Squirrel Internet Ltd Avis 1 650

Georgia was a great help in resolving speed issues

Based in Hull. We've had an 18month contract with squirrel which is coming to an end this month.
We've had no issues with speed or connectivity and has overall been quiet reliable. Over the 18 months we've had one major drop out and a few little instances when turning the router off and on again has usually fixed.
Overall we've been quite happy with it.
We'd be renewing again except for the £6pcm increase taking it up to £35pcm for the exact same service. No thanks.

Great service, needed to contact customer service and Harrison was really helpful and sorted out my query in no time.

Was exploring options with new broadband providers after getting frustrated with my current provider and came across Squirrel. My initial query was responded to quickly by Georgia. She was very helpful and responded to all my questions and several emails in a timely manner. She explained things clearly, provided different options and made the process of getting a new broadband package very easy. I am now waiting for installation and to see what the service and speeds are like, but so far the initial process has been very easy, thanks to the help from Georgia.

Renewal problem resolved quickly to my satisfaction.
Well done.

Spoke to Paul on chat - very helpful thank you

When I was sold the package I was told a speed of 900 Mbps but in reality I only get 350 Mbps.

Quick, simple and easy with excellent service

Exceptional customer Service by Squirrel, the process was smooth and everything turned out as planned. Brilliant Customer Services.

So far everything is working great,
hopefully it will always be like this.
PS the router has only one 2.5gb/s port, at a speed of 2300/2300 it's a bit of a strange solution

So far so good. First interaction with Paul was positive. Quick, clear response to questions and forward thinking.

Paul was really helpful when contacting Squirrel due to a house move. No fuss service which was clear and speedy. Really disappointed our new house can’t be supplied by Squirrel - would highly recommend

It was a seamless transition. Everything was done for me.

great customer service, nice to talk to a person, from turning up to fit up the internet there were no problems, my only small gripe . why dont they bring the router with them instead of next day delivery, no problems with squirrel would recommend ,

Great switch over , they did it all . Good price . No worries

East and efficient swap over

Just moved house after switching to Squirrel two months ago. Reconnecting at new house done without problem. Impatience on my side made me chat with Georgia online to get internet connected and it was all sorted there and then. Cannot fault them.

I needed a password change as the one I had wasn’t working got in touch and it was really fast done within 5 min very pleased thank you Paul :)

Very good customer service, price and reliability

The guy who connected me to your broadband was very efficient. I also like the fact you are cheaper than my last supplier, And you actually have a human to talk to on the end of the phone and very prompt answering :- )