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Lisez les avis des autres

Noté 3 sur 5 étoiles

Signing up you will be charged mega bucks compared to the original cost of the subcription one was unsubscribing from. UPDATE: I wrote via email to Subdelete about my dis-satisfaction concerning th... Voir plus

Noté 1 sur 5 étoiles

I canceled my own subscription from the website of the company I wanted to cancel. Sub delete has charged me for thinking they were the actual company. I thought entering my payment information was ho... Voir plus

Noté 2 sur 5 étoiles

I kind of fell into this by mistake. I wanted to cancel my Hulu account and on the search this place came up first. I assumed that the charge was what I owed in order for my Hulu subscription to b... Voir plus

Noté 5 sur 5 étoiles

Your support person was very helpful. But I could not follow. I got to a page that stated: "I want to cancel my McAfee Subscription." Note: I do not have app on my phone. Unable to update payment issu... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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3,2

Moyen

TrustScore 3 sur 5

65 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 68 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,2

Tous les avis

(65)

65 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Maybe, just maybe not a horrible service, if you don't mind paying for it

Signing up you will be charged mega bucks compared to the original cost of the subcription one was unsubscribing from.
UPDATE: I wrote via email to Subdelete about my dis-satisfaction concerning their not being upfont about the hidden fees. 7 hours ago they wrote back sympathizing with my disapointment. I just checked my credit card transactions, Subdelete did as they promised by refunding their $23.99 (as a one-time courtesy.) For that, they have earned my respect. Though I am not in a position to use their service in the future, I can understand why someone might have a use for their services, as long as they don't mind paying for that convenience. As they promised, Subdelete very quickly canceled the subsciption I originaly requested. For now, only a 3 star rating (I still think they should have their fees shown on their home page, not hidden deep where one has to search for that info.) I will watch, if they ever do that I will update my star rating then.

13 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Your company is taking a payment every…

Your company is taking a payment every month for a service that I did not authorize. This is nothing but a scam and you should be reported to the Delaware District Attorney's office. Better Business bureau has you rated as an F because of your felonious business acts

15 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor Site to Maneuver

I canceled my own subscription from the website of the company I wanted to cancel. Sub delete has charged me for thinking they were the actual company. I thought entering my payment information was how I would get my refund not an additional charge. Now I can’t access Sub delete to get back. No one answers the phone. I have sent email. Not responding.

15 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

I thought I needed the program to erase…

I thought I needed the program to erase the information that maybe hackers were looking in my computer but I damaged it and they keep getting $27.99 from my bank account. I sent a message to delete an account that don't have not even an account number. That happened a few months ago
Jose Vila

1 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

NO CUMPLEN SU OBJETIVO- ES UN ENGAÑO

El día 7 de agosto anulé la subscripción ( o al menos eso prometía la plataforma) de "Edreams Prime". Edreams me sigue cobrando la cuota y estoy pagando desde el mes de agosto 8,86€ mensuales, sin mi autorización consciente a Subdelete. Como que tienen mi número de tarjeta por los costes iniciales del servicio no hay manera de anular los cargos.
ES UN ENGAÑO!

7 août 2026
Avis spontané
Noté 1 sur 5 étoiles

They got into my bank account somehow…

They got into my bank account somehow and took out $28.54 I've had to go and change my bank account to avoid recurring fees. I've tried contacting them ,Nobody got back to me. I've tried calling nobody answers. Nobody answers the emails!! SCAM!!

12 octobre 2026
Avis spontané
Noté 2 sur 5 étoiles

I kind of fell into this by mistake

I kind of fell into this by mistake. I wanted to cancel my Hulu account and on the search this place came up first. I assumed that the charge was what I owed in order for my Hulu subscription to be canceled. But, no, it was 23.99 for them to write a cancellation letter. WTH, you can cancel on the actual Hulu site for free. The day I canceled was a Saturday, I asked them to cancel the cancellation on Sunday. On Monday they responded and said it was too late to cancel the cancellation????? They don’t do crap on weekends so basically they flat out refused a refund. It’s extremely sad that they need 23.99 so bad that they have to make excuses.
Unless you need help canceling 50 subscriptions, they are rip offs.
KEEP YOUR MONEY, CANCEL YOUR OWN USELESS SUBSCRIPTIONS

12 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

One star because I cannot leave no…

One star because I cannot leave no stars! Twice my bank has had to get involved because Subdelete stole money from my account. I use the word stole as that is how you describe it when things belonging to you get taken without your permission. My emails asking for refunds were ignored. In order to stop it happening again my bank has had to cancel my debit card and replace it with one with a new number and cvv. Avoid these people at all costs. Lord Nigel Painter

30 septembre 2026
Avis spontané
Logo de Subdelete

Réponse de Subdelete

Hi Nigel,

We're sorry to hear how distressing this experience has been, especially after your attempts to contact us. We take concerns about unexpected charges and unanswered emails seriously. Please contact us at support@subdelete.com or respond to our Trustpilot request so we can investigate your billing history and previous correspondence.

Kind regards,
Heather | SubDelete

Noté 5 sur 5 étoiles

Quick and easy

Quick and easy. The app does all the work and it’s very simple.

13 octobre 2026
Avis spontané
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Réponse de Subdelete

Hi Ned,

Really appreciate the kind words! Glad Subdelete made things quick and simple for you.

Kind regards,
Heather | Subdelete

Noté 4 sur 5 étoiles

All in all it was easy to ask for a…

All in all it was easy to ask for a cancelation. But still, just a little confusing.

12 octobre 2026
Avis spontané
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Réponse de Subdelete

Hi Barbara,

Appreciate you sharing this! Glad the cancellation request was easy, and we hear you on the confusing parts. We'll keep working to make it clearer.

Kind regards,
Heather | Subdelete

Noté 1 sur 5 étoiles

Hugely disappointing service.

This company is highly inefficient or worse. They charged more than double the figure quoted to me on their application form. The have refused to send me a copy of the correspondence which they sent to The Guardian to cancel my subscription or to refund the excess charge withdrawn from my bank account. . I have now contacted the newspaprer direct to cancel the subscription myself as I had no confidence in this company's ability to achieve this.

12 octobre 2026
Avis spontané
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Réponse de Subdelete

Hi Roy,

We're sorry we fell short of your expectations. Your concerns about the charges and cancellation confirmation deserve a closer look. Please contact us at support@subdelete.com so we can investigate and provide clarity.

Kind regards,
Heather | SubDelete

Noté 4 sur 5 étoiles

Easily accessible.

Easily accessible. Well set out and navigable.

12 octobre 2026
Avis spontané
Logo de Subdelete

Réponse de Subdelete

Hi Alan,

Thanks for the kind feedback! We're glad you found Subdelete easy to access and simple to navigate.

Kind regards,
Heather | Subdelete

Noté 5 sur 5 étoiles

I don't know what to wright until I see…

I don't know what to wright until I see the results.

11 octobre 2026
Avis spontané
Logo de Subdelete

Réponse de Subdelete

Hi Randall,

Thank you for taking the time to leave a review! We hope Subdelete delivers the results you're looking for, and we're here if you need anything along the way.

Kind regards,
Heather | Subdelete

Noté 3 sur 5 étoiles

Cancellation great

Cancellation reqIuest great

11 octobre 2026
Avis spontané
Logo de Subdelete

Réponse de Subdelete

Hi Sharell,

Thanks so much for the kind words! We're glad your cancellation request went so smoothly.

Kind regards,
Heather | Subdelete

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