Stoneberry Avis 

I ordered the items on December 29th 2018 and Called about 4 times to confirm there was no issue and that I could expect my order to be sent out. I was told all 4 times that everything was good I could expect my items withing 2weeks besides what maybe on back order ... I went to view status this morning and with out contact or forwarding they cancelled my order on the 1/7/2019. I contacted them and was only told I need to speak to this dept then transferred to another and another only to be hung up on after 80mins of holding. I need some answers so i know this is a legit company.

How can I speak to a supervisor? I waited 34 minutes for a Customer service rep to pick up my call

I have bought a few things from here, normally have no problem but I have been trying for 2 weeks to get a problem resolved with a tv/dvd player and they aren't any help at all. I've been put on hold for up to 26 minutes waiting for a resolution only to get hung up on. I am done with these people..and the customer service supervisor wasn't very pleasant.

I had a perfect account, I live in Florida, and in a Mfg home and it was lost in Irma, then laid off from my job as a direct reflection from the hurricane.

I caught my account up, paid accordingly and then paid it off.

I notified them as such. I recently wanted to purchase some kitchen items and they wanted 100 percent up front!

I have been back to work and the purchase was only 200.00 dollars!

They said because I was out of work, even though it was a hurricane, they couldn't grant me credit.

These people OVERCHARGE terribly, and then insult you...and I stayed in contact.

I wouldn't reccomend them to ANYONE!

Ran a $17 check for $77 .. was written in words for $17 even if it looked like $77 which it didnt. This is unlawful. Then they got rude WITH ME!

Stoneberry berry added someone to my account with out authorization after being with them almost a hour and a half on the phone and they told me they would rectify it they didn’t so now I have a late payment and they put my payment is someone else’s account

for a person that makes over 60,000 a year this company wont approve without a downpayment but I know plenty of people with no job and bad credit that got approved bring your business eleswhere

Horrible customer service
Currently getting the run around on changing my shipping addresz. Call to make them aware before the received the deposit which i had to put in the mail! Said i had to wait until they received the deposit called back they said that dept close now the very next day after being on hold for 30 for orders dept another 15 to be transfereed to customer service dept. For them to transfer me to supervisor.. i ve been on hold for another 30...smh..

I have ordered from Stoneberry for quite a few years and have found them to be an excellent company. I love the credit opportunities and fast shipping.

I have been with Stoneberry for a couple of years now, and I have been pleased with some of the quality of the merchandise I have received. The major concern I have, is the price mark up of the items purchased and the cost of their shipping and delivery. Other on line sellers will sell the item for up to $50 to $75 cheaper with free delivery if you order over a certain amount. The only thing I suppose that is favorable to Stoneberry, is that you can make monthly payments (paying the high interest) while other sites you have to pay straight out.

I suppose that is what convenience is all about. Pay higher prices and interest and shipping.

Stoneberry is very unprofessional to their customers along with their business in general. They wIll try to rip you off with their marketing schemes and check you out as if they honored ther price discounts but then charge full price.. I Could just imagine how many times that they have gotten away with it.. They are very fraudulent with their practices and cant believe their has not been a class action lawsuit filed against them because of it, but does make sense that they have an F rating from the Better Business Bureau. youve been warned

I wanted that electric pressure cooker so badly. And the Carhardt women's coat in berry color. And the Crosby 5 in 1 stereo. And to remodel my bedroom and bathroom linens. That's a boatload of money going out the door all at once, and even for one item, I just didn't have the money to splurge like that. Enter Stoneberry. With their own credit, their sales, and the incredibly good customer service they have, and the fact that boxes show up on your porch in days, they can't be beat. Stoneberry makes the impossible possible. The finance charge on their credit looks high, but if you pay more than the minimum payment, you don't pay all the finance charge they list. And even if you do pay it all, you got what you wanted, when you wanted it. What's the down side of that?