Stitch & Story Avis 

221
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Over priced and terrible quality. Terrible packaging and item arrived crushed and damaged. Yarn shreds when using it. Terrible terrible item. Beyond sad as years ago this brand was amazing and excelle... Voir plus

Noté 5 sur 5 étoiles

I have been using stitch & story wool for about 5 years now, the chunky wools are such gorgeous colours & knit up beautifully. Also the little merino wool is just adorable, my favourite jumper is in... Voir plus

Noté 5 sur 5 étoiles

I learnt how to knit using the beautiful Stitch and Story knitting kits during lockdown and it's been such a meaningful activity to take my mind off work, kids and other things. I was really sad t... Voir plus

Noté 5 sur 5 étoiles

I have always loved S&S knitting kits. They have precise, no jargon patterns which are easy to follow even for a novice. The yarns are delightful , really tactile and soft and the pattern designs... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Artisanat d'art
  2. Magasin de matériel artistique
  3. Boutique de loisirs créatifs
  4. Boutique de cadeaux
  5. Magasin de tricot
  6. Magasin de laine

Écrit par l'entreprise

Stitch & Story is now owned by CWT Ventures ltd. Stitch & Story is all about ‘crafting made simple’ that extends beyond the traditional crafters. Aimed at giving novice crafters a stress-free experience in learning to knit or crochet, our all-in-one kits contain everything you need to get started and learn the basic techniques. We want every craft project to be meaningful, whether it’s for gifting or for yourself. The richness of stories created with every stitch builds a personal story. There is a wonderful sense of accomplishment in an item that carries the imprint of its creator, quirks and all.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

221 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(221)

10 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Daydreamer yarn

Really love the daydreamer yarn, so pleasant to crochet with. Customer service is great too. I hadn't opened my delivery for over a month because it arrived the day my daughter was born! I emailed about an error with my order thinking I might be out of luck as I'd left it so long but the replacement was with me the next day. Absolutely superb, customer for life.

29 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Fabulous company

Excellent yarn in beautiful colours and materials. Excellent customer service. I have bought yarn on more than one occasion and made a jumper and a blanket so far. It knits up beautifully. Definitely worth the five stars.

19 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

I have been using stitch & story wool…

I have been using stitch & story wool for about 5 years now, the chunky wools are such gorgeous colours & knit up beautifully. Also the little merino wool is just adorable, my favourite jumper is in this in a winter white & I made fingerless gloves & a cowl in it too. Warm yet lightweight, perfect all year round. 🥰
I wouldn’t hesitate to recommend these yarns & when they are in offer? Well what a bargain who can resist 😘

18 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Lovely Yarn, Friendly Staff

I love Stitch and Story. The yarn is lovely, the customer service team are friendly and helpful and the deliveries are always timely. The only minor drawback is the yarn can be costly, so it’s worth keeping an eye out for sales!

10 mai 2024
Avis spontané
Logo de Stitch & Story

Réponse de Stitch & Story

Hi Anna,
Thank you so much for your review. Could you please get in touch with hello@stitchandstory.com so we can have your email details? Cynthia x

Noté 5 sur 5 étoiles

Big fan, have my eye on some of their other patterns!

I've ordered a couple of kits - they come with lovely soft wool in great colours, and instructions that are really straightforward, no nonsense like you'd get on a website. I think they offer more support with stitches on their website as well if you're really struggling.

11 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Stitch & Story are the reason I knit! <3

I have been shopping with Stitch & Story for years - in fact, one of their starter kits is what started me on my knitting journey. They offer easy to follow instructions and really high quality yarn. On the few occasions that I have interacted with their customer service, they were super friendly and quick to help - could not recommend more!

11 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Love their kits

Love their kits. Gorgeous wool, clear instructions and extra help if you need it. Love stitch & story, the range they do, I can always find something to buy 🙂 xx

4 avril 2024
Avis spontané
Logo de Stitch & Story

Réponse de Stitch & Story

Hi Gillian,
Thank you so much for your review. Could you please get in touch with hello@stitchandstory.com so we can have your email details? Cynthia x

Noté 4 sur 5 étoiles

I love Stitch and Story's knitting kits.

I'm so glad Stitch and Story are back in business! I love their knitting kits! They look so lovely when they arrive and you are just excited and delighted to start using them. I find them easy to use for a relative beginner (I've made a cushion and some gloves). And I was really satisfied with the end product. I'm looking forward to my next kit already!

6 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Learn to craft

I learnt how to knit using the beautiful Stitch and Story knitting kits during lockdown and it's been such a meaningful activity to take my mind off work, kids and other things. I was really sad to see them close and to see the brand reopen and come back with the same quality of products has been such good news.

If you are thinking about knitting or craft, I would definitely recommend trying one of their beginners kits. They're easy, simple and structured to help.

I'm loving the new additions to the baby kits too.

1 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Completely endorse Stitch & Story

I've used Stitch & Story for several years, in the UK and now in Australia. I'm very pleased that they deliver here as well, as I fell in love with their products in London. The quality of the wool is excellent, a great range of colours and types. I find the patterns easy to follow, and appreciate the sales and the excellence in terms of ordering and delivery. Heartily reccomend.

11 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Kali Bunny Kit

My delivery arrived very quickly and well packaged, high quality cotton yarn, excellent pattern printed in color, very easy to follow. Brilliant fun to crochet Kali! A fantastic service and brilliant crochet kit.

29 avril 2024
Noté 1 sur 5 étoiles

I have not received my yarn

I have not received my yarn - 12 days since purchase and NOTHING. Pretty soon I will contact my credit card company.

2 avril 2024
Logo de Stitch & Story

Réponse de Stitch & Story

Hi there. It seems there's been a postage issue with the parcel leaving the UK on the 3rd of April, and it's not been scanned since. Please could you email us at hello@stitchandstory.com and we can look into the matter for you? Thank you.

Noté 5 sur 5 étoiles

Great customer service!

The website is well laid out with plenty of information and the order process was very smooth.
The items were all in good, well packaged condition.
When I made contact with the customer service department the response was both swift and helpful.

29 janvier 2024
Noté 5 sur 5 étoiles

I’m so glad S&S are back

I’m so glad S&S are back! Beautiful yarns, a dream to knit with, and delivery was super fast! And such lovely and friendly customer service, totally flawless order from start to finish, welcome back! :)

25 janvier 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus