registered SPINBET multi billion profit. The PLATFORM NEEDS to be co... Voir plus
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Spinbet is a great Casino, has a lot of my favourite table/live games including roulette & mega wheel being my absolute favs! Also love betting on the horses too.. Great VIP customer service tea... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to SpinBet's official Trustpilot page, your go-to source for genuine insights into one of the leading international online casinos and sports betting sites. At SpinBet, we're dedicated to offering an expansive array of over 2,500 casino games alongside the latest and most competitive odds in sports betting. Our commitment to excellence doesn't end there; we pride ourselves on providing very fast payouts and exceptional customer support to ensure the best experience for our players. Our goal here is to transparently share and respond to feedback, continuously improving our services based on your experiences. Dive into the reviews to discover why SpinBet is the preferred choice for casino and sports betting players worldwide.
Coordonnées de contact
277 Broadway, 1023, Auckland, Nouvelle-Zélande
- support@spinbet.com
- spinbet.com
3,9
Bien
496 avis
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing n fast help
16 avril 2026
Avis spontané
Réponse : SpinBet
Hi Amish, we really appreciate the feedback!
It’s awesome to hear you had such a positive experience with our support. We’re all about getting players the help they need as fast as possible so they can get back to the action. Appreciate the shout-out!
Team SpinBet
The withdraws is taking to long time…
The withdraws is taking to long time they are not keeping 9h timeframe they say i have waited several days and still not got my withdraw so dont know what to do they just say thank you for waiting but i dont want to wait anymore i want my money
14 avril 2026
Avis spontané
It was good help so far hopefully it…
It was good help so far hopefully it gets sorted but appreciate it
11 avril 2026
Avis spontané
Réponse : SpinBet
Hey Blake, thanks for the shout-out!
We really appreciate the feedback while we work through this with you. Once you’ve managed to send over the documents our team requested, we’ll be able to take the next steps and get everything finished.
We appreciate your patience and look forward to getting this wrapped up!
Team SpinBet
Slow procedures.
Slow procedures.
They make things extremely difficult to approve your account.
11 avril 2026
Avis spontané
Réponse : SpinBet
Jared, we understand that waiting for account approval can be frustrating. We attempted to contact you a few days ago for more details so we could investigate the delay, but we are still waiting to hear back.
Verification is a mandatory security step, but we want to help you complete the process. Please reach out to our support chat at your earliest convenience so we can assist you.
Team SpinBet
Terrible
Terrible. Don’t deposit a cent into this scumbag casino. Over 500 spins on slots. 1 single bonus that paid $2.38
6 avril 2026
Avis spontané
Réponse : SpinBet
Hi Luciano, thank you for being honest about your experience.
We’re genuinely sorry that your recent session felt like such a letdown. Luck can be a real rollercoaster with RNG games, and while we love seeing players hit big wins, some days the random timing just doesn't go your way.
We value having you with us and really hope your next session is a much more exciting one!
Team SpinBet
Been playing due to boredom
Been playing due to boredom. SpinBet $20.00 here and there I haven't had one free feature on this site? there are so many better sites then this one!!! not a game to play just for fun chews trough your money without any kind of return!!! Feature,, just takes!! not worth playing what are others thoughts? Do you have the same scenario 🤔 Strange how I got an email from Trust pilot saying Spinbet wanted my email and name random!!! Didnt like your answer by the way Spinbet.
5 avril 2026
Avis spontané
Réponse : SpinBet
Hi Lesley, we’re sorry to hear the games haven't been kind lately.
We know how frustrating it is when those features just won't trigger. Since everything is run by a Random Number Generator, luck can be a real rollercoaster. Some sessions are just 'dry' by total chance, while others land differently.
We truly hate that you've had a rough run, but we’re crossing our fingers that the random timing starts working for you instead of against you on your next visit!
Team SpinBet
No problems with this site so far so …
No problems with this site so far so good
30 mars 2026
Avis spontané
Réponse : SpinBet
Hi Haydeez, thank you for the support!
We’re thrilled that you’re having a positive experience on the site. We’re here if you ever need anything!
SpinBet Team
Im think spin bet casino is only for…
Im think spin bet casino is only for rich people if u made high deposit u win...I keep depositing from yesterday spend already 200$ and won absolutely nothing...no free spin nothing win only 8$ that's a big bullshit if u guys ask for free spin answer is No! No good rewards here 😕 .When I see spinbet Facebook page every person posted win like 23000$ or 10000$ more like 1000$ probably because the people made high deposit but who made low deposit won nothing 🤔 so im done im not spend money anymore on this casino my favor its galactic wins casino I already widraw to many time my won money and always free spin and good rewards.
27 mars 2026
Avis spontané
Réponse : SpinBet
Veronika, thank you for sharing your feedback.
We understand the frustration of a losing session, but we want to reassure you that our games are fair and random for everyone. Payouts are not tied to deposit levels, it really just comes down to luck on the day. We’re sorry our rewards didn’t meet your expectations this time, and we hope to see your luck turn around soon.
SpinBet Team
Had excellent customer service from Gie
27 mars 2026
Avis spontané
Réponse : SpinBet
Hi JD Paul, we really appreciate you sharing this! It’s fantastic to know that Gie made your experience a positive one with her assistance. We’re here if you ever need anything else—best of luck with your next session!
SpinBet Team
✨JIRO✨
My agent that helped me (Jiro) got on to it super quick, fast replies, helped me understand what went wrong and how so sort my issue and had it all sorted within 5 minutes
27 mars 2026
Avis spontané
Réponse : SpinBet
Hi Jamie, thanks for the shout-out to Jiro! It’s great to know he explained the situation clearly and provided such a lightning-fast solution. We know your time is valuable, so we’re happy he could get everything sorted for you within minutes. Enjoy the games!
SpinBet Team
Réponse : SpinBet
R.R., thank you for the feedback! Efficiency is a big focus for us, so it’s rewarding to hear that Jhules got everything sorted quickly for you. We appreciate the support and look forward to seeing you back on the site soon!
SpinBet Team
I've been with spinbet for 9 months…
I've been with spinbet for 9 months now, I am a gold level 3 , I have deposited a lot in my time playing on the site, lately when talking with support i have found them to just be repetitive in using preprogrammed generic messages , and also ending the chat saying i have selected the wrong option and prompting me to select the option for free spins when that is not what my query was about , and as for the Ai bot system for free spins it is horrible ( it consistently says I'm not eligible for free spins ) I think in the last like 5 months i have only been granted free spins twice from the Ai bot system!! Honestly for being a high depositing member / player and a very active 1 at that the cons outweigh the pros and I feel like just finding a new site. They say the value there high playing members but yet i feel very much not valued.
Highly disappointed 😞
21 mars 2026
Avis spontané
Réponse : SpinBet
Hi Jasmine, we appreciate your feedback and your dedication to SpinBet.
We’re sorry to hear that our support felt a bit repetitive lately. Our team uses standardised messages to ensure accuracy, but we understand your perspective. While the bot follows specific automated criteria, we can confirm that your account has received substantial cash bonuses throughout March to reflect your play.
We truly value your loyalty and are here to support you.
SpinBet Team
Really good to deal with out of all the…
Really good to deal with out of all the sites I find this one the best to deal with I don’t bother with any others anymore
16 mars 2026
Avis spontané
Réponse : SpinBet
Tautz Clarke, hearing that we’re the only site you use now is the ultimate compliment! We’re fully committed to keeping that trust and making sure every session you have with us stays top-tier. Thanks for the 5-star rating and the incredible loyalty!
Team SpinBet
I have requested for 2 withdrawal 160$…
I have requested for 2 withdrawal 160$ and 300$ and didn’t receive it’s been 9 days and they are saying nothing always have same answer no one listening and after that my account has been suspended, it’s not genuine web site
Now it’s been 16 days as on 16th March 2026 , still you guys not responding Evan I submitted my bank statement, I tried 1st time and you guys not approved withdrawal even your website showing approved. Another thing there is no option for calling. I would request to everyone don’t trust on SpinBet website this is not genuine website it’s scam.
1 mars 2026
Avis spontané
Réponse : SpinBet
Gagandeep, thank you for your patience while we investigated your account.
We can confirm that both withdrawals were successfully paid from our end. Since you mentioned the funds have not yet arrived, our team is currently investigating to provide more clarity. Please be advised that your account will remain permanently closed following a review of recent interactions. We will contact you directly as soon as the investigation is complete.
Team SpinBet
Great customer service honest reliable…
Great customer service honest reliable and fast no muck arounds have always had good experience with spinbet playing from New Zealand deposit and withdrawals as long as you play with your card and with your name no issues at all thanks 🙏🏼💯
8 mars 2026
Avis spontané
Réponse : SpinBet
Charles, thank you so much for the 5-star review! We’re thrilled to hear that you’ve had such a smooth experience with your deposits and withdrawals while playing from New Zealand. It’s great to know our team is providing the honest and reliable service we strive for.
Team SpinBet
I find it very hard to write a negative…
I find it very hard to write a negative post when this team are so awesome.... i had the pleasure to have Shin answer my query this morning and what an awesome team member... these guys are always polite helpful and I couldn't ask for more .. thank you to you all for been awesome
5 mars 2026
Avis spontané
Réponse : SpinBet
Linda, thanks a million for the kind words! Knowing that Shin took such good care of you is exactly what we love to hear. We appreciate the positive feedback and are happy to have you with us.
Team SpinBet
Deposit $200 and no feature whatsoever
Deposit $200 and no feature whatsoever. Did 300 spins on multiple slots without a feature. Spend last of my deposit on sugar rush supper scatter did about 600 spins still no feature. Worst platform I have ever come across. Most platforms will give me features but nit this one. Spend your money elsewhere. Same goes with Spinbit. Lost about 20k on there. Total withdrawal about $1600
2 mars 2026
Avis spontané
Réponse : SpinBet
kisa mekz, thanks for reaching out. While we understand that not seeing features land during a session is incredibly frustrating, our games use RNG technology to ensure unpredictable outcomes. Please reach out to our live chat or email support@spinbet.com with more details if you would like us to look into any specific issues for you.
Team SpinBet
Spinbet casino i highly recommend this…
Spinbet casino i highly recommend this casino to those who are looking for a trustworthy casino with a wide range of games 98% RTP is real customer service 10/10 withdrawals same day you cant beat that plan & simple 💯💯💯
25 février 2026
Avis spontané
Réponse : SpinBet
Hi Nuki, thank you for the glowing recommendation!
We're glad you're finding the selection of games and the RTP to your liking. It’s really rewarding to hear that our focus on fast payouts and quality support is making such a positive impact
Team SpinBet
This is a scam site do not make deposit…
This is a scam site do not make deposit here i made a crypto deposit and a crypto withdraw they canceld my withdraw and askt me for more documents to verify my account and i verified it and now when i login to site money is back on gambling account and they have remved crypto withdraw option but they still accept crypto deposit
i made crypto deposit here and withdraw because thats just the bank i have so i cant get my withdraw from them they are just messing with me DO NOT MAKE DEPOSIT HERE THEY JUST TAKE YOUR MONEY AND LIES
25 février 2026
Avis spontané
Réponse : SpinBet
Bradley Fitzgerald, thank you for your patience while we looked into this. We’re happy to confirm that your case has been resolved and your withdrawal was successfully processed on March 5th. Should you need further support, our live chat and support@spinbet.com remain at your service.
Team SpinBet
I would give a 5 star if they were more…
I would give a 5 star if they were more active and consistent with their promotional bonuses and apart from the site issue it sometimes has, Spinbet is great casino.
Loyalty Bonuses through live support are decent and max win limit on bonuses depends on vip level which is fair, not like spinbit where it's capped at $500 regardless of vip level and bonuses there are horrible anyway.
Vip manager Daniel is awesome, he always goes above and beyond to make sure I'm well looked after and offers some solid loyalty bonuses as well.
It would be good to see more promotional bonuses and even run more comps as well.
Updated review:
Review rating changed due to always having to re_verify card all most everytime I make a withdrawal purposely delaying the withdrawal and live support agents are incompetent asf.
21 février 2026
Avis spontané
Réponse : SpinBet
Iomatuakore, we’re so pleased that Daniel has been able to provide such a high level of support for you. It’s great to hear that the way we’ve tiered our VIP rewards and bonus limits is hitting the mark for your playstyle. We really appreciate the nudge about our promotions. We’re always looking for ways to step things up, so we’ll definitely take your request for more frequent competitions on board as we plan our next updates
Team SpinBet
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