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Great gear and awesome customer…
Great gear and awesome customer service. Will buy from this company again without hesitation.
I had an outstanding experience with Eric.
I had an outstanding experience with this company’s customer care service, Eric. From the very beginning, the representative showed a genuine commitment to helping me and resolving my issue. At no point did I feel like I was just another customer—they treated me with patience, respect, and sincere professionalism throughout the entire process.
What impressed me most was their willingness to go above and beyond to find a solution. Even when my request wasn’t the easiest to accommodate, they remained understanding, communicative, and genuinely invested in helping. That level of dedication is becoming increasingly rare, and it deserves to be recognized.
I’m incredibly grateful for the kindness, generosity, and professionalism I was shown. Experiences like this build trust and leave a lasting impression. Because of the way I was treated, I would not hesitate to do business with this company again in the future.
Thank you to everyone involved for setting such a high standard of customer care. Your commitment to treating customers with dignity and respect truly makes a difference.
Amazing customer service
First off, the communication was great.
When my order arrived the XL jacket felt great but the XL pants were a little loose.
Eric responded by sending me a free pair of L pants. I only had to cover the shipping. They even let me keep the XL pants!
Can’t recommend them enough.
Very good quality and the feel of it
Very good quality and the feel of it. Fits perfectly and its incredible fleece lining. Highly recommend this product to the world !
The only issue is I wish the pockets…
The only issue is I wish the pockets were deeper but since they have zippers hopefully that will not be a problem.
Placing the order was extremely easy
Placing the order was extremely easy. Waited for the product to come from overseas, no problem.
However, when I tried on the rain pants they were way too small. I guess 2XL wasn't enough for my added weight.
Sent an email, requested what to do next. Eric replied back that very night! Fast response!
We exchanged a few emails and came to an agreement on what to do next. It was a win-win for me and I am very satisfied.
Eric also told me that Stonewall is expanding the size range of their products, at which I replied that I am looking forward to a new order!
Thank you Stonewall and thank you Eric!
I alo use it for my motorcycle as I…
I alo use it for my motorcycle as I ride in all weather all year round!
My clothing took longer than I thought…
My clothing took longer than I thought it would. I placed my order on May 15. My order was delivered June 8th. The quality originally felt and looked impressive until I checked my right pants pocket and found two gaping holes in the pocket where it wasn't sewn properly at the seems. This didn't my expectations for the quality inspection I was told before shipment. The clothing does fit very nice and true to size. I do like how they fit and feel. I haven't contacted support yet to let them know of the defect, but I'm sure they will make it right.
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