SportStop.com Avis 86

TrustScore 1.5 sur 5

1,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Don’t trust the 4.8 customer reviews they have. The good reviews are 100% “paid” for. While they are very responsive customer service wise which is wonderful and extreamly rare. They are. All in the b... Voir plus

Noté 1 sur 5 étoiles

Ordered a completed set of pads, helmet and stick. When I realized I had ordered the wrong size I immediately returned the items without even opening the box and made another order for the correct siz... Voir plus

Noté 1 sur 5 étoiles

Purchased a StringKing LAX shaft and pre strung head. I thought I was getting a ok deal even with the included shipping and handling costs to get the product to Canada. However, SportStop does not di... Voir plus

Noté 1 sur 5 étoiles

This company is great when they are selling you their product. Don’t try to return or exchange anything though. They blow you right off. You can’t exchange anything. It’s not an option. You can return... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,6

Mauvais

TrustScore 1.5 sur 5

86 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Well done as expected

Well done as expected! One of the reasons I shop with SportStop.com. Everything was top rated! Appreciate shopping with SportStop.com. Very dependable!

20 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

Bought to replace worn out M3 Gloves

My son wanted these gloves to replace the Maverik M3s that he has been wearing. We tried these in a 12 first, but they were a little small (5’6 12 year old) so we reordered a 13. This pair was a little bit big, but I think they will fit perfectly by next season. He likes the extra thumb protection in the M4 compared to the M3. Super fast shipping! Even with reordering the new size he still got them in time for his weekend lax tournament. Customer service was very friendly & helpful with the return process.

19 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

I have no idea why this company has …

I have no idea why this company has only 1 star on this review site when other sites showed very different reviews.
However it made me nervous about the company nevertheless, so I called them. I got an answer immediately and the CS rep appeared to be in this country and an actual employee of SportStop. Good sign.
We discussed their poor ratings on Trust Pilot - mostly relating to items being delivered late, or being out of stock. The CS rep wasn't aware of the poor reviews on the web.
I decided to give SportStop a chance and ordered a lacrosse rebounder.
I received an email that my order had been received, then another indicating that it had been processed, followed by a UPS email that it had been delivered It arrived before the stated ship date and the packaging was in good shape.
The transaction was flawless, so 5 stars from me.
BTW, I have absolutely no affiliation with this company - I just thought that the public should be aware that the reviews here completely contradict my experience.

18 décembre 2017
Avis spontané
Noté 1 sur 5 étoiles

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY
I ordered Box LAX rib pads for my son. They didn't arrive after two weeks. My son was playing games and getting badly hurt. I emailed customer service (I could not get through on the phone) and explained that we could not buy these pads locally and could they quick ship a replacement so he would not get hurt in another game. Nothing happened. I had to call them and they did not stand behind the order and said I would have to wait for an investigation w/ UPS that could take a LONG time. If they had contacted me sooner I could have ordered from another website regular shipping, but because of their non-response I had to pay an extra $32 to overnight from another site.

15 novembre 2017
Avis spontané
Noté 1 sur 5 étoiles

Will not stand behind return policy

Bought a pair of gloves, tried them on and they did not fit, so we sent them back and they charged a restocking fee. The item was new and unused. Do not shop here you will not get a full refund if you need to return it.

29 septembre 2014
Avis spontané
Noté 2 sur 5 étoiles

Wrong order

I ordered a proton power unstrung and it came strung which wouldnt have bothered me but i was crap mesh and a horrible job.

18 février 2014
Avis spontané
Noté 5 sur 5 étoiles

Great, I had a last minute change, and they worked it out

I had placed an order one evening, then realized I needed more of the item, but didn't want to pay for shipping twice. I submitted a second order including all that I needed, hoping I could cancel the first order. I sent an email knowing they were closed, but hoping they would catch it before first order went out. They did, it was much appreciated.

I've had positive experiences in the past as well.

13 février 2014
Avis spontané
Noté 5 sur 5 étoiles

Excellent service, product & price

I just ordered a lacrosse starter kit for my 6 year old son. The size recommendations and overall value of the package were excellent. Hopefully my son shows the same interest in the sport as he does the helmet ( a little different than the one used in the 80's and early 90's).

13 février 2014
Avis spontané
Noté 3 sur 5 étoiles

web site is good, but shipping dates kept changing due to weather issues/storms

great gear on the website and good prices, but give yourself enough time for standard delivery.

13 février 2014
Avis spontané
Logo de SportStop.com

Réponse de SportStop.com

Thank you for your feedback! I do see that your package was delayed due to weather. We do our best to keep our customers informed, and if you ever have a question about your shipment, feel free to call!

Noté 4 sur 5 étoiles

Great Transaction

all items were well packaged and in order.
Would buy from SportStop again.

13 février 2014
Avis spontané
Logo de SportStop.com

Réponse de SportStop.com

Thank you for your review! What could we have done to make your experience perfect?

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