Stratum Clinics Avis 

Excellent treatment in clean and well run clinic

I felt welcomed as soon as I entered the clinic.
Julia, who carried out the treatment was caring, knowledgeable and put me at ease.

Reception and medical staff we polite and understanding. The consultant spoke in plain terms so that I fully understood my condition

Wish I’d never set foot in this place.
I have delayed posting this to give the company every opportunity to reply but have heard absolutely nothing.
I am a doctor and can categorically say poor technique cause a horrific wound infection after a mole removal. Severe pain, several courses of antibiotics, misinformation as to treatment (advised to take an ointment the bacteria were resistant to) and I never saw a doctor afterwards. After weeks of dressing a gross pus filled wound I was left with an ugly scar- all for over £1000.
A legal opinion found poor care. Despite hand delivering this report they lost it. They received a second one and despite several emails I have heard NOTHING from the clinic manager.
I wish I’d gone somewhere else; think carefully before you make your choice. Clearly all this place cares about is getting your money; certainly not
good patient care.

I took my son to the Wimbledon branch and it was a total waste of money and time. The dermatologist didn’t even get off her chair to look closely at the issue let alone put his face under a some sort of microscope like I thought she would. She then recommended exactly what my GP had recommended which hadn’t worked and when I said that didn’t work, she prescribed something else which left my son’s skin feeling so dry and burnt. I spent £300 on this 15 minute appointment and £100 on creams and potions that haven’t worked. Don’t waste your money!

I enquired about a consultation at the Cheltenham clinic for my mother as she has limited accessibility, Charlotte took my call and was extremely helpful. Although the building has steps which we were forewarned of, we were informed a member of staff would assist my mother into the building.
On the day of, Charlotte waited on the steps of the building and came to meet us in the street, taking our bags and other belongings into the practice before helping us into the building. Adam Friedmann, my mother’s consultant changed rooms for us to the ground floor and the consultation was informative and the bedside manner fantastic. Each member of staff could not do enough for us and although all extremely busy, made sure to make us feel like the only people that mattered.
I would highly recommend Stratum to anyone.

Had a full body mole check at Wimbledon which was very quick compared to previous ones I've had with my sun weathered skin and so many to be inspected. Not looked at closely or carefully or under a high powered light as they have been by other dermatologists when checks had taken at least 40 mins.

Followed the recommendation to have one removed which had been monitored for years but seemed a little bigger. Now left with a horrible dark red bumpy, thick scar, and unsightly big stitch marks. The skin having been caught in a stitch and folded. Looks like a butcher would have done a better job!
Not happy at the moment. At all.

No sense of humanity at the Cheltenham clinic. Charlotte in particular needs to find a new job as she clearly isn’t a people person.

Very professional and yet clearly able to explain the procedure, both the process and the expected outcomes.

A thorough eye exam is undertaken beforehand with instant feedback.

The nursing staff were unobtrusive yet reassuring.

Awful place. Being referred as a new customer I cannot even get the right contact to get booked in … can only imagine the medical care provided based on the front of house care or shall I say lack of?!

Bunch of charlatans who charged 1500 pounds to remove a benign mole. The case is Courts now.Never go there unless you want to be overcharged.

I am super impressed with the mole check service at the Stratum Dermatology Clinic in Wimbledon. The staffs are friendly and helpful in organising my appointment. I work all week but they managed to find a slot that was convenient. The clinic looks lovely and clean. Will definitely recommend it to my family and friends!

It was a great experience being seen by Dr Allan Ah-Weng at Stratum Dermatology Clinic in Wimbledon. Dr Ah-Weng personally called me a week before my surgery to discuss what was going to happen and that was so kind of him for my peace of mind. Then I got a follow-up call from the Wimbledon Team ensured me about the surgery date and time and provided me with helpful information about Moh's Surgery. And a day before my surgery, the Lead Nurse from Stratum called me for further information about my surgery which was very reassuring. On the day of my surgery, I was greeted by a friendly receptionist. Stratum Wimbledon Clinic is a very nice place, clean, and has a relaxing ambience. It felt like I was not in a clinic at all. I had my surgery done at Stratum and the experience was outstanding! I say this clinic is highly recommendable!

Overall experience is excellent . Staff were professional and super efficient from booking appointment to day of consult and day of surgery .

Turned up for my mums produre , mr norris clinic nhs patients done here recphionst, said think been a mistake we have'nt got anybody here to do anything , think lilly mr norris sectory has mad a mistake , told us to ring her to rebook appointment , we have been wauiting since 20 june 2022 for this , travelled on bus cost of £15 ,my mum in a wheelchair , which is'nt easy over cobbled paths , and even paths , staff could of least try to sort this alpoinment out , try to ring this lilly , or mr norris himself , not impressed 🤔, my mum was left fed up she builds herself up for it for weeks , and this happens 🤔, Trust goverment for you !!!

If you have a serious condition that still needs diagnosis/ treatment, I do not believe this is the right clinic to go to. By personal experience, It seemed as if they were scare to even take the case, and made the wrong diagnosis twice. Some doctors here still don’t know how to read through symptoms within a timeframe and triggers to establish a clinical diagnosis. Additionally, Not only do they leave you hanging in there when you are in pain and most desperate for a follow up, but you need to chase them to even get another doctor to do the follow up. It also took ages for them to go ahead with a biopsy that was indeed necessary to get a diagnosis. On top of that they are partnered with a lab that read the biopsy wrong , certified by other laboratories. They don’t challenge results to match with clinical symptoms, and they are not the best to even suggest a specialist who might help. It just seemed they wanted the money and wouldn’t even face you to say the case was beyond their capabilities and suggest a proper specialist ( as any good doctor would do).

Really impressed !
A thorough examination which was booked effortlessly and quickly after I was concerned about a mole on my face . Dr Friedmann was friendly and professional and put my mind at rest when he explained the treatment options which were available to me .

The overall process to get an appointment was east and prompt and the appointment itself was good.
But it’s been 2 weeks since the appointment (Raynes Park/Wimbledon) and I don’t have any report from them meaning I can’t move forward with recommended tests (their SLA is 5 working days).
I paid £250 to accelerate the process as I was really concerned to understand more about a lump on my head. £250 and 2 weeks later I am really no further ahead.

I had some skin rashes on my chest that were not healing, and decided that I did not want to wait but made an appointment to see Dr Adam Friedmann in Cheltenham.

Dr Friedmann was excellent. He was very thorough and explained all of the possibilities clearly. He suspected that I had Sarcoidosis but stated that a biopsy was the next step to take.

He performed the biopsy that afternoon which was quick and painless. He telephoned me with the results a week later and his initial diagnosis was confirmed.

As a result of Dr Friedmann’s speedy diagnosis, less than two weeks after my initial consultation I have had the biopsy, the results of the biopsy, all the required blood tests, and am now awaiting a CT scan.

I estimate that I have saved many months of anxious worry by taking the steps I did, and will soon have a treatment plan in place.

I am very pleased not only with Dr Friedmann but all of the staff I met at the Stratum Clinics, and I highly and unreservedly recommend them all.

Had a brilliant Dermalux treatment at Stratum Clinics Cheltenham. The staff were so friendly and fully explained the treatment to me. My skin looks and feels great and I would definitely recommend the clinic and treatment.