Avoid at all costs I had travertine tiles delivered five packs was broke phoned up and they just said we allow 5% breakages on delivery. Personally, I expect to pay for a product and expect it not... Voir plus
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Avoid at all costs I had travertine tiles delivered five packs was broke phoned up and they just said we allow 5% breakages on delivery. Personally, I expect to pay for a product and expect it not... Voir plus
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In 2021, I reviewed this company and provided it with a very favourable rating having purchased a lot of stone from them for our forever home construction. One of the products purchased and fitted wa... Voir plus
The staff seem really helpful but the product I purchased was not as described. Lots of a batch of Stone Setts that purchased are speced as 40-60mm thick but when you look at them a lot are Bearley 30... Voir plus
Support staff good but product 'Rob Parkers Bets patio Cleaner' the black sport were not removed after two applications..
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Stoneworld (Oxfordshire) Ltd are an innovative stone company supplying high-quality natural stone paving & landscaping materials for stunning garden design, plus interior stone flooring, worktops, building stone and artistic sculptural work. We have a high-tech masonry workshop equipped with the latest technology to provide stone cutting and carving services. We can provide everything you need in stone.
Views Farm, OX44 7NW, Great Milton, Royaume-Uni
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A répondu à 50 % de ses avis négatifs
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Very helpful. Gave us all the right advice even on products they sold but were not suitable for the job in hand. Total respect for their honesty.
Don

Réponse de Stoneworld (Oxfordshire) Ltd
Stoneworld have been great. Have a great selection and completely met our expectations. We used their Purbeck stone to restore and old outbuilding and it looks incredible! We will be using Stoneworld again for future projects.

Réponse de Stoneworld (Oxfordshire) Ltd
Ordered Rob Parker Best conclear solutions to clean cement from our new sandstone slabs. Product arrived quickly. Quite expensive however works very well! Got rid of cement marks without ruining our grey Indian sandstone pavers. Thanks!

Réponse de Stoneworld (Oxfordshire) Ltd
We had a really good experience with Stoneworld. They were friendly and efficient in all our communications, the products arrived bang on time and the result looks terrific. We recommend them as an excellent supplier.

Réponse de Stoneworld (Oxfordshire) Ltd
Excellent service, and great slabs, arrived on time and very friendly and helpful service - highly recommended, would use again, thanks :)

Réponse de Stoneworld (Oxfordshire) Ltd
Issues now addressed and many thanks to the director who came down to look at this and was extremely helpful, hence changed my rating and review from the below:
I ordered pool coping stones from you which were more expensive than elsewhere as you had them in stock. You had to finish the corner stones but said I would get them in 1 week or just over when I put the order in. They took 4 weeks so lost my slot with the landscaper. Worst bit of It was that no one kept me informed and I had to chase up and call multiple times. The stones look nice but some brown stained that won’t wash off and although supposed to be for around a pool they are cutting the kids hands on top when they get in and out of the pool. Was going to write to your separately or do a google review but appreciate the invite to comment. Would appreciate a call from someone to discuss.

Réponse de Stoneworld (Oxfordshire) Ltd
Totally smooth process.
Delivered on time and in perfect condition.
Would certainly recommend Stonewood.
Thankyou
Thank you Stoneworld! Never purchased from you before, your site was easy, offered a unique product, and order and delivery were flawless. Highly recommend!
I ordered the product and it was delivered by truck a few days later. The tracking app for the delivery did not seem to work on my phone but it turned up one morning on a pallet (which you do not get to return).
The video instructions for using the product are very good BUT they are working on new stones. I called to find out a few more details and spoke to a very helpful gentleman who was well informed.
He told me what to with mixing in cold weather (pre warm the product indoors), that I could mix it using an electric drill if I was careful and that for older stone 95% of the work was in the preparation with a pressure washer (especially cleaning the green out of the cracks). So I have spent another £200 on a paddle mixer and a steam cleaner, both useful tools anyway.
Any questions - great personal advice on the phone from Stoneworld
Now to prep and lay

Réponse de Stoneworld (Oxfordshire) Ltd
Good Service,
Slight issue with the delivery, but that was the drivers fault.
Would definitely use these guys again.

Réponse de Stoneworld (Oxfordshire) Ltd
Fantastic service and quality of material. We ordered a 2mx0.6m slate worktop for an outside BBQ area and it was made and delivered in a very timely fashion. The delivery driver was very courteous and helpful. The sales team dealt with all of my queries and keep me updated on the progress of the order. I would be pleased to recommend them and will try and use them again.

Réponse de Stoneworld (Oxfordshire) Ltd
Stoneworld managed to solve a difficult problem for a curved wall and planters on a large scale.
They came and templated and expertly made 145 linear meters of curved black sandstone copings, with a pencil edge on both sides and a drip bead on both sides of the underneath. The copings fitted well and the client is really pleased, a great job.

Réponse de Stoneworld (Oxfordshire) Ltd
First time I'd used Stoneworld and purchased three half-tonne boulders. The sales side was seamless, even though I kept calling Nikki with various questions. They were delivered in a couple of days. We are shielding and their driver, Callum, was a star, wearing a mask, keeping his distance and having the patience of a saint as he expertly maneuvered the boulders to our exact required locations. This is proper old-fashioned service and I cannot recommend this company or its staff highly enough.

Réponse de Stoneworld (Oxfordshire) Ltd
Faultless from start to finish. Easy to order. Everything in stock. Quick delivery. Communicated clearly. Really helpful “can do” attitude from the sales team through to the delivery driver. A slightly tricky access to navigate for the delivery. No fuss made, just got on with it. Would definitely use Stoneworld again.

Réponse de Stoneworld (Oxfordshire) Ltd
I had used Stoneworld previously and was very happy with the service they provided, so it made absolute sense to use them again. All of the staff that I spoke to were very helpful and knowledgeable and the delivery driver knew exactly how to stack the bags to minimise the effort required on my part to wheelbarrow the gravel to the target area. It was a good experience and I will certainly use Stoneworld again.

Réponse de Stoneworld (Oxfordshire) Ltd
Stoneworld (Oxfordshire) customarily deals with trade customers and bulk orders. However, when i explained our very limited requirement i was dealt with in the same way, I am sure, as a customer making an order for pallets of setts.
We were made to feel very welcome on arrival by staff and found that the order was processed and ready for collection at the appointed time.
The staff we met could not have been more friendly in their welcoming manner. Doing business was a true pleasure and we would recommend the company to any one requiring any of the many products listed on their website. They produced exactly what we required from a very full product list.
i should also add that the company's Covid secure presentation was first class.

Réponse de Stoneworld (Oxfordshire) Ltd
Very helpful and friendly staff, readily on hand to offer advice and help with anything we needed. Given time to browse through a great selection of products without being pestered. Very professional and great service all round.

Réponse de Stoneworld (Oxfordshire) Ltd
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