Starlight Beds Avis 

1 698
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delivery was on time and was kept updated on the orders progress. Ordered a yellow single for my 4yo, it feels amazingly comfortable for her and she loves it. It is soft and springy almost like a clou... Voir plus

Noté 5 sur 5 étoiles

Starlight beds website is so easy to use and you get all your answers answered. I have brought from them a few times and I am never disappointed. The delivery is so quick, and always a great service

Noté 2 sur 5 étoiles

I gave delivery address but it was sent to a shop! Had to then arrange for it to be collected. Tried contacting customer services several times but thats a non-existant option. Mattress ok for the... Voir plus

Noté 5 sur 5 étoiles

Absolutely amazing service my kids have been camping on the floor as there mattresses was the wrong size then I reordered and got scammed so dang starlight beds and they got me mattresses ready the sa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matelas
  2. aussi dans
  3. Magasin de literie
  4. Magasin de lits
  5. Magasin de meubles
  6. Magasin de meubles de chambre à coucher

À propos de Starlight Beds

Écrit par l'entreprise

Introducing! Starlight Beds™

Every mattress is made to order, by hand and delivered directly to you

  • All mattresses are manufactured in the UK
  • No retail mark-up to save you money
  • Over 25,000 customer reviews on Amazon
  • Rolled and boxed mattresses for easy carrying
  • Free UK delivery on all beds and mattresses

Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.

Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.

We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.

We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.

Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(1 698)

320 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Completely lost its shape

I can’t believe how fast the mattress has flattened and lost shape. I would have sent it back but then my son has no mattress. I wish I paid a little extra and bought a mattress from my local shop.

4 mai 2026
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Réponse de Starlight Beds

Hi Alexandra,

Thank you for your feedback!

We’re very sorry to hear you’ve been disappointed with your mattress. This certainly isn’t the experience we want for our customers.

We’d really like the opportunity to investigate this further and see how we can help.
Please contact our team at info@thefoampeople.co.uk with your order details and we’ll be happy to look into the issue for you. We look forward to hearing from you and hopefully resolving this matter.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Cheap and cheerful mattress

Really fast delivery and mattress just as described.

29 mai 2026
Avis spontané
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Réponse de Starlight Beds

Hi there,

Thank you for your feedback!

We’re so pleased to hear your mattress arrived quickly and was exactly as described. We hope you enjoy many comfortable nights ahead.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

What a pleasant company to deal with…

What a pleasant company to deal with definitely be using again very pleasant and helpful staff on the phone so nice to deal with a company that cares for customers makes a world of difference and that's how you achieve returning customers.

1 juin 2026
Avis spontané
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Réponse de Starlight Beds

Hi Pam,

What a lovely review, thank you! Reading feedback like this really does make our day.

We’re delighted to hear our team looked after you and that you found everyone friendly and helpful.

We genuinely believe great customer service matters, so it’s wonderful to know that came across in your experience. We look forward to helping you again in the future.

Kind regards,
Lillia

Noté 3 sur 5 étoiles

Ok for a child

Needed a mattress in a hurry which could be delivered quickly. The mattress arrived very quickly and was well packaged. I found it to be very soft with the springs being able to be felt and not much memory foam as a barrier. Ok for a child but not an adult.

26 mai 2026
Avis spontané
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Réponse de Starlight Beds

Hi Julie,

Thank you for taking the time to leave your feedback. We’re pleased to hear your mattress arrived quickly and was well packaged when you needed it in a hurry.

We’re sorry to hear the comfort wasn’t quite what you were expecting. Mattress firmness can be very subjective, and we appreciate your comments regarding the feel of the springs and memory foam. Please feel free to get in touch to raise any concern you may have and we would be happy to help!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Best price directly from Starlight…

Best price directly from Starlight beds. Happy with the quality of my thick foam mattress.

19 mai 2026
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Réponse de Starlight Beds

Hi Rohintion,

Thank you for your lovely feedback!

We’re delighted to hear you found us directly and got a great price.

Even better to know you’re happy with the quality of your thick foam mattress. Enjoy many comfortable nights ahead.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Happy customer

Easy to order. Arrived on time. Seamless transaction from start to finish!

19 mai 2026
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Réponse de Starlight Beds

Hi there,

Simple, smooth, and stress-free, just how it should be. We’re delighted everything arrived on time and that the whole process was seamless from start to finish.

Thanks so much for your lovely feedback!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Delivered really quickly and the…

Delivered really quickly and the mattress is a beautiful quality at a good price!

17 mai 2026
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Réponse de Starlight Beds

Hi there,

Thank you for the lovely review!

We’re so pleased you were impressed with the speedy delivery and that you’re happy with the quality of your mattress. Great quality at a great price is exactly what we strive for. Enjoy your new mattress

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Great experience

Great value, ordering was easy and the mattress was delivered in 2 days. All communication was good from Starlight Beds and their delivery company. I would definitely use them again and would recommend them. Thank you for a brilliant service.

16 mai 2026
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Réponse de Starlight Beds

Hi Tracy,

Thank you so much for the wonderful feedback!

We’re delighted to hear you found the ordering process easy and that your mattress arrived within just two days.

It’s great to know the communication from both ourselves and the delivery team kept you informed every step of the way. Reviews like yours make our day, and we’re thrilled you’d recommend us and shop with us again.

Thank you for choosing Starlight Beds.

Kind regards,
Lillia

Noté 4 sur 5 étoiles

Mattress arrived as said

Mattress arrived as said. Quite comfy

28 mars 2026
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Réponse de Starlight Beds

Hi there,

Thank you for your feedback!

We’re pleased to hear your mattress arrived as expected and that you’re finding it comfortable.

Thanks again for taking the time to share your experience.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

What a brilliant service

What a brilliant service, rarely seen nowadays. East to navigate website. Bought narrow caravan mattress which is pretty difficult to find. Expected this to be made before shipping however it arrived 2 days later with great communication updating me regularly. Excellent quality and comfy. Highly recommend.

18 mai 2026
Avis spontané
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Réponse de Starlight Beds

Hi Lesley,

Thank you so much for such an amazing review. We’re thrilled you found exactly the narrow caravan mattress you needed, especially as they can be so difficult to source.

Hearing that the website was easy to use, the delivery surprised you in the best way, and the communication kept you updated throughout is exactly what we aim for. Even better that you’re finding it comfy and great quality too.

Really appreciate the recommendation, thank you again.

Kind regrads,
Lillia

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery, and quality goods

14 mai 2026
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Réponse de Starlight Beds

Hi Allan,

Thank you for your feedback!

We’re really pleased you were happy with the prompt delivery and the quality of the product.

Truly appreciate your support.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Never had such a quick delivery

Never had such a quick delivery. The man was pleasant and very helpful. The mattress itself was in perfect condition and makes for a comfy night's sleep. Thank you

12 mai 2026
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Réponse de Starlight Beds

Hi Ruth,

This is lovely to read 😊

We’re delighted you were impressed with the speedy delivery and that our driver was so pleasant and helpful too.

Even better to hear the mattress arrived in perfect condition and is giving you a comfy night’s sleep, thank you so much for your kind feedback!

Kind regards,
Lillia

Noté 4 sur 5 étoiles

Delivered quickly well packaged

Delivered quickly well packaged

10 mai 2026
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Réponse de Starlight Beds

Hi there,

Thank you for your feedback.

We’re pleased to hear your order arrived quickly and was well packaged. Really appreciate your support!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Waterproof mattress

Ordered a mattress for my disabled daughter and it was delivered the next day. Lovely quality

11 mai 2026
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Réponse de Starlight Beds

Hi Jackie,

Thank you for your lovely feedback.

We’re so pleased we could get the mattress to you so quickly for your daughter, and even happier to hear you’re pleased with the quality. Wishing her many comfortable nights.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Very quick and easy process and…

Very quick and easy process and delivery,

19 mai 2026
Avis spontané
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Réponse de Starlight Beds

Hi Christine,

This is lovely to hear. We’re so pleased the whole process was quick and easy from ordering through to delivery.

Thanks so much for your feedback!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Brilliant overall service

The website was so easy to navigate. Each mattress had their benefits clearly explained and was available in multiple sizes. The prices were very competitive
Delivery was faster than quoted.

14 mai 2026
Avis spontané
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Réponse de Starlight Beds

Hi Jenny,

Thank you so much for the lovely feedback.

We’re delighted to hear you found the website easy to use and the mattress information clear and helpful.

It’s great to know the prices were competitive and that delivery arrived even quicker than expected, thanks again for your support.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Perfect mattress

Perfect mattresses for my daughters, came the next day after purchasing. Fast shipping x

15 mai 2026
Avis spontané
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Réponse de Starlight Beds

Hi Maria,

Thank you for your lovely feedback!

We’re so pleased the mattresses were perfect for your daughters and that they arrived so quickly too. Fast next-day delivery is always a bonus.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

It is what it says and you get what you…

It is what it says and you get what you order high quality mattresses with no messing around with value for money. Luxurious comfort that fits anyone's needs

9 mai 2026
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Réponse de Starlight Beds

Hi Mohammad,

Brilliant to hear there was no fuss, great value, and luxurious comfort. This is exactly what we aim for. We’re so pleased you’re happy with your mattress and really appreciate your fantastic feedback.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Second purchase

Second purchase from here in a month due to first order being so easy. Ordered a double mattress and again quality, updates and delivery were amazing 👏

15 mai 2026
Avis spontané
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Réponse de Starlight Beds

Hi Julie,

We love to hear that you are back again😊

Thank you so much for your continued support! It’s fantastic to know your first experience brought you back, and that once again the quality, delivery, and updates all hit the mark.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Amazing quality of producr and realy…

Amazing quality of producr and realy fast delivery

15 mai 2026
Avis spontané
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Réponse de Starlight Beds

Hi Sany,

What a fantastic review, thank you! So pleased you’re happy with the quality and impressed with the speedy delivery too.

Kind regards,
Lillia

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