Order was more than expected. The complimentary earrings are definitely a nice touch and the ring was exactly as described and pictured. Thank you
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Lisez les avis des autres
This ring is amazing - the changing colors of the Alexandrite stone in different lights cannot be adequately captured in pictures— it is even better in person! The setting is dainty and exquisite. A... Voir plus
I don't often write reviews, but I feel kind obliged this time since this was one of the most satisfying purchases I made in my life, the ring is of amazing beauty and charm, it fits perfectly for my... Voir plus
Customers service was very friendly and was in constant communication with me. The ring (which also came with matching earrings to my surprise) got here super quickly and it’s true to size. Beautiful... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Starry Cradles is founded on the fundamental premise to offer our customers elegant jewelry of superior quality. We believe that two people are connected at the heart, and it doesn't matter what you do, or who you are or where you live; there are no boundaries or barriers if two people are destined to be together. Each piece is handcrafted with passion by a talented team of designers and craftsmen to bring you great value for lifetime.
Coordonnées de contact
Etats-Unis
- starrycradles.com
4,3
Excellent
73 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Order was more than expected
Order was more than expected. The complimentary earrings are definitely a nice touch and the ring was exactly as described and pictured. Thank you
5 mai 2026
Amazing jewelry with incredible polite…
Amazing jewelry with incredible polite staff. Zero complaints! I got alexandrite vintage studs and they are absolutely gorgeous, especially the way they change depending on the lighting.
26 mars 2026
Réponse de Starry Cradles
Thank you so much, Andrew.
Alexandrite has that quiet magic to it — never quite the same twice, depending on the light. We’re really glad you noticed that.
And your words about the team mean just as much to us.
Enjoy them in every setting.
— Starry Cradles
Beautiful ring
Wonderful product looked just like the picture and arrived in a perfectly timely manner, packaged and authenticated.
31 mars 2026
Réponse de Starry Cradles
Thank you, Randall.
We pay close attention to how each piece is presented, so hearing that it matched what you saw — and arrived just right — means a lot.
We hope it stays with you for a long time.
— Starry Cradles
Réponse de Starry Cradles
Thank you, Cassy.
Simple, but exactly what we hope for — that it arrives quickly and speaks for itself.
We’re glad it found its place with you.
— Starry Cradles
Réponse de Starry Cradles
Thank you, Victoria.
We’re really glad the rings made that impression — and that the experience around them felt just as good.
That balance matters to us.
— Starry Cradles
Stone doesn't match picture
I either got the wrong stone or the picture on the website doesn't show the proper color of the stone before purchasing
19 février 2026
Réponse de Starry Cradles
Thank you for sharing this, Jeremy.
The stones we use can shift in tone depending on lighting and angle, but they should still feel true to what you saw when choosing.
If what you received feels noticeably different, that’s something we’d like to look at properly.
Please reach out to us with a photo — we’ll review it and make sure you’re taken care of.
— Starry Cradles
Disappointing
The stone wasn’t the right stone and it was really disappointing because the stone looked like it had black threads in it. They also charge you if you open the seal on the certificate of authenticity.
19 février 2026
Réponse de Starry Cradles
Thank you for your feedback, Grayson.
Receiving a stone that feels different from what you expected is understandably disappointing, and we’re sorry that was your experience.
Regarding the certificate — the seal is there to preserve the integrity of the piece in case of return, but we understand it can feel restrictive. We’re currently looking at ways to make this clearer and more flexible.
If you’re open to it, we’d really like to review your order and help resolve this for you.
— Starry Cradles
I paid for 3 day shipping and it's been…
I paid for 3 day shipping and it's been 2 weeks and still haven't received my order
4 février 2026
Réponse de Starry Cradles
Thank you for bringing this up, Elvis.
A delay like that — especially after selecting expedited shipping — shouldn’t happen, and we understand how frustrating that is.
If this hasn’t already been resolved, please reach out to us directly with your order details. We’ll look into it right away and make sure it’s handled properly.
— Starry Cradles
Perfect ring
Perfect ring , NEW FIANCE LOVES !!! it’s sooooo pretttyyyyyy and shiny and fits good and it came with adorable earrings and a ring box an everything.
4 février 2026
Réponse de Starry Cradles
Thank you so much, Sarah.
Reading this made us smile — that moment when it’s opened and instantly loved is exactly what we hope for.
Wishing you both something truly special ahead.
— Starry Cradles
The website was easy to use
The website was easy to use, the ring I ordered was gorgeous and exactly as pictured, I got it fast through the mail and I love the additional earrings !
12 janvier 2026
Réponse de Starry Cradles
Thank you, Jennifer.
We’re so glad everything felt easy — from choosing to receiving — and that the piece matched what you imagined.
And we’re happy you enjoyed the little extra as well.
— Starry Cradles
Amazing customer service
Amazing customer service. I ordered a ring for my daughter for Christmas and size was not right. I returned for a new size with no issues at all. Very professional operation and extremely responsive.
8 janvier 2026
Réponse de Starry Cradles
Thank you so much.
Sizing can take a moment to get right, so we’re really glad the exchange felt smooth and well handled.
That experience matters just as much as the piece itself.
— Starry Cradles
Amazing Customer Service
I had an issue with my parcel shipment and reached out to Starry Cradles. Their customer service was fast, friendly and VERY helpful with looking into my issue and resolving it in a timely manner. I just received my order and although late, we absolutely love the Alexandrite earrings!!!
28 décembre 2025
Réponse de Starry Cradles
Thank you, Michelle.
We’re truly glad it all came together in the end — especially with something as special as alexandrite.
And we appreciate your patience with the delay. It means a lot that the final piece was worth it.
— Starry Cradles
Incredible Christmas Gift
My wife absolutely loved her ring. It was the delight of her Christmas and told her entire family about it and showed it off.
1 décembre 2025
Réponse de Starry Cradles
Thank you, Evan.
There’s something special about a piece becoming part of a moment like that — we’re really glad it brought that kind of joy.
— Starry Cradles
Nice Shop
I received the Silver Amethyst Earrings ordered on time and nicely wrapped. Nice piece and priced reasonable too! Gave them to my GF early Christmas and she loves them. So did I.
Thank you Starry Cradles and Lillian!
11 décembre 2025
Réponse de Starry Cradles
Thank you, Jimmy.
We’re glad they arrived as they should — and even more that they were well received.
And we’ll pass your note along to Lillian as well.
— Starry Cradles
Réponse de Starry Cradles
Thank you, Nathan.
We’re glad everything arrived as expected — and that you’re enjoying the earrings.
— Starry Cradles
Ring has not arrived
I purchased the Libra ring on 8/5/25 but still have not received it. Customer service was helpful and explained the moonstone had not been shipped from Brazil yet. They even gave me another ring as a gift but I am disappointed I still don’t have the ring I ordered.
5 août 2025
Réponse de Starry Cradles
Thank you for your patience, Stacey — and for explaining this so clearly.
You’re absolutely right to feel disappointed. Even with the situation around the moonstone sourcing, the ring should not have taken this long to reach you.
We’re glad our team could support you along the way, but that doesn’t replace receiving what you originally chose.
If this hasn’t already been fully resolved, please reach out to us again with your order details. We’ll review it personally and make sure this is brought to a proper close for you.
— Starry Cradles
Absolutely wounderful
Absolutely wounderful! Great quality jewelry with excellent customer service and quick delivery.
13 septembre 2025
Réponse de Starry Cradles
Thank you, Emily.
We’re really glad everything — from the piece to the experience — felt just right.
That’s exactly what we hope to create.
— Starry Cradles
I like the earrings but i was double…
I like the earrings but i was double billed with the 10% discount on the second charge. when i told them i was double billed, they credited back the discounted charge and left the other one. so i lost the discount that i was supposed to get.
10 septembre 2025
Réponse de Starry Cradles
Thank you for pointing this out, Tom.
You’re right — the discount should have been applied correctly without you needing to follow up. We understand how frustrating that feels.
If this hasn’t already been fully corrected, please reach out to us directly. We’ll review the order and make sure the pricing reflects what you were originally offered.
We appreciate you bringing this to our attention.
— Starry Cradles
Excellent customer care and price
16 septembre 2025
Réponse de Starry Cradles
Thank you, Edmundo.
We’re really glad both the piece and the experience felt right to you.
— Starry Cradles
Poor Workmanship
My original order was missing an item, then I was sent the wrong item, and had to wait almost 3 months for the right one to arrive. 2 stars because customer service was very nice, and did eventually get it here. But the quality of the earrings are poor, and not worth their cost. I can bend the metal easily in all of them with my finger. I will keep them because they’re cute enough and not worth the hassle of sending back, but I won’t buy from them again.
3 juillet 2025
Réponse de Starry Cradles
Thank you for taking the time to share this, JJ.
What you described — from the initial order issues to the wait — is already far from the experience we want to create. And hearing that the final piece didn’t meet your expectations makes it even more important for us to address.
The materials should not feel easily bendable in normal wear, so this is something we would want to review properly.
If you’re open to it, please reach out to us directly. Even now, we’d like the chance to take a closer look and make this right for you.
— Starry Cradles
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