States Taxi Avis 

59
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Extremely responsive to questions. Found us where we were at and made it easy to navigate us through an area we weren’t familiar with. On-time and reliable.

L'entreprise a répondu

Noté 5 sur 5 étoiles

We called several days in advance to line up a taxi to meet us at our destination. They said they would arrive 15 minutes earlier than the scheduled time. We arrived 45 minutes early and called to l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent and clean vehicle. Excellent driver. Very personable. Good conversationalist. Friendly. Easy to deal with. Gives good advice. Goes the extra mile. Excellent listener. Lovely atmosphere and j... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Did not have a vehicle large enough for our party. We had to rely on the graciousness of a neighbor to take two of our passengers to the airport. Our instructions were clear and confirmed via text.

L'entreprise a répondu

À propos de l'entreprise

  1. Service de taxi
  2. Service de navette aéroport
  3. Prestataire de transport automobile privé
  4. Service de chauffeur particulier
  5. Service de transport

Écrit par l'entreprise

Prepaid Cab Company providing 24 hour taxi services in the USA. Need a Taxi Near Me Open Now? We have short wait times & provide reliable service consistently. Book online, send a text or give us a call. We are open now and available 24 hours. Need a ride and rideshare apps are not working or unreliable in your area? You’ve come to the right place. Book a taxi online or give us a call and we do the rest. We specialize in various taxi services incl. 24hr, long-haul, luxury and airport cabs. Safe & affordable taxi transport for when you need it most.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

59 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(59)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Too high of cost for service and late arrival

Too high of cost for the late arrival. My driver was great and don’t blame him but would use a different service company next time.

28 novembre 2022
Avis spontané
Logo de States Taxi

Réponse de States Taxi

Dear Sir, our records indicate that your ride was only 8 minutes (eight minutes) late, due to traffic conditions, thus we don't understand the unwarranted 1-star review. I can see here that we've already issued a $5 credit to your Taxi Profile for any inconvenience and you were notified thereof. Unless we are missing something, this review seems unreasonable, and we suggest removing it. In future, please schedule a ride in advance and your ride will be guaranteed to arrive on time, despite traffic. Thanks for your understanding and support,

Team at States Taxi LLC,
statestaxi.com
+1(407)-813-4675

Noté 5 sur 5 étoiles

We called several days in advance to…

We called several days in advance to line up a taxi to meet us at our destination. They said they would arrive 15 minutes earlier than the scheduled time. We arrived 45 minutes early and called to let them know that we had arrived and asked if they could come sooner. Within minutes, our driver arrived. Great service! Very reliable. Would recommend them to everyone. Definitely will use the service again.

22 novembre 2022
Avis spontané
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Réponse de States Taxi

Thanks so much for the 5 stars! It was a pleasure assisting you and we look forward to the next time. All the best and Travel Safely,

STATES TAXI
https://statestaxi.com
+1(888)-211-8883

Noté 5 sur 5 étoiles

States Taxi made our trip easy

States Taxi made our trip easy! We had a great driver. He was on time, courteous and helpful. Our car was as advertised, and very clean. We would use this service again!

12 novembre 2022
Avis spontané
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Réponse de States Taxi

Thanks so much for the 5 stars! It was a pleasure assisting you and we look forward to the next time. All the best and Travel Safely,

STATES TAXI
https://statestaxi.com
+1(888)-211-8883

Noté 5 sur 5 étoiles

Keith Brandt of Brandt Real Estate

Keith Brandt of Brandt Real Estate, a well-known and respected Realtor / Broker in the state of Michigan, highly recommends this company.

11 novembre 2022
Avis spontané
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Réponse de States Taxi

Dear Keith, it was a pleasure assisting you and thanks for the lovely review. Please save our details for whenever you need a Taxi again. All the best and Travel Safely,

STATES TAXI
https://statestaxi.com
+1(888)-211-8883

Noté 5 sur 5 étoiles

The driver was awesome

6 novembre 2022
Avis spontané
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Réponse de States Taxi

Dear Michael, it was a pleasure assisting you and thanks for the lovely review. Please save our details for whenever you need a Taxi again. All the best and Travel Safely,

STATES TAXI
https://statestaxi.com
+1(888)-211-8883

Noté 5 sur 5 étoiles

Great car service

Safe, polite, and on time driver. Clean cars and seamless booking and payment process.

9 novembre 2022
Avis spontané
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Réponse de States Taxi

Dear Justin, it was a pleasure assisting you and thanks for the lovely review. Please save our details for whenever you need a Taxi again. All the best and Travel Safely,

STATES TAXI
https://statestaxi.com
+1(888)-211-8883

Noté 5 sur 5 étoiles

Great service

They picked me up on time. Thanks.

14 octobre 2022
Avis spontané
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Réponse de States Taxi

Thanks so much for the 5 stars! It was a pleasure assisting you and we look forward to the next time. All the best and Travel Safely,

STATES TAXI
https://statestaxi.com
+1(888)-211-8883

Noté 3 sur 5 étoiles

Request not followed

Did not have a vehicle large enough for our party. We had to rely on the graciousness of a neighbor to take two of our passengers to the airport. Our instructions were clear and confirmed via text.

8 octobre 2022
Avis spontané
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Réponse de States Taxi

Dear Mam, thanks for bringing your feedback to our attention. As discussed telephonically, you received what you paid for: a large 3-row SUV. You did inform us of your many luggage pieces and we are sorry that it could not fit. Our dispatcher immediately offered to send you an additional vehicle at no extra cost, to arrive within 10 minutes, but you declined the offer. We did issue a $10 credit to your taxi profile, which will not expire. Thanks again for your understanding and we hope to make things right with your next ride.

Team at States Taxi LLC
statestaxi.com
+1(407)-813-4675

Noté 1 sur 5 étoiles

Incredibly frustrating experience. Car seat request.

I did not have a good experience. I reached out a few days ahead of my planned arrival to secure a car with car seat as I was traveling with my infant. I was quoted an amount and told to call when I arrive. I called upon my arrival where my flight got in 20m earlier which was great. I was told the car would arrive in 28m and sent the link to pay to confirm. The amount was far more expensive than what I was quoted a few days earlier. Every few minutes the arrival time delayed more and more. With an infant you can imagine how frustrating this became. Our ride came TWO hours later. There are limited options for a ride with car seat so I could not look elsewhere. Come to find out. Your company called an Uber. Had them go to your home to pick up the car seat THEN pick me up. This was incredibly frustrating experience and I am looking for a refund I hope to resolve for this inconvenience.

23 septembre 2022
Avis spontané
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Réponse de States Taxi

We've reviewed the phone calls and other logs with this client and this review is completely inaccurate and unwarranted. Correct, Erin called our company days ahead of her arrival and enquired regarding a Taxi with a Child Car Seat for her baby. She was given the exact cost and told that it is advisable to make a booking beforehand. But no, Erin decided to arrive at the airport unplanned with a crying baby in her arms, and then called us in a pickle. As Erin has indicated, Car Seat rides are extremely limited in the area she booked and we were the only provider who could assist her, especially considering her poor planning. Erin's ride was dispatched immediately upon her payment and she received a quality vehicle and quality driver. Erin had to wait for the driver to arrive - which took 10 minutes longer than what was expected. If only Erin had booked her ride in advance, our company would have monitored her flight and ensured her driver was waiting for them at the airport. Erin is hoping for a refund for a seamless experience that was provided according to expectations.

Drivers are sometimes limited in certain areas, and as per our Terms of Service, we may use third parties to avoid delayed pickups.

Erin received perfect service and then complained.

Don't be an Erin.

Noté 5 sur 5 étoiles

Came much quicker than 13 minutes

Came much quicker than 13 minutes.
We had a bad experience with the rental car pickup location. Had to call taxi to get us to off site pickup. Camilo was friendly and found us on the other side of the airport area 😊

8 octobre 2022
Avis spontané
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Réponse de States Taxi

Thanks so much for the 5 stars! It was a pleasure assisting you and we look forward to the next time. All the best and Travel Safely,

STATES TAXI
https://statestaxi.com
+1(888)-211-8883

Noté 5 sur 5 étoiles

Highly recommended

Very pleased with my States Taxi experience. Booking was easy and the driver arrived on time despite the very early morning pick up. Will use their services again!

7 octobre 2022
Avis spontané
Logo de States Taxi

Réponse de States Taxi

Dear Matthew, it was a pleasure assisting you and thanks for the lovely review. Please save our details for whenever you need a Taxi again. All the best and Travel Safely,

STATES TAXI
https://statestaxi.com
+1(888)-211-8883

Noté 5 sur 5 étoiles

Wonderful driver and ride

Driver was very friendly and a great driver. We enjoyed speaking with him during the ride. Very nice man. We will call state whenever we need a cab

30 septembre 2022
Avis spontané
Logo de States Taxi

Réponse de States Taxi

Dear Laura, it was a pleasure assisting you and thanks for the lovely review. Please save our details for whenever you need a Taxi again. All the best and Travel Safely,

STATES TAXI
https://statestaxi.com
+1(888)-211-8883

Noté 5 sur 5 étoiles

Amazing service

Amazing service! So fast and on time! We love them!!

25 août 2022
Avis spontané
Logo de States Taxi

Réponse de States Taxi

Thanks so much for the 5 stars! It was a pleasure assisting you and we look forward to the next time. All the best and Travel Safely,

STATES TAXI
https://statestaxi.com
+1(888)-211-8883

Noté 5 sur 5 étoiles

States Taxi delivers 3Cs

States Taxi has my 3Cs: clean, comfortable, convenient.
I use them often for medical appointments in Tampa.
Drivers are courteous and professional. I never have to wait long to get picked up. Saves me time and traffic frustration.

19 mai 2022
Avis spontané
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Réponse de States Taxi

Wow, thank you Ms. Conway! We pride ourselves in delivering a perfect experience and we're happy to see that it has met your strict expectations. Thanks for your continued support and we will always go the extra mile for you! Available day and night, let us know if you ever need our quick help.

All the best,
Team at States Taxi LLC
David P.

Noté 5 sur 5 étoiles

Excellent and clean vehicle

Excellent and clean vehicle. Excellent driver. Very personable. Good conversationalist. Friendly. Easy to deal with. Gives good advice. Goes the extra mile. Excellent listener. Lovely atmosphere and just the best place to be. So much fun to talk to all who work there. Worldly. 6 stars!

1 mars 2022
Avis spontané
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Réponse de States Taxi

Thank you for your glowing review! 🌟 We're delighted you had such a positive experience with our driver and vehicle. Providing a clean, friendly, and engaging service is what we strive for, and it’s wonderful to know we exceeded your expectations. Your 6-star rating truly means the world to us! 🚖✨ We can't wait to serve you again!

Noté 5 sur 5 étoiles

The driver was efficient and kind

The driver was efficient and kind. The person that answered the phone was warm and helpful. 11/10 will use again.

23 octobre 2021
Avis spontané
Logo de States Taxi

Réponse de States Taxi

Thanks so much for the 5 stars! It was a pleasure assisting you and we look forward to the next time. All the best and Travel Safely,

STATES TAXI
https://statestaxi.com
+1(888)-211-8883

Noté 5 sur 5 étoiles

These guys are great!!!

19 octobre 2021
Avis spontané
Logo de States Taxi

Réponse de States Taxi

Dear Lisa, it was a pleasure assisting you and thanks for the lovely review. Please save our details for whenever you need a Taxi again. All the best and Travel Safely,

STATES TAXI
https://statestaxi.com
+1(888)-211-8883

Noté 5 sur 5 étoiles

Great

I first time ride usher

17 juillet 2021
Avis spontané
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Réponse de States Taxi

Hi Carol, thank you for using our taxi and we are so happy that you enjoy using our service. Please keep us in mind for the future, we look forward to assisting. Best Regards, ~States Taxi

Noté 5 sur 5 étoiles

This is my regular ride company

This is my regular ride company. They always do right by me and accommodate my erratic schedule. I always get a pleasant driver and the cars are pretty nice in general. Often. Get sent a suv or something even nicer
All round a great and reliable bunch of people.

31 mai 2021
Avis spontané
Logo de States Taxi

Réponse de States Taxi

Hi Nicholas, thank you for using our taxi and we are so happy that you enjoyed using our service. Please keep us in mind for the future, we look forward to assisting. Best Regards, ~States Taxi

Noté 5 sur 5 étoiles

Such a great experience

Such a great experience! Walter, my driver, was wonderful!

22 avril 2021
Avis spontané
Logo de States Taxi

Réponse de States Taxi

Dear Kathleen, thank you for sharing your experience with others. We appreciate your business and we are glad that you're happy with the service. Best Regards and Stay Safe!

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