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Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered the expert was out of stock for a long time. Eventually got sent the advanced. It’s breaking after 2 weeks of use. Really disappointed.

Noté 5 sur 5 étoiles

Customer service was the best I've experienced. They replaced both of my orders for free after I annihilated them with my jaw like a G. 5/5 recommend them to anyone who wants to build a stronger jaw

Noté 5 sur 5 étoiles

When my order hadn't shipped, I emailed them and asked why. I immediately got a personal email explaining they were out of stock on the gum. I requested that they send the other items now PLUS I ne... Voir plus

Noté 4 sur 5 étoiles

You get what you buy, the trainers themself seems to be of great quality. The gum is somewhat inconsistent some is good and some not so much. Prices acceptable, products good quality, deliver... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasins d'appareils de fitness
  2. aussi dans
  3. Magasin de produits de beauté

Écrit par l'entreprise

A Sharper Jawline... Or Your Money Back. STEEL sells jawline training equipment for men and women.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

126 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,7

Tous les avis

(126)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Still haven’t received after 11 days

I still haven’t even received it 11 days after ordering. The tracking is all over the map… literally. You can’t do that in the Amazon era and expect to have a successful business….

14 février 2022
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Réponse de Steel

Hey Alexander,

Sorry to hear it hasn't arrived. Let's figure out where UPS has gone wrong.

Totally agree about the "Amazon era" - nice phrase haha. I'll be in touch
about a refund or new order with express shipping :)

– Matt

Noté 5 sur 5 étoiles

Very good

Excellent product and excellent service. How long will one pack of mastic gum last before I have to purchase another pack? Thanks

14 février 2022
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Réponse de Steel

Thank you for the 5 Star review!

A full pack usually last 2-3 weeks. Some people re-use the gum a few times (it doesn't lose it's hardness or taste), in that case, it will last about 1 month.

I'm happy to answer any more questions you have. Reach out to me at help@steeljawlinegum.com

Thanks again!

– Matt

Noté 5 sur 5 étoiles

The product is good and effective

The product is good and effective. Just please be careful with the softer pieces and take them out of your mouth immediately before it sticks to your teeth ;)

9 février 2022
Avis spontané
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Réponse de Steel

Thanks for your excellent review Atai!

Really good point you raise- some pieces are sticky and
should be discarded.

All the best

– Matt

Noté 1 sur 5 étoiles

Fake

I think the reviews on website are not real. There are way cheaper options.

8 février 2022
Avis spontané
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Réponse de Steel

Elena,

You are not a customer of Steel Jawline Gum. Why are you writing a negative review on the site?

My reviews are from Trustpilot... there is no way to fake Trustpilot reviews. All my reviews are 100% from my customers..

You seem to be a competitor that is trying to having a negative impact on my business.

As for the price. You are correct, there are cheaper options. My mastic gum is hand picked from Chios. It is the highest quality, arrives quickly and comes in a convenient container.

My customers do not complain about the price. If they aren't 100% satisfied... they get 100% of their money back.

I have reported your review because you have had no dealing with the company. You are simply trying to tarnish it's reputation.

Noté 1 sur 5 étoiles

Deeply disappointed

This whole thing is a big lie, a scam.
The YouTube channel "Matt Phelps", the entire website "steeljawlinegum.com"; everything he tells us about his own experience and so called customer reviews. The before and after pics are probably faked, this is why they were removed from reddit.

The proof was not even hard to find. Matt Phelps himselfs boasts how much money he made out of the dumb people buying "his" product.
If I may quote: "I don't care about smart. I want to be rich. [...] All this is just a rationalisation for my lame product: Steel Jawline Gum. Lame, but people love it, and pay for it. I was embarrassed to sell it in the beginning."

(source: indie hackers)
He will delete it, but you can contact me for screenshots, in case you are interested.

There is nothing more to say, I guess.

And to you, Matt: You may have earned some money through your stupid product and many people believed you, congrats. And for sure, this is how capitalism works, but shamelessly lying to people for some bucks.. Just remember that everything comes back to you.

Best wishes to Bromma from Germany :)

Edit: I do not recommend any other products and I am surely not your competitor. If it was a fake profile, why was it deleted the same second I wrote my review? And you call me a scam, I‘m at a loss really.

8 février 2022
Avis spontané
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Réponse de Steel

Matthias, you are not a customer of Steel and none of what you have said is true. You must be one of my competitors :/

I have no idea what quote you are talking about from "indiehackers". You or someone else must have created some fake profile of me to pull me down.

What exactly is fake about my product? What is fake about my YouTube channel? How is it a scam?

There are plenty of reviews, customers, before and after photos showing that my product works.

What exactly are you "deeply disappointed" about?

You are the scam. You have come here to spread lies.

– Matt

Noté 5 sur 5 étoiles

No issues

No issues, the packaging is a bit weird but that’s abt it

7 février 2022
Avis spontané
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Réponse de Steel

Big thanks for the 5 star review Jake!

All the best with the gum!

– Matt

Noté 5 sur 5 étoiles

I never received it...

I never received it...but Matt responded very promptly and I am using the product daily. It's a little pricey but worth it. I am changing my review as it was USPS that was the problem, and the way it was handled by Matt is more than I could ask for.
Thank you Matt.

Please send again along with the tracking number for UPS. Thank you.

6 février 2022
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Réponse de Steel

Mark,

Ugh! Sorry about the confusion! UPS said they had delivered it to
your doorstep so we assumed you had gotten it.

Would you like a refund or for me to send another package to
you?

Noté 5 sur 5 étoiles

Best quality

I’ve bought mastic gum several times, and this is the best quality of all the ones I’ve tried. Clearly effort was taken to find the right supplier. Good packaging, marketing, customer service. My shipment arrived quickly. Keep up the good work with your business endeavors Matt!

6 février 2022
Avis spontané
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Réponse de Steel

Logan,

Thanks a lot mate. I really appreciate you taking the time to leave such a glowing review :D

I'm glad you've had a great experience with the gum and the service. Best of luck with everything in the future.

– Matt

Noté 5 sur 5 étoiles

Best mastic gun in the game

Best mastic gun in the game. I've tried several types of this stuff, Steel stands above and beyond - big, hard pieces of high-quality mastic gum in each can, and cans don't vary much - every one I've received so far has been great. Plus... the stuff works! It gives you jaw a serious workout and one piece lasts a long time. A++ gum for jaw strengthening.

31 janvier 2022
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Réponse de Steel

Amazing review Tyler! Thank you so much for taking the time to explain your experience- it really helps me out, and I really appreciate it!

All the best!

Noté 5 sur 5 étoiles

Very freakin happy. Will last me most of the year

Bought the combo pack of 3, enough to last me at least a few months of good use. Just an FYI if it's your first time trying mastic gum like me, the taste will be a bit of a shock. I couldn't have it in my mouth for more than 20 minutes, but the second use I was prepared for it and it became more than tolerable, and I'm a guy that's not easily sold on an unflavorful taste. Now I can chew away all day no problem. It has an earthy taste, very vaguely like pine, but it's subtle and actually quite nice. [That's a comment about mastic gum in general, not this branding specifically]

Rinse each piece under cool water before using to remove salty taste, let it rest in your mouth for a minute or two to soften it up. Chomping on it immediately will break it into crystallized pieces all over your mouth. Just a few tips.

Overall I love the packaging and the case that stores the gum. There's a little separate storage pocket at the top of the case where you can conveniently store your used gum for further use so you don't have to throw them out after. Really nice!

Overall I'm extremely happy. I could have paid a *tad* less buying mastic from somewhere else probably, but I had to support the man who provided me with the information and resources I needed to develop my facial structure. Thanks again

30 janvier 2022
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Réponse de Steel

This is the best and most extensive review I've every gotten- thank you so much Austin!

Great tips you shared as well. I really appreciate your support and I'm really glad you're liking the gum.

Thank mate :) Have a great day!

– Matt

Noté 5 sur 5 étoiles

Awesome costumer service

Awesome costumer service, fast response time and they actually help you out and answer your questions.

26 janvier 2022
Avis spontané
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Réponse de Steel

Thanks for the 5 star review Viktor :)

Glad you're happy with the customer service so far!

– Matt

Noté 5 sur 5 étoiles

Great

The costumer service is the best. Quick and straight to the point. Thank you.

22 janvier 2022
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Réponse de Steel

Thank you for the review Tiago! I really appreciate it :)

- Matt

Noté 5 sur 5 étoiles

Master Of Mastic

Best gum for this purpose I've had to date. This stuff is top-notch mastic gum and it really does work to help strengthen your jaw if you chew it consistently. Some people like super-flavored gum and such, I actually like it's very basic (borderline tasteless) flavor. It's very easy to pop it in and chew for awhile at, well, really any time. Stock up!

20 janvier 2022
Avis spontané
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Réponse de Steel

I'm glad it's working for you!

Lots of guys comment that something about its taste makes it easier to chew for longer. I've definitely noticed that for myself. And being able to chew longer or more consistently means more jawline gains.

I really appreciate the 5-star review.

– Matt

Noté 5 sur 5 étoiles

The taste takes a bit getting used to

The taste takes a bit getting used to. But I like it.

7 janvier 2022
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Réponse de Steel

I totally agree. It can taste a bit weird the first time. It's pretty different to the usual mint flavored gum. But I really started to like the taste and think that's it's a nice, refreshing flavour.

Thanks for the 5 star review Peter!

– Matt

Noté 4 sur 5 étoiles

I’m having an easier time with tmd…

I’m having an easier time with tmd since I started chewing mastic, even breathing as improved tremendously. I recommend this stuff to anybody looking to strengthen their mandible.

27 décembre 2021
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Réponse de Steel

Big thanks for the review and sharing your story Jerome!

Wishing you all the best in the new year :)

– Matt

Noté 1 sur 5 étoiles

Not a great experience

The gum gets so sticky and it's not "strong" at all

23 décembre 2021
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Réponse de Steel

Hey Fabio, it sounds like you were unfortunate enough to get some bad pieces.

Mastic is 100% natural so once in a while a piece is sticky and not very hard.

I will refund you 100%, but please, try another piece! Other pieces in your pack will be 10x harder than regular as promised- and not sticky!

– Matt

Noté 5 sur 5 étoiles

Amazing product + customer service

In a nutshell: product is exactly as promised, plus the customer service is as great as it gets. Matt answers every question and even left a handwritten note with my order. Small gesture, but it shows that he genuinely cares.

21 décembre 2021
Avis spontané
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Réponse de Steel

I'm only just seeing this review now... thanks a bunch David!

Wishing you the best in the New Year (can you still say that 2 weeks after New Years Eve? haha)

– Matt

Noté 5 sur 5 étoiles

MUST-BUY

Have seen great results - and im healthier than ever because of this product!

21 décembre 2021
Avis spontané
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Réponse de Steel

Really glad you're happy with the product!

– Matt

Noté 1 sur 5 étoiles
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Réponse de Steel

Hey Anthony, it sounds like you were unfortunate enough to get a bad (awful) piece.

Mastic is 100% natural so once in a while a piece is sticky and not very hard.

I will refund you 100%, but please, try another piece!

– Matt

Noté 1 sur 5 étoiles

This is some kind of scam

This is some kind of scam. The gum isn’t gum. More like super glue. I can’t get it off my teeth or my fingers and it seems this must be a scam or some scheme. I really need my money back this wasn’t cheap and now I have to spend the day picking this glue out of my teeth !

14 décembre 2021
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Réponse de Steel

Hey Aaron, it sounds like you were unfortunate enough to get a bad (awful) piece.

Mastic is 100% natural so once in a while a piece is sticky and not very hard.

I will refund you 100%, but please, try another piece!

– Matt

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