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Stonewise (Formerly The Stonemart) Avis 

256
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great choice of porcelain tiles and also better value than lot of their competitors. I had shopped around online looking for the right tiles at the right price and decided on Stonewise. No complain... Voir plus

Noté 2 sur 5 étoiles

Over charging for delivery when it was not my fzult they said the wagon couldnt get down my street so charged me £92.40 for z xmaller wagon and xplit ths delivery but it came on one pallet one wagon... Voir plus

Noté 3 sur 5 étoiles

Good price and delivery, but the 12 limestone slabs I purchased were not in the best condition, probably the end of a run. 2 were broken and 3 more were chipped in places. TBF They quickly refunded... Voir plus

Noté 5 sur 5 étoiles

Beautiful stone really pleased with them. Process was easy , got a call straight after order to check delivery details. Stones turned up on booked day and delivery driver very friendly and helpful . W... Voir plus

À propos de l'entreprise

  1. Magasin d'articles pour l'aménagement paysager
  2. Magasin de pierres naturelles
  3. Fournisseur de matériaux de pavage

À propos de Stonewise (Formerly The Stonemart)

Écrit par l'entreprise

About Stonewise

Stonewise (formerly The Stonemart) is a UK-based natural stone and porcelain paving supplier, helping homeowners and trade professionals source premium materials for driveways, patios, pathways, steps, and garden spaces. Stonewise supplies a comprehensive range including Indian Sandstone, Limestone, Granite, Slate, and Porcelain Paving - all rigorously tested and carefully curated for lasting quality and design excellence.

What Stonewise Offers

The Stonewise range covers everything needed to complete an outdoor space with confidence. Products include natural stone paving slabs, porcelain paving, driveway paving, sandstone paving, limestone paving, granite paving, slate paving, steps and coping, walling and cladding, and a full range of installation and aftercare accessories.

Why Choose Stonewise

Stonewise has been built around one core belief that sourcing stone should be simple, transparent, and completely trustworthy. Every product is tried, tested, and paired with the right accessories so nothing is left to chance. Customers benefit from transparent pricing, detailed product information, a sample service to see and feel materials before ordering, and a curated range where quality is never compromised. There is no second-guessing, no overwhelm - just clarity and confidence at every step.

Build beautifully. Build wisely.

📞 0330 175 5295

📧support@stonewise.uk

🌐 www.stonewise.uk VISIT WEBSITE CONTACT US

Coordonnées de contact

Promotion box for Stonewise (Formerly The Stonemart)

Clearance! Save NOW on stunning stone!

Limited-time savings on paving, patios and more! Shop now and save!

4,1

Bien

TrustScore 4 sur 5

256 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 82 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(256)

157 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hi Tony,

Thank you so much for the wonderful 5-star review!

We are thrilled to hear that you experienced excellent service and found great value in your order. Providing high-quality products alongside top-notch service is exactly what we strive for.

Thank you for choosing Stonewise, and we look forward to assisting you again on your next project!

Sincerely,
Stonewise Team

Noté 5 sur 5 étoiles

Great service was informed on delivery…

Great service was informed on delivery on time very well packed very happy with the product delivery driver was super helpful 10/10

11 mai 2026
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hi Michael,

Thank you so much for the wonderful 10/10 review!

We are thrilled to hear that you are happy with the product quality, the neat packaging, and our timely delivery updates. We will be sure to pass your compliments along to the delivery team for providing such helpful service.

Thank you for choosing Stonewise, and we wish you all the best with your project!

Sincerely,
Stonewise Team

Noté 4 sur 5 étoiles

Great service

Great service, delivery arrived fast and driver was really nice. Really loved the black limestone slabs I ordered but unfortunately one of the slab was broken which was bit annoying as can’t buy them individually.

12 mai 2026
Avis spontané
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hi Francesca,

Thank you for the fantastic 4-star review! We are so glad to hear that you loved the quality of the black limestone slabs and had a great experience with our fast delivery and friendly driver.

We do appreciate your feedback regarding the broken slab. We always look for ways to improve our service and will certainly pass this note along to our logistics team.

Thank you again for choosing Stonewise, and we wish you all the best with your project!

Sincerely,
Stonewise Team

Noté 5 sur 5 étoiles

Excellent quality product

Excellent quality product, easy to use website, delivered on time

6 mai 2026
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hello Ian,

Thank you so much for the 5-star review!

We are thrilled to hear that you found our website easy to use and that your order arrived right on time. Providing a seamless experience alongside excellent product quality is exactly what we strive for.

Thank you for choosing Stonewise, and we wish you all the best with your project!

Sincerely,
Stonewise Team

Noté 5 sur 5 étoiles

Quality materials at such a good price

Quality materials at such a good price, would highly recommend

5 mai 2026
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hi Daniel,

Thank you for the 5-star review!

We are delighted to hear that you are pleased with the quality of our materials and the value we offer. Providing premium stone at competitive prices is exactly what we aim for, so your recommendation means the world to us.

Thank you for choosing Stonewise, and good luck with your project!

Sincerely,
Stonewise Team

Noté 5 sur 5 étoiles

Quick service from ordering to delivery…

Quick service from ordering to delivery friendly staff on telephones.

30 avril 2026
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hi Angela,

Thank you so much for the 5-star review!

We are thrilled to hear that you found our service quick and efficient from start to finish. Our team takes great pride in being helpful and friendly on the phone, so we will be sure to pass your kind words along to them.

Thank you for choosing Stonewise, and we look forward to helping you again in the future!

Sincerely,
Stonewise Team

Noté 5 sur 5 étoiles

Exactly what I needed

Exactly what I needed, delivered on time, absolutely no issues

29 avril 2026
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hi Paul,

Thank you for the 5-star review!

We are delighted to hear that we provided exactly what you needed for your project. There’s nothing we love more than a smooth, "no issues" delivery!

We appreciate your business and hope you enjoy the finished result.

Sincerely,
Stonewise Team

Noté 5 sur 5 étoiles

Quick service and good customer…

Quick service and good customer service. Friendly and helpful lorry driver. Thanks

28 avril 2026
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hi David,

Thank you for the 5-star review!

We are so pleased to hear that you had a great experience with both our office team and our delivery driver. We work closely with our transport partners to ensure that the final delivery is as smooth and friendly as the ordering process itself, so we will be sure to pass your kind words along.

Thank you for choosing Stonewise, and we hope you enjoy your new purchase!

Sincerely,
Stonewise Team

Noté 4 sur 5 étoiles

Unfortunately the wrong product was…

Unfortunately the wrong product was received. But with Daisy's help the situation was resolved to my satisfaction. Thank you Daisy.
The correct product is of a very fine quality.

28 avril 2026
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hello,

Thank you for your feedback and for the 4-star rating.

We are sorry that the incorrect product was initially delivered, but we are pleased to hear that our customer support team was able to step in and resolve the situation to your satisfaction. We work hard to ensure any issues are handled promptly and professionally, so it's great to see that reflected in your experience.

It is wonderful to know that you are happy with the quality of your new paving. Thank you for your patience and for choosing Stonewise.

Sincerely,
Stonewise Team

Noté 5 sur 5 étoiles

Competative prices and good delivery

Competative prices and good delivery. Not a single broken patio slab in a crate of 100.

27 avril 2026
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hello Paul,

Thank you so much for the 5-star review!

We are delighted to hear that you were pleased with our competitive pricing and the quality of our delivery service. We work hard to ensure that every order arrives safely and on time, so it’s wonderful to see that effort reflected in your experience.

Thank you for choosing Stonewise, and we look forward to assisting you again in the future!

Sincerely,
Stonewise Team

Noté 5 sur 5 étoiles

Indian flagstones

Top seller late delivery and refunded delivery charge 👌

27 avril 2026
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hello Leon,

Thank you for the 5-star review! We are so glad to hear that you are happy with your Indian Flagstones. While we always aim for every delivery to arrive on time, we believe in taking responsibility when things don't go perfectly. We are pleased that the delivery refund went some way toward making up for the delay.

Thank you for choosing Stonewise, and we hope you enjoy your new patio!

Sincerely,
Stonewise Team

Noté 5 sur 5 étoiles

Great service

Great service. Extremely helping on the phone.

21 avril 2026
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hello Andrew,

Thank you so much for the 5-star review!

We are thrilled to hear that you found our team helpful over the phone. We know that ordering heavy stone products can involve a lot of questions, and we take great pride in making sure our customers feel supported and informed every step of the way.

We really appreciate your feedback and look forward to working with you again in the future!

Sincerely,
Stonewise Team

Noté 5 sur 5 étoiles
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hello Dariusz,

Thank you for the 5-star rating! We are glad to hear that both your products and the delivery met your expectations. Providing a smooth, reliable experience from the warehouse to your door is exactly what we aim for at Stonewise.

We look forward to helping you with your next project!

Sincerely,
Stonewise Team

Noté 1 sur 5 étoiles

Wouldn’t use this company again

Wouldn’t use this company again! Can’t believe the state they sent the paving out in! Put me behind on the job we were on costing me time and money and having to source other slabs! Still haven’t been refunded by the company!

22 avril 2026
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hi James,

Thank you for your feedback. We sincerely apologise for the frustration caused by the condition of the pallet upon arrival and the subsequent delay in your refund.

We understand that time is critical on a job site. While it is rare, transit damage can occasionally occur when transporting heavy stone products through third-party pallet networks. When the delivery arrived in a damaged state, we initially offered to redeliver the pallet at our own expense and provide a full pro-rata refund for any damaged slabs found inside, as we always stand by the quality of our products. However, we respect your decision to refuse the delivery and source materials elsewhere.

Regarding the refund, we must hold our hands up - due to an internal oversight, the return was not processed as quickly as it should have been once the pallet was back in transit. This is not our usual standard, and as soon as this was brought to our attention, we initiated the full refund immediately.

We have reached out to you personally to apologise for this delay and to confirm that the funds are on their way back to you. While we understand your disappointment, we hope the fact that we waived all return charges and processed the full refund shows our commitment to making things right.

Sincerely,
Stonewise Team

Noté 5 sur 5 étoiles

Great price and good communication

Great price and good communication. Great item-black granite cobbles

17 avril 2026
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hi Sarah,

Thank you so much for taking the time to leave this 5-star review!

We are absolutely delighted to hear that you are happy with the pricing and communication from our team. Our Black Granite Cobbles are a fantastic choice, and we have no doubt they will make a stunning, durable addition to your project.

Your feedback means a lot to our team at Stonewise. We look forward to helping you with any future landscaping needs!

Sincerely,
Stonewise Team

Noté 5 sur 5 étoiles

All went as planned -stones arrived on…

All went as planned -stones arrived on time

29 avril 2026
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hi Bernie,

Thank you so much for the 5-star review! We are delighted to hear that everything went exactly as planned and that your stones arrived on time. We appreciate your support and hope you enjoy your new project!

Sincerely,
Stonewise Team

Noté 4 sur 5 étoiles

Company was great, delivery team was average.

Ordered 2 crates of limestone sets . Product came and was exactly as expected , good quality product. Delivery company did arrive later than the 4 hour time slot and left them in an awkward position on the drive meaning I had to move them all by hand to a new location to get access to the drive rather than leaving them to one side. But would order from the company again.

21 avril 2026
Avis spontané
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hello Laura,

Thank you for the 4-star review and for your recommendation! We are delighted to hear that you are pleased with the quality of your limestone setts.

We are very sorry to hear that the delivery didn't go as smoothly as planned. While our last-mile deliveries are handled by a third-party pallet network - meaning certain local conditions and delivery times can occasionally fall beyond our direct control. We still want every part of your experience to be excellent.

Please be assured that we take your feedback seriously. We will be raising this with our delivery partner to ensure their drivers take more care with drop-off placement and time slots in the future.

We truly appreciate your support and look forward to working with you again on your next project!

Sincerely,
Stonewise Team

Noté 5 sur 5 étoiles

Good customer service

1 septembre 2025
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hello Girish,

Thank you so much for the 5-star review! We are very happy to hear that you had a positive experience with our team. Providing great customer service is at the heart of what we do. We look forward to helping you again in the future!

Sincerely,
Stonewise Team

Noté 5 sur 5 étoiles
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hello,

Thank you for the 5-star review! We are so glad you are happy with the price, the product, and our delivery service. We aim to offer the best value possible, so it’s great to see that recognized. Enjoy your new paving!

Sincerely,
Stonewise Team

Noté 5 sur 5 étoiles

Great service

Great service. Great products thank you

16 avril 2026
Logo de Stonewise (Formerly The Stonemart)

Réponse de Stonewise (Formerly The Stonemart)

Hello Tony,

Thank you for the 5-star rating! We truly appreciate your support and are happy to hear that everything met your expectations. Thanks for choosing Stonewise!

Sincerely,
Stonewise Team

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