Stonewall Avis 3

When I first used these platforms, the experience seemed straightforward. The platform was easy to navigate, deposits were credited promptly, and my initial transactions were completed without issues. Based on this, the service appeared organized and efficient.

My experience changed when I tried to withdraw my funds. The process involved additional verification requirements that were not clearly explained upfront. What I expected to be routine became complicated, causing confusion and delays.

As the process continued, it became difficult to obtain clear information about the status of my requests. Communication was limited, and updates often lacked sufficient detail to explain the delays. As a result, my initial impression of the platform declined.

The customer support experience also fell short of expectations. Although responses were eventually provided, they often took longer than anticipated and did not fully address my concerns, requiring further follow-up.

After exhausting available options, I sought assistance from international OxғOɪ. Their team provided guidance throughout the process, helping to recover my funds and resolve the matter.

This experience showed that a platform should be judged not only by how it handles deposits and routine transactions, but also by how it manages withdrawals and customer inquiries. Transparency, communication, and timely support are essential considerations for financial services.

I also appreciate Trustpilot for providing a platform where users can share experiences and access information that may help others make informed decisions. Anyone considering these platforms should review withdrawal procedures, verification requirements, and customer support policies before making a significant financial commitment.

My father invested a total of PKR 3,574,000 after being approached by individuals claiming to represent Stonewall Capital.

The opportunity was initially presented through an online investment advertisement. After registering interest, all communication took place through WhatsApp messages, telephone calls and online meetings using UK telephone numbers. One representative introduced himself as a "Senior Financial Advisor" and actively discussed investments, account performance, margin requirements, share purchases and additional funding requirements.

We were instructed to deposit funds into third-party Pakistani bank accounts rather than an account in the name of Stonewall Capital. Immediately after each cash deposit, we received invoices and acknowledgements from a company called Novatra Solutions and were asked to provide scanned copies of CNIC documents for AML compliance purposes. At the time, we understood these requirements to be part of the investment onboarding process.

We were given access to the Stonewall Account Monitoring application, where deposits, account balances and profits were displayed. Based on what was shown in the application and the representations made by the company's representatives, additional funds were deposited over time.

When withdrawal requests were later made, significant difficulties arose. The account balance subsequently turned negative and the invested funds could not be recovered.

During the complaint process, a number of concerns remained unresolved, including:

• the use of third-party entities to receive funds;

• payments involving multiple unrelated entities;

• the role of Novatra Solutions;

• the authority of the individuals who represented themselves as financial advisors; and

• the operation of the Stonewall Account Monitoring platform.

The matter has since been reported to regulatory and law-enforcement authorities, including the National Cyber Crime Investigation Agency (Pakistan), the FAIS Ombud, the Financial Services Tribunal and the Financial Sector Conduct Authority (South Africa).

This review reflects my family's personal experience. I strongly encourage prospective investors to conduct thorough due diligence, independently verify all representatives, carefully review where funds are being deposited, and obtain all contractual documentation before transferring any money.

I invested in Stonewall Capital , my TP no is 975268 my balance is 214000$ when iwant withdrawal of 62000$ pending since 19th March 2026.they asked to pay CGT, Commission, n GasFees which I duly paid but that reflected n added to my stonewall account , They told me Gas fees is placed , now again asked for GasFees but I told them Gas fees to be paid by initiator/sender