Really bad quality, never get my cash back
I strongly regret ordering from SPORTTNE.
I ordered five T-shirts and was extremely disappointed when they arrived. The quality of the prints is absolutely terrible. The images are barely recognizable, and the shirts look nothing like the products shown and advertised on the website. The difference between the promotional pictures and the actual products is simply unacceptable.
This is NOT a case of “changing my mind” or a personal preference regarding the style, as their customer service claims. I would have no problem keeping the shirts if they actually matched what was advertised. The problem is the extremely poor print quality and the fact that the products I received are nowhere near what I expected based on their website.
What makes the situation even worse is the return process. I was given a return address, sent the package back, and the package was refused by their own recipient. Despite this, I am now being told that I have to pay the return shipping costs myself.
That is an incredibly frustrating and unprofessional way to treat a customer.
Instead of taking responsibility for the quality of the products and the failed return process, they simply hide behind their “custom-made items are non-returnable” policy and call the issue a change of mind.
I will be returning all five T-shirts and expect a full refund of the purchase price once they receive them.
Based on my experience, I absolutely cannot recommend SPORTTNE. The product quality was terrible, the items did not match the advertising, and the customer service and return process have been extremely frustrating.
Think twice before ordering. I certainly will never order from SPORTTNE again.


