I recently placed an order through the Chelsea online store and impressed by the experience. The website layout is clean and made finding exactly what I wanted incredibly straightforward. The checkout... Voir plus
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Lisez les avis des autres
My 10% member discount was not applied at checkout. This was for a 26/27 Chelsea stadium shirt which after just renewing my true blue membership only a couple of days ago for the umpteenth time. This... Voir plus
Took me a few minutes to realise that each seat ticket was selected individually one by one opposed to the number required from a drop down list ,otherwise was quite simple to complete. I wanted to c... Voir plus
Exceptional customer support. They helped me get a wrong order fixed immediately. Good sale prices for quality products, fast delivery. Will order again in the future. Thank you.
À propos de l'entreprise
Écrit par l'entreprise
The Chelsea FC Official Store is the only destination for fully authenticated Chelsea Football Club merchandise, operated in partnership with Nike. Every item is 100% officially licensed by Chelsea FC and guaranteed authentic — from the brand-new home kit to training wear, headwear, gifts and accessories, and past season kits in the clearance sale.
Coordonnées de contact
Chelsea FC Store c/o Fanatics International Touchet Hall Road, M24 2FL, Manchester, Royaume-Uni
- +44 (0)333 331 2061
- customerservice@chelseamegastore.com
- store.chelseafc.com
Demande des avis aux clients
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My New Chelsea polo shirt
Great buy really pleased with quality of the item 10 out of 10 👍.
Faulty product is not recognised
My tickets aren’t showing in my app…
My tickets aren’t showing in my app despite me deleting the app/ refreshing etc. I definitely bought some! Can you help?
Shambolic
After the delay in announcing season ticket renewals for the 26/27 season I had two weeks to get the money together and renew. The service crashed out on payment and sent a Something Went Wrong message. When I went to try and do the very annoying process all over again, my season ticket was no longer available to renew, and there was no confirmation that the previous transaction had gone through. I had to call the box office and spent 25 minutes on hold to get somebody to confirm that my season ticket that I have had for 15 years had in fact been renewed and then wait a further 24 hours for written confirmation. The following day I received an email reminding me that the deadline for renewing my season ticket was approaching and that I should act to avoid losing my seat. When I asked why I had been sent that email when I had just been through all that to renew my season ticket, I was told that they were sent to all season ticket holders regardless of renewal status. Shambolic all round!
Hi there
Hi there,
I ordered the new chines lunar new year shirt. Was out of the uk so only opened it recently. I ordered the one with bingx logo (the newer one) but was sent an older one with 3 logo on it? Can you look into why? I can send pics if needed
Nice shirt but much too expensive for a…
Nice shirt but much too expensive for a 7 year old boy.
Bought this for my son Richard 💙
Bought this for my son Richard 💙
Everything about it was great, from order to delivery 👏
Great quality prompt delivery no issues
Great fast service
Very satisfied
Product and service
Terrible!
Bought this as a gift and the lettering started coming away from the shirt after one wear! Tried to contact customer service via live chat but never got connected! Terrible experience!
Brought the new shirt and it was…
Brought the new shirt and it was exactly how it looked in the picture.delivery was fast
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