Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The students find it more age-appropriate than other programs. (Upper elementary) It's highly rewarding and giving them 5 points towards the tresure box for every coin they win keeps them engaged and... Voir plus

Noté 5 sur 5 étoiles

I feel Steps Web is wonderful literacy based tool. Sometimes it is difficult to remind the students to engage with it unless Teachers include it in their plan. Also some parents don't want their chil... Voir plus

Noté 3 sur 5 étoiles

Great program and worth our while; however, it is a frustrating process to get an invoice. & it would be helpful if students could re-sit placement tests six monthly or have some sort of prom... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Stepsweb has really helped my son break words down into chunks of sound and improved his decoding ability. Great variety of activities to practice different skills. Engaging and not ‘babyish’ for olde... Voir plus

À propos de l'entreprise

  1. Programme d'alphabétisation
  2. Institution éducative
  3. Magasin de fournitures scolaires et matériel pédagogique pour enseignants

Écrit par l'entreprise

StepsWeb is a unique, student-centred solution that adapts to each learner and follows a structured, cumulative literacy progression. StepsWeb is particularly effective as a whole-class resource, particularly for individuals with dyslexia and other learning challenges. StepsWeb enables every teacher to effectively monitor students, generate comprehensive reports, and tailor the program to each individual’s literacy needs quickly and efficiently. Often referred to as the specialist tool built for non-specialists, StepsWeb equips teachers with the tools required to enable every student to succeed without overwhelming amounts of paperwork.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

154 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Very useful resource

The content of the website is great. We find the way it is set up with forced progression really helpful (all our students are at different learning levels and yeas). The login and set up is quick and smooth. Would maybe be nice to have a slightly more modern look to the platform? But that's minor.
Students at our high school just find it a bit 'kiddy'.
However, they are still needing that low level literacy support, so they need the junior levels...

12 septembre 2024
Noté 5 sur 5 étoiles

Great all-round experience!

The order was placed and the relevant emails of confirmation were received promptly. Delivery was prompt and the items were well-packaged. No issues. It's a simple straight forward process.

26 août 2024
Noté 5 sur 5 étoiles

Great Kiwi Company

The website is easily navigated by students
Any queries I have as administrator are immediately dealt with by a real person
It is a kiwi company
PLUS students learn and get a feeling of success from it

8 août 2024
Noté 4 sur 5 étoiles

Ease of Use

Very easy to purchase more licences.

6 août 2024
Logo de StepsWeb

Réponse de StepsWeb

Thanks for your review. We strive to make StepsWeb easy to use so it saves time for teachers and administrators.
We are happy to help with anything else.

Noté 5 sur 5 étoiles

Quality support.

Wonderful help desk. Smooths out any issues with clear guidelines and pleasant manner. Top marks. Programme excellent too!!

5 août 2024
Noté 5 sur 5 étoiles

A fantastic programme for young…

A fantastic programme for young learners, very engaging.
The students love the step man colouring comp. This beings out their creative side.
The team at steps web are super helpful and a pleasure to chat with.

25 juillet 2024
Noté 3 sur 5 étoiles

Support

The support received for an issue I had wasn't enough. I am time poor and need a reader friendly quick fix to issues. Providing a variety of ways to solve a problem perhaps using visuals, Zoom meets or video links would be helpful. My issue hasn't been resolved.

19 juillet 2024
Logo de StepsWeb

Réponse de StepsWeb

Hi Davene

We are surprised to learn that you don't think you have received enough customer support. I can see we have sent you several emails, offered email and phone support, and updated your StepsWeb account after it was renewed.

The onboarding emails sent to you contain links to our Support Site and YouTube channel where you can find all the information you need to use StepsWeb including bite-sized how-to videos.

You are welcome to get in touch with us at any time so we can resolve any outstanding issues with your StepsWeb licence.

Noté 1 sur 5 étoiles

Harms Hands

Some of the words sound similar and it just isn't well executed. The way you input in some activities is brutal for trackpad users and not fun for anyone. Some people (me included) think the pronounciations are awful too.

2 août 2024
Avis spontané
Logo de StepsWeb

Réponse de StepsWeb

Thank you for your feedback. We're sorry to hear about the difficulties you've encountered.

To help with similar sounds, we recommend using headphones, as they can make distinguishing words easier. Additionally, clicking to hear the sentence can be helpful if you're unsure about a word.

We understand that using a trackpad can be challenging and slower. If possible, we suggest using a mouse or a touch device for a better experience.

If you could let us know which words you think are pronounced incorrectly, we'll definitely review them. Your input is valuable to us, and we're committed to making improvements.

Thank you for helping us enhance our service.

Noté 5 sur 5 étoiles

Easy to use as application

Easy to use as application

29 juin 2024
Logo de StepsWeb

Réponse de StepsWeb

Thanks, Sandra. Your feedback means a lot to us! If you ever need a hand with anything, please feel free to reach out.

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