This site is legit, I paid for some iron balusters with apple pay on Friday, received a tracking number late Monday through email, and the package was Mailed out Tuesday Morning. I live in New York an... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
1. The stair company entered the address incorrectly on the first shipment which delayed arrival by 2 days. 2. Sixteen (16) of the round shoe collars arrived chipped, dinged and scratched. Not fro... Voir plus
L'entreprise a répondu
March 2016: My purchase experience of L.J. Smith balusters from Stairpartsconnect.com was excellent! I first spoke with the owner via phone before ordering - as this is a relatively new site - and aft... Voir plus
L'entreprise a répondu
I ordered several balusters as samples for our new staircase. Their selection was great. They arrived quickly. I love the way they are all wrapped to protect the finish. I am so happy with this compa... Voir plus
À propos de l'entreprise
- Décorateur d'intérieur
- aussi dans
- Magasin de meubles
Informations provenant de diverses sources externes
Today, there are many stair parts suppliers across the United States; many of which sell very similar, if not the same lines of balusters, newel posts, handrail, iron stair parts, etc. The majority of these suppliers do not sell directly to the public; they will only sell to stairway manufacturing companies or other large home improvement stores and lumber yards such as Home Depot or Lowe's. StairParts Connect is your stair parts connection... The need for stair parts is tremendous; the majority of existing homes and buildings, as well as homes and buildings to come, are and will be multi-level; the options available to find quality stair parts are extremely limited. StairParts Connect is here to make shopping for stair parts as it should be... logical and affordable with an amazing selection of stair parts and tons of helpful resources!
Coordonnées de contact
1015 Spanish River Road Apt 214, 33432, Boca Raton, Etats-Unis
- 203 856-0757
- sales@stairpartsconnect.com
- stairpartsconnect.com
4,6
Excellent
78 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast prompt service with exactly what …
Fast prompt service with exactly what we wanted. We were very happy with the total buying experience.
29 mars 2017
Avis spontané
Réponse de StairParts Connect, LLC
That's great Pete, I'm glad everything went well. Thank you for the review!
Réponse de StairParts Connect, LLC
Hi Sherry, I'm glad you had a positive experience and appreciate your kind review. Thanks!
Réponse de StairParts Connect, LLC
I'm glad you found everything ok and had an enjoyable experience.
Thank you for your review!
Great service
I got everything I ordered in timely matter. Price was great compare to retailers. Just wished shipping was free if order is $1000.00 instead of $1500.00.
25 février 2017
Avis spontané
Réponse de StairParts Connect, LLC
Hi Carmen, I'm glad your shopping experience has been good and that you have found our prices to be fair.
As far as the free shipping limit goes...
In order to keep our prices low, we can't mark-up our prices enough to cover the losses incurred by giving away free shipping at the lower price range.
Generally when an order is in the $1000 or above range it will have to ship via "LTL Freight" (Big Truck), which will cost $300 plus or whatever our suppliers charge us (Generally what they are charged by the shipping company).
$1500 offers enough protection; and through trial and error, has become our safe number.
I hope my explanation makes some sense and thank you for your review!
Excellent seller----very reliable.
Stair rail and fittings arrived as scheduled. Everything was well prepared
for shipment with the result being everything was in perfect condition.
20 février 2017
Avis spontané
Réponse de StairParts Connect, LLC
That's great, I am glad everything got to you safely and was as it should be. Thanks for the kind review!
Excellent customer service
Easy, prompt communication. Michael cares about his customers and wants to make sure the order is correct.
10 février 2017
Avis spontané
Réponse de StairParts Connect, LLC
Thank you for the review, I'm glad I was able to help.
Thank you!
Super fast shipping and the product is great! They also have great deals.
1 février 2017
Avis spontané
Réponse de StairParts Connect, LLC
Excellent! I'm glad everything went well. Thanks for the great review!
Amazing Service!
Mike @ Stairpartsconnect.com was great to work with. He was across the country but provided better service than my local building supply store. He spent over an hour on the phone and traded multiple emails with me to make sure I got the right parts. I would highly recommend them.
31 janvier 2017
Avis spontané
Réponse de StairParts Connect, LLC
Hi Brett, thanks for the kind review, it was a pleasure! I hope all is going well with your project. Thanks again!
Great Service and products
The product was as advertised, rapid shipment and over all good experience.
Glad its a US based company.
Tired of crappy inferior products, from other venders.
14 avril 2016
Avis spontané
Réponse de StairParts Connect, LLC
Hi Evan, thank you very much for your kind review. I'm glad everything went well.
reasonable, prompt!
The parts were reasonable as was the shipping. They sent them promptly as well.
22 mars 2016
Avis spontané
Réponse de StairParts Connect, LLC
Thank you very much for your comments. I'm glad your shopping experience with StairParts Connect was satisfactory.
L.J. Smith Baluster Purchase
March 2016: My purchase experience of L.J. Smith balusters from Stairpartsconnect.com was excellent! I first spoke with the owner via phone before ordering - as this is a relatively new site - and afterwards I was confident with making my purchase. Shipping was very fast and I will use this site again. John C. in New Hampshire
14 mars 2016
Avis spontané
Réponse de StairParts Connect, LLC
Thanks for your comments John, much appreciated. I'm glad everything worked out.
Baluster purchase
The prices were much cheaper than any of the big box home center stores, shipping was inexpensive, order time to receipt of the product was 3 days or less and the customer service people were very helpful and responsive. Doesn't get much better than that.
7 mars 2016
Avis spontané
Réponse de StairParts Connect, LLC
Doesn't get much better than you, LOL! Thank you very much for the positive comments. I'm glad you had a good experience.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.