Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

3,0

Moyen

TrustScore 3 sur 5

16 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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3,0

Tous les avis

(16)

5 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Very disapointed

Fast response and delivery however Very bad quality and overly complicated kit set garden shed. Instructions are hard to read and not ordered well. Beams the wrong length and waterproofing design is inadequate. (Plastic washers rather than rubber or neoprene) The reviews on their website are obviously fake or selected. Wish I had read the reviews here before purchasing. Now I will need to either get a refund or alter the parts to make them work.

14 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent firm to deal with.

I arranged to buy a shed and they held it till I was able to secure the foundation for it. They answered all my questions and am now a happy owner of my garden shed. My handymen were impressed with the quality of the shed, and my friends are too.

20 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Missing piece.

I ordered a workbench for my husband. There was a missing part, one of the nine boxes. When I looked into it, they said there was nothing they could do; when they scan a box, it automatically confirms the whole package. I asked to see the video surveillance of each package going on the delivery truck. They said there was nothing they could do, and they were happy to leave me without the piece. Therefore, I wouldn't recommend buying their products.

26 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

We purchased a greenhouse with polycarbonate panels

DO NOT TRUST THESE THEIVES We purchased a greenhouse with polycarbonate panels about 2 and half years ago.
While instructions were a bit vague, we managed to get it built and has stool strong for the entire period and has been a great edition to our garden.
UNFORTUNATELY the panels have now deteriorated to the point that we're are finding holes and cracks all over.
It's still in the warranty period for the panels ,and company has offered to replace all panels.
However ,I dont see value in buying a product that WILL need to be rebuilt every 2 or so years ....
If a product is not fit for purpose, ie; not withstand our climate ,then I dont see value in that over the long term.
UPDATE ,THESE THEIVES HAVE REPLACED ALL PANELS EXCEPT FOR 2 AND THEY LOOK LIKE OFFCUTS ,WHICH ARE GOING TO BE NEXT TO IMPOSSIBLE TO FIT ,UNEVEN CUTS AND SHAPES ALL ROUND !!
DO NOT TRUST THIS COMPANY !!

8 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Not one of the best

Not one of the best, use ur own suntuff screws to keep it water tight. Screws, instructions are very poor. They leak like hell, spent approximately 1500NZD on my both large sheds. Flashings etc is very very poor.
This is my first and last buy.

11 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely love my veggie boxes

Absolutely love my veggie boxes, what a lovely surprise to find some plastic garden labels and a pair of gloves, top of the notch for customer service and delivery, I am one very happy customer.

2 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

I bought a Cantilever sunbrella…

I bought a Cantilever sunbrella umbrella. I paid online and got a confirmation. Then l was told not instock. Then later that day they found the last one..however the product arrived with a different umbrella. A black sunbrella canopy in a different box. Not what l expected. Top of umbrella all scratched. The sewing on the canopy is terrible. They assumed l would assemble the cheaper umbrella with the black canopy one. Not explanation.
They have resisted any fully refunded return. I am very disappointed by emails saying they will help me. However still no resolve. Now getting advice on how to get this product returned at their cost and fully refunded.

3 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Don't buy these sheds

Don't buy these sheds. Ours has rusted out completely within 2 years. We complained but they said we lived too close to the sea for them to do anything. We are one km from a coastal inlet with no waves, as a lot of NZ!

2 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Zero instructions on assembly redid 3

Zero instructions on assembly redid 3. Times as you put a lot up before you realise you missed a step. Very flimsy , Ours has fully collapsed in the wind. If one panel pops out you have to half dismantle the wile house to get it back in. Waste of $10,000.

14 octobre 2023
Avis spontané
Noté 2 sur 5 étoiles

Not easy to assemble and no help from the company

Bought a small 1.72M X 1.3M shed for our garden and told it was simple to assemble. Not true. Asked a local handyman for help and he declined the job as he had done one of these previously and said "never again". Wish I had talked to him before buying the shed! Very unclear assembly instructions. You need a pop rivet gun - how many people have those in their toolbox? Had to use additional bolts and screws to ensure that it was solid and stable. No help or advice from the company in response to our queries. Took 2 of us 2 whole days to complete once we had borrowed the pop rivet gun and learnt how to use it.

19 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Dissatisfied

Dissatisfied
We bought a 3M X 6M greenhouse for $3,024 from Steelmates NZ. The instructions were poor and we had difficulty putting it together. We contacted professionals to do it for us and they quoted $3,058 to assemble it. Little assistance provided by business.

2 janvier 2023
Avis spontané
Noté 3 sur 5 étoiles

Don't believe the feedback onsite

Don't believe the feedback onsite. They only publish positive feedback.
I purchased one of the green houses. Price & delivery were good. Quality control, packaging and instructions were substandard.

7 juillet 2021
Avis spontané

L’expérience Trustpilot

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