Stitched Avis 

I have been a customer of Stitched for several years and have invested in a number of their beautiful silk curtains. On several occasions I wanted bespoke designs made to my own specification, and the results have always exceeded my expectations.
A special mention must go to Hannah, who provided outstanding support throughout the design process. She was incredibly helpful, listened carefully to what I wanted, and guided me through the options available. The finished curtains were simply stunning and perfectly captured my vision.
Communication was excellent from start to finish. I received regular updates on the progress of my order, and every delivery arrived within the estimated timeframe.
I would have no hesitation in recommending Hannah and the entire team at Stitched. Their craftsmanship, customer service, and attention to detail are second to none.

Two years after a purchase of blinds for our house, we are still receiving helpful, quick and excellent service from the Stitched team - thank you - brilliant product & service!

Good quality blinds, helpful service for measuring and fitting, regular progress updates received. Highly recommend!

Stitched offer a completely bespoke personalised service. You get a preliminary visit or visits when samples are considered and measurements taken, none of the usual agonising over an anonymous web page that you have to click through with, at best, an AI conversation with a bot. You don't have to wait long for your item to be made up and fitted which is done quickly, conveniently and cleanly.

From ordering to delivery, every step of the process was handled professionally and efficiently. The curtains are beautifully crafted, excellent quality, and have exceeded our expectations. We’re absolutely delighted with them and would highly recommend them to anyone.

Fantastic service from start to finish. The team were incredibly supportive and helped us navigate the uncertainty of buying curtains for the first time. Having them measure everything properly gave us real peace of mind, and the installers were professional, friendly, and did a brilliant job.

The finished curtains look stunning and have completely transformed the house. It’s amazing what a difference the right curtains can make. Highly recommended!

I have ordered five different window dressings from Stitched and I continue to be incredibly pleased with the fabric quality and the customer service in particular. I live in Idaho, USA and Stitched has always made sure I receive my order safely though it crosses an ocean and continent! They have made all my curtain exactly to order and my curtains are such high quality compared to what you can order from other online sites.

Stitched were so helpful in planning our order, I feel that we got personalised service and communication was excellent throughout the process. The blind itself is well made and looks beautiful - would definitely recommend

Second project that we did with Stitched. Supper happy with their services. Highly recommended!

I had a great experience from start to finish. They provided fabric swatches to begin with, which made it easier to choose the right option. Communication was excellent throughout; I received timely updates at every stage, so I always knew what was happening. The service was organised and professional, and everything was delivered as promised.

They are great in communication and materials are excellent.

We had a great experience with Stitched. They installed curtains and blinds throughout our house. The communication was easy and the finished product and installation is of a very high standard. Would definitely use again.

I've used Stitched three times over the past few years, and always been very happy with the service and with the quality of the curtains. For the most recent order we used their installation service for the first time and are really pleased with how this went. Love our new curtains and blinds!

I recently purchased some new curtains from Stitched and it was a great experience. So easy to measure at home, loads of samples and then ordering online made it all hassle free. Great communication from Hannah throughout to keep me updated on progress and I’m delighted with the finished curtains.

my second purchase, again very impressed with the quality and expedited delivery

Great communication pre-installation and very professional, helpful and friendly staff at the time of the installation. Would highly recommend.

After searching & mulling things over for months we eventually ordered from this tried & trusted company as we knew we would receive exactly what we had envisaged.
We have used Stitched before & although it was more costly, the finished product was more than worth it. The communication was second to none. We had quite a few questions, as the fit was slightly more awkward than a traditional window, but Hannah responded swiftly & with all the info we needed to make this an easy experience.
The curtains are now hung & are perfect .. worth every penny. The fabric is beautiful & in a gorgeous coral colour we couldn't find anywhere else.
We will certainly be using Stitched in the future when we require them.
We also loved that this is a small, UK based company. Thank you Stitched.

A very responsive and helpful team ! Lovely materials and very well made curtains and blinds - I definitely recommend.

Wonder curtains from Stitched. Hannah was super helpful when it came to delivery. On the week of delivery I was due to be in Brazil for work. Hannah was happy to hold my delivery until I returned. The day after my return I contacted Stitched to let them know I was back and 2 days later my curtains arrived. Great service

I hired Stitched to measure, make, and install curtains throughout my flat. What should have been straight forward turned into a six-month nightmare of poor workmanship, repeated mistakes, and empty promises.

From the very first installation, things went wrong. I trusted the three installers to do a professional job, but when I returned, I was shocked by what I found: a roller blind installed crooked and completely non-functional, a Roman blind made too wide for the window causing it to jam, net curtains covered in visible black marks, curtain rails installed with mismatched screws that damaged both the rails and the surrounding ceiling and walls, one curtain several inches longer than its pair, and curtains that didn’t glide properly, some couldn’t be drawn at all.

It was either incompetence or a complete disregard for quality. Worse still, the team didn’t seem to notice or care, leaving it to me to inspect their work and chase up the problems.

Over the next six months, Stitched returned to my property multiple times. Each visit wasted more of my time as I had to re-check their work, photograph issues, and follow up via email.

Just the net curtains alone required four separate visits, the second set arrived stained with blue dye, the third set had mismatched lengths, again, several inches apart. Clearly, no basic quality checks were being done at the factory, resulting in repeated errors and wasted time for both them and me.

Eventually, they sent a seamstress to fix the curtain lengths. She had only been with the company a short time, which raised further concerns.

Throughout this experience, communication from Stitched was full of corporate jargon and empty platitudes. When I met the CEO at my property to discuss the issues, she quoted their T&Cs, which conveniently absolve them from committing to any timeline. Emails were met with phrases like, “We are committed to satisfying our clients,” referring to their mistakes as “functional concerns,” “The timeline could have been significantly shorter,” “We’re confident you’ll be pleased with the result,” and a reminder that I should understand the nature of a bespoke product versus something off-the-shelf.

But actions speak louder than words. My request for a partial refund was denied, with the excuse that they couldn’t sell the curtains below market price and had already given me a discount at the start. What they failed to acknowledge is the significant amount of my time that was wasted throughout this process — time spent inspecting their poor workmanship, documenting issues, coordinating repeated visits, and chasing responses. My time has value, and their repeated failures cost me far more than just inconvenience. My response, your service is below market, your product is below market, and your attitude is below market. So yes, I should expect to pay below market.

I am absolutely and completely dissatisfied with the product, the service, and the arrogance shown throughout.