Approved Food Avis 

Ordered a approved food delivery on the 10 th December DX express claimed they was unable to delivery on FOUR occasions, complained to approve food who said we will re send your order minus 6 items ( no longer available) however I am still awaiting that delivery, I had been waiting in on the delivery dates that DX Express had advised and received text messages late in the day to say they was simply unable to deliver, no offer of compensation whatsoever by approved food and between my original order and today’s date it has been 20 days including the x mas break and still no delivery 🤷🏽 please be aware.

Took my order well before Xmas. Paid for fast delivery. Was told they would try for delivery before Xmas failed to do that and actually emailed today asking if I still wanted my goods. I confirmed I did and now there saying was a mix up here's a refund. Did they just want my money over Xmas? Absolutely useless.

This company uses DX Express to ship orders, a courier company that has a score of 1 on Trustpilot. I think that says all you need to know about Approved Foods commitment to good service. Their courier has failed to deliver my order and claimed to have posted a card to arrange a redelivery after now, having missed two scheduled deliveries and clearly never approached my property as no such card is in either of our post boxes. Orders from Approved Food take ages to ship. They don't represent good value. I won't be ordering again from them. If you have such little respect for your customers that you will happily employ what is regarded as possibly the worst courier firm around, you dont deserve any more money from me, thats for sure.

Order arrived with half contents and most goods very much out of date - please avoid this company as prices of many goods no cheaper than brands at other discount stores

You have to be very careful what you buy from this company. Do your research first before you part with your cash.

I didn't and it cost me as I fell for what I thought was a bargain only to find out later that it wasn't so good after all!

Not only that, but to rub salt into the wound it turned out that the item I was buying (which was 9 boxes of Kellogs Corn Flakes 450g) were advertised as being originally priced at £3.49. This price was shown on the front of the Kellogs box in red on a yellow background.

I ordered 9 of them and paid £2.49 per box. Certainly less than the advertised price so that's seemed like a good deal, even though it was a short best before date left on the boxes.

However, when they arrived the price printed on the front of my boxes was NOT the £3.49 as advertised and shown on the website but £3.29.

Oh well I thought I'm still getting them at a reasonable price. WRONG!

Because by now I had become curious and did some research. Which is what I should have done in the first place.

I could have brought them from Sainsbury's at £2.35 and even cheaper from Tescos at £2.29 and most likely with a much longer than best before date!

So I had probably paid 20 pence more per box (an extra £1.80 in total) than I needed to if I had got them from Tescos.

Totally my own fault! Although the original advertised picture showing them priced as costing £3.49 (not the £3.29 that are on mine) certainly pulled me in. A very clever marketing strategy.

So please do your research before you buy and you won't make the same mistake that I did.

Ordered food products and they display used by date so you know what your getting however ordered some murad moisturiser which smelt awful. On checking the product code it was produced nearly 6 years ago and is not fit for use. Contacted company for a refund but dont rate my chances. Almost products should have manufactured date so you can make an informed decision if to buy

Used to have amazing bargains.. now looks like they got greedy.. barely cheaper considering clise to sell by date

Unavailable on the phone. Crafty email sent from "noreply" address, encouraging people to open the link and activate an account. Very shoddy business practice. Would give them a very, very wide berth.

I made my original order on 5th September, it then took 3 deliveries 13 days later to receive the order but it was still not complete. In the end the company refunded me for the outstanding items. I asked for them to call so we could resolve this issue but no one did. I will never use this company again.

DO NOT BUY FROM THESE COWBOYS!!
Paid for goods, did not receive the goods, called and left messages and sent emails and no one gets back to you!!
No goods and no money back.
AVOID USING THIS COMPANY!!!

I adore this company. I have used this place quite a few times. Things like crisps, biscuits and sweet treats are amazing price yes some are close to or past the best before date but never past the use by date.
Some products I recieved on my last order still had 4minths left till expiry so it's just luck of draw what ones you recieve. But this place saves me so much money especially like I say on odd treats the kids love and go through quickly.

Ordered several products paked by an idiot biscuits and crisps crushed underneath bottles of lemonade the few crisps that werent crushed tasted stale. customer services declined refund without photographic evidence ..just dont bother its not worth it.

This iis a great company i order once a month for 4 years people moan about food being tasteless not just a little less flavour thats the whole point if u want it as its best have it before this date 4 years later gonna be bit less flavour 1p deals /lucky box for £1 80 percent off most items u cant go wrong saves from landfills too so good on them

A lot of the items were cheaper in the supermarket as the size of the items were smaller. Eg jars of jam. Size of sweet packets. A lot of the items weren't in outer packaging and when it said 3 packs of crackers I expected just that. Instead it was several packets of 2 crackers not in outer packs. Some stuff was months out of date. I could buy the same stuff in supermarket for less and full size and in date. Will not be using again

Food arrived covered in something sticky and food is past it's sell by and best before date. I won't be ordering from here again. And most of the undescripted food is actually Aldi or Lidl food products.

Had 4 soreen banana malt loaves delivered, opened one and had a couple of slices from it at lunchtime today, just gone back now for some more and on pulling it further out of its pack the other end of the loaf is completely covered in green mould. I'm worried sick now as I have already eaten some, selling food past its best before date is one thing but selling food covered in mould is another, I will never order from them again

First time order. Ordered some perfume, protein bars and other bits of food.
All arrived correctly and promptly. Perfect.

I ordered 25 packs of Seabrook Peppa Pig snacks from Approved Food for my toddler and baby. When the order arrived, 20 out of 25 packs were already expired before they even dispatched them — totally unacceptable for food meant for young children.

My toddler ate one before I realised and ended up with a stomach ache. The “customer service” person was unbelievably rude, dismissive, and basically told me it was my problem. They refused to give me a proper refund unless I paid to return expired, unsafe food for kids — unbelievable!

They hide behind “best before” dates but don’t clearly say you can get stock that’s way expired. The delivery also took longer than promised.

I would never order again — if you care about safety, especially for children, stay away from these scammers.

Really good customer service and care provided when i needed some help with a payment issue. Very happy and will be using this company a lot more

Wish I'd read the reviews!! Delivered 3 totally different items to those ordered. Now insisting I send those back ( with a six hour pick upi window) in order to get my previous order and for those no longer in stock they want to give me a credit note off next purchase. WHY WOULD I EVER BUY FROM THEM AGAIN??!! If they don't give refund I will report to my credit card company