Spoonful of Comfort Avis 

333
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The soup is outstanding as is the service. I have gifted the soup many times. Everyone is vey pleased with the product. It is a wonderful gift that always pleases the recipient.

Noté 5 sur 5 étoiles

I have been sending Spoonful of Comfort gifts to friends and family for many years. Condolences, get well or just because have been my reasons. I have never been disappointed. The deliveries are quick... Voir plus

Noté 5 sur 5 étoiles

I have used Spoonful of Comfort many times now for both work and personal use. Every time the receiver raves about how beautiful the packaging is the how delicious the food is! And customer service... Voir plus

Noté 3 sur 5 étoiles

Never had any issues until my last order. Received an email that it shipped late, and they were sending out a new package. No updates, no confirmations. I don't even know if they first or second packa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de souvenirs
  2. aussi dans
  3. Boutique de cadeaux
  4. Fournisseur de cadeaux d'entreprise

Informations provenant de diverses sources externes

Soup gift baskets or soup care packages are the perfect way to send love to friends and family. Whether near or far, send a Spoonful of Comfort to help.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

333 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,5

Tous les avis

(333)

308 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

NEVER got my order

NEVER got my order. Terrible Order # 4424525

I paid
01/27/26 01/27/26 PAYPAL *SPOONFULCOM 402-935-7733 UT
#2402762DB1YRQPNP3
$124.98

You never delivered:
Your shipment
1Z37X6F40205950106

Ship To
BROOKLYN, NY US

Past Event
Label Created
United States

02/26/2026, 2:41 P.M.

Current Event
Shipment Canceled
US

02/26/2026, 3:18 P.M.

You cancelled this order. I want money back plus ruining my son's birthday. I will bash oyu on facebook with all your adds and tell people know you are a scam

27 février 2026
Avis spontané
Logo de Spoonful of Comfort

Réponse de Spoonful of Comfort

Hi Karen! I’m SO sorry to hear about this! We will absolutely reach out ASAP to get to the bottom of what happened here and ensure that this is made right!

Noté 2 sur 5 étoiles

There are far better gifts at far less cost

Was sent a lovely, thoughtful selection of soup, rolls, cookies, plus a couple of add-on items that were sweet and charming. Then I made the mistake of digging around to find out how much the sender had paid. WHAT?!?! The rolls and cookies were big hits. The soup - Garden Vegetable and Wild Rice Chicken - were a joke. Had to add egg noodles to both to satisfy two people. We laughed amongst ourselves upon locating a whopping 5 grains of wild rice in the latter and had to doctor the broth in the former.

It's a fabulous concept and I KNOW how much was paid because I came here looking to buy for a friend. But sorry - my homemade is legions better and at least these two soups are absolutely no better than the Panera varities you can find at the grocery store.

Overall, swing and a miss for me.

4 février 2026
Avis spontané
Logo de Spoonful of Comfort

Réponse de Spoonful of Comfort

Eeek! Thank you so much for reaching out! We stand by our 100% satisfaction guarantee and will be reaching out to ensure we are able make this right!

Noté 5 sur 5 étoiles

I recently ordered three soup sympathy soup care packages

I recently ordered three soup sympathy care packages for friends who had lost loved ones in January/February. They were very well received by all three recipients. Exceptional quality, timeliness and being just what was needed at a very difficult time were all cited in the thank you’s.

21 février 2026
Noté 5 sur 5 étoiles

My go-to!

The ease of ordering, the available choices and most importantly, the quality of the food are the reasons I return to Spoonful of Comfort over and over again!

14 février 2026
Noté 5 sur 5 étoiles

Sent this box to a friend that had knee…

Sent this box to a friend that had knee replacement surgery. They loved it and send me a nice note saying they had never seen this box. His wife really appreciated an easy meal during this time.

13 février 2026
Noté 3 sur 5 étoiles

Three stars only because this is my…

Three stars only because this is my second gift and just like the first one, the vegetable soup had SO much tarragon in it, that I couldn’t eat it. Other than that that, presentation is nice. Love the reversible boxes!

14 février 2026
Avis spontané
Logo de Spoonful of Comfort

Réponse de Spoonful of Comfort

Hi Terri! Thank you SO much for your feedback! We would love the chance to make this right, so we will be getting in touch with you shortly to sort out the details!

Noté 5 sur 5 étoiles

A Meaningful Way to Nurture Relationships

I’ve used Spoonful of Comfort multiple times for both clients and industry partners, and every experience has been seamless. The presentation is lovely, the products are high quality, and delivery has always been reliable.

As a small business owner, having a trusted service that helps me send comfort, gratitude, and celebration in such a thoughtful way is invaluable. It has genuinely supported the way I build relationships in my work.

Highly recommend.

8 février 2026
Noté 1 sur 5 étoiles

This order not filled in a timely manner

This order #4475283 was suppose to be delivered on Tuesday. Today is Wednesday, it doesn't look as if it will be delivered until Thursday or Friday. I didn't order soup for Wednesday, or Thursday, or Friday. So I don't feel it is fair to ask me to pay for something I didn't order. If the can't meet the customer's need then they should state so and not accept the order!

Your CEO said "I promise to deliver a Spoonful of Comfort with as much care as if I were sending it to my own mother."Is this how he treats his mother, by hanging up on her.

I had used Spoonful of Comfort in the past several times and was impressed. Apparently success leads to failure. I can accept a lot of things, but not hanging up on me when I call customer service. The order was suppose to be delivered on Tuesday. Tonight Wednesday I just received an email that the ordered has been shipped meaning it will get there Thursday or Friday. That's not what I ordered. If a company can't fill an order they shouldn't accept it. A considerable point in ordering the soup is to have it delivered when someone needs it, when they're not feeling well for example, not 3 days later when they're already back to work.

I'll be looking for a company that can show a minimum level of respect.

11 février 2026
Avis spontané
Logo de Spoonful of Comfort

Réponse de Spoonful of Comfort

My goodness, I'm so sorry to hear of your experience! This is NOT how we intend to send comfort for you and will absolutely reach out to make sure we get this right for you!

Noté 5 sur 5 étoiles

Always delivers....LITERALLY!

I can always count on Spoonful of Comfort to deliver! My orders are always so well-received and they are always prompt and on-time! More than exceeding every expectation, every time! My go-to for corporate gifting!

6 février 2026
Noté 5 sur 5 étoiles

Easy and quick

Very easy order. Delivery is always fast. Everyone who has received a gift basket has loved it. The blanket is so nice also. And the packaging is always nice and neat,

1 février 2026
Noté 5 sur 5 étoiles

Go to Gift Choice

Go to Gift Choice. The thoughtful packaging and the food quality are always a homerun. Recipients rave when they receive this gift. Keep up the great work/quality.

1 février 2026
Noté 1 sur 5 étoiles

Order not received

I have used Spoonful of Comfort many times in the past and have always had a great experience for my manager, Kurt Umbarger. This experience was not good as the recipient did not get the delivery which I ordered for a bereavement and paid extra to have it delivered on a specific day when I know close family would be at the home. I received notification that the delivery was made, but checked with the recipient and it was not delivered and someone was home all day.

30 janvier 2026
Logo de Spoonful of Comfort

Réponse de Spoonful of Comfort

Oh no!! This definitely will not work! We will be in touch directly to ensure both you and your recipient are taken care of!

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