The StoneLain Customer Service Rep that I spoke with went the extra mile to find me a matching Salad Plate after having received a new set of dishes...one chipped! Thank you StoneLain! SIncerely,... Voir plus
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Lisez les avis des autres
I ordered these and they arrived super quick! I unfortunately had two bowls that were slightly damaged but again I reached out and that was rectified extremely quickly as well. The dishes are incredib... Voir plus
A couple dishes arrived cracked and I cant figure out how to get this resolved- your website is not helpfull.
We chipped a couple dinner plates taking them out of the dishwasher. I emailed product support and they graciously allowed me to order 2 dinner plates, despite their policy of selling an entire set. I... Voir plus
4,5
Excellent
472 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 45 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Bought a 2nd set I love them so much!
I have now bought and received 2 sets of the light green dishes and I LOVE THEM!
2 novembre 2026
Quick response.
2 novembre 2026
I canceled the order and you still
I canceled the order and you still charged me. Reported your company to my bank as fraud.
2 novembre 2026
The StoneLain Customer Service Rep that…
The StoneLain Customer Service Rep that I spoke with went the extra mile to find me a matching Salad Plate after having received a new set of dishes...one chipped!
Thank you StoneLain!
SIncerely, Liz Kelly
2 novembre 2026
Would definitely buy from Stone Lain…
Would definitely buy from Stone Lain again!! My order came promptly and I can not say enough about my new dishware.
2 novembre 2026
Appreciation
I appreciate the fast response and accommodation of my special request.
2 novembre 2026
A couple dishes arrived cracked and I…
A couple dishes arrived cracked and I cant figure out how to get this resolved- your website is not helpfull.
2 novembre 2026
New dinner sets
Very nice easy to choose and delivery was quick, set is very nice !!
6 novembre 2026
Avis spontané
The product is absolutely gorgeous
The product is absolutely gorgeous! Beyond that, the customer service is absolutely wonderful and responds very quickly to any concerns. I highly recommend them for their product, but will be a repeat customer due to their overall service!!
15 septembre 2026
Absolutely love my new dinnerware
Absolutely love my new dinnerware. Super quick shipping and the quality of the dishes is much more than I ever expected. So pretty.
15 septembre 2026
They came quickly and were packaged…
They came quickly and were packaged expertly, nothing was broken and they were stacked in a neat way so the package wasn’t overly large. They are all perfect and beautiful I love them so much.
15 septembre 2026
Easy to order!
15 septembre 2026
Non existent quality control
Non existent quality control. Plates were very obviously defective, but they ship them out anyway and let you be the quality control. I guess they're hoping people don't notice. Giant waste of time repacking and sending the items back. You can find better quality at Wal Mart.
15 septembre 2026
Réponse de Stone Lain
Hi, We are sorry to hear please that the plates your received were defective please reach out to our team and we will send out a replacement free of defects.
A great product and a great website
A great product and a great website! It was so easy to find what I was looking for and the choices are endless. Great design, great product, fair prices.
15 septembre 2026
Love our Brasa Stoneware Set
Love our Brasa Stoneware Set. They look nice, but not overly flashy nice, which was exactly what we were looking for. They were also great at replacing a bowl when we accidentally dropped it.
Would definitely buy more from them again.
15 septembre 2026
Customer service was a breeze to deal…
Customer service was a breeze to deal with and I received my replacement plate in a good timeframe from NY to SWFL.
2 septembre 2026
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