JAMIELEIGH Was my webchat agent and resolved all my issues and queries in fraction of seconds ..Thanks Street cover and Jamie
L'entreprise a répondu
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Lisez les avis des autres
customer service I spoke with JAMIELEIGH, after 1 minute of waiting in the queue. Very friendly, he replied to my simple question by explaining and reassuring me if I needed anything else. Th... Voir plus
L'entreprise a répondu
Asked for a quote for my insurance, had six years no claims bonus but hadn't had insurance for two years. All other insuance companies allow you to use that bo claims within three years. Street c... Voir plus
The webchat became live within minutes of requesting it and due to the nature of my request, the advisor promised to contact me by telephone within the hour.
L'entreprise a répondu
3,6
Moyen
31 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Great experience and was really helpful…
Great experience and was really helpful and instant
12 février 2026
Avis spontané
Réponse de Streetcover
Good morning Menzies,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Streetcover Team
Worst experience
Worst experience. They let me hold on line over 2 hours in a day and couldn't resolve any issues. Very rude arrogant stuff. Stay away at no cost
2 février 2026
Avis spontané
Réponse de Streetcover
Good morning Ali,
Thank you for your review. We’d like to investigate this for you right away and arrange for a member of our team to give you a call to discuss your situation.
To help us do that, please send us your contact details and policy number via Trustpilot’s private messaging system. Here’s how:
Log in to your Trustpilot Business account.
Go to Manage Reviews.
Navigate to the Inbox to view private messages.
Click on the relevant message thread to open it.
Type your response in the message box and click Send.
Please do not share any personal information in the public comment thread, as we may need to remove the review to protect your data.
Kind regards,
The Acorn Team
Train your staff about medical licenses
POLICY #HVNSCPC-1213757
They gave me the run around massively.
There's no option on their website when filling the form for a quote to inform them of DVLA aware conditions and medically restricted licences.
I web chatted this company before taking out cover to make sure I'd be fine with my DVLA aware medical condition and medical license, i was told this was absolutely fine (which it should be, I've been driving for years and have been told multiple times by providers that medical licenses make no difference to risk, cover or insurance premiums as the DVLA have said I'm absolutely fine to drive)
So i took out the policy, paid for the whole year up front. I read through my policy documents and they said i had to inform them of DVLA aware medical conditions. So just to be on the safe side, i opened another web chat just to make sure I'm still all okay, so the company doesn't try to screw me over incase of a claim.
This time i was told a different story, as soon as you say you have a "restricted licence" to someone clueless, they think you're a freak. Which car insurance cover representatives of ALL PEOPLE should really know more than anyone that a medically restricted licence is perfectly fine and should make absolutely no difference to cover. They rang me up and spoke to me in person, but the clueless person i spoke to decided to cancel my policy, even though i was told originally i was perfectly fine for cover.
So i went with Acorn instead, (who i believe actually own this silly "street cover" company)
I called acorn to arrange my cover and i told the acorn representative right away of my medical license and he straight up said, "it makes no difference to cover."
Basically got discriminated for having a medical license by street cover.
You need to give your staff more training on this and include it in your online policy fill out form so other people like me don't have to go through all this ball ache.
12 décembre 2025
Avis spontané
Réponse de Streetcover
Good morning Daniel,
Thank you for your review. We’d like to investigate this for you right away and arrange for a member of our team to give you a call to discuss your situation.
To help us do that, please send us your contact details and policy number via Trustpilot’s private messaging system. Here’s how:
Log in to your Trustpilot Business account.
Go to Manage Reviews.
Navigate to the Inbox to view private messages.
Click on the relevant message thread to open it.
Type your response in the message box and click Send.
Please do not share any personal information in the public comment thread, as we may need to remove the review to protect your data.
Kind regards,
The Streetcover Team
Réponse de Streetcover
Good morning Najib,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Streetcover Team
Excellent experience so far
Excellent experience so far easy and cheap to setup and live chat helped with enquiries without any issues
2 décembre 2025
Avis spontané
Réponse de Streetcover
Good morning Michael,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Streetcover Team
Cheapest insurance quote I’ve ever…
Cheapest insurance quote I’ve ever received in the UK. Happy to be their customer. I’ll give them 10/10.
29 novembre 2025
Avis spontané
Réponse de Streetcover
Good morning Muhammad,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Streetcover Team
Waste of time
Makes me sit there filling it out for 10mins to tell me can’t give me a quote. Useless
13 novembre 2025
Avis spontané
Réponse de Streetcover
Good morning,
Thank you for your review. We’d like to investigate this for you right away and arrange for a member of our team to give you a call to discuss your situation.
To help us do that, please send us your contact details and policy number via Trustpilot’s private messaging system. Here’s how:
Log in to your Trustpilot Business account.
Go to Manage Reviews.
Navigate to the Inbox to view private messages.
Click on the relevant message thread to open it.
Type your response in the message box and click Send.
Please do not share any personal information in the public comment thread, as we may need to remove the review to protect your data.
Kind regards,
The Acorn Team
Good value
Needed 30 cover for hire and reward
Was the best price on google and easy to get at great value
8 novembre 2025
Avis spontané
Réponse de Streetcover
Good morning Marc,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Acorn Team
Professionally handled my queries
Professionally handled my queries. Excellent!
27 octobre 2025
Avis spontané
Réponse de Streetcover
Good morning Edward,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Streetcover Team
They've been very good in solving my…
They've been very good in solving my issue with patience and kindness
21 octobre 2025
Avis spontané
Réponse de Streetcover
Good morning Dumitru,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Streetcover Team
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