Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Be careful with sizing. My wife tried on the dress, found it was too small. We requested one size up, but did not receive an email with an RMA number or a return instructions.(address). The company wa... Voir plus

Noté 1 sur 5 étoiles

Very slow deliver, When the dress finally arrived it was not at all what was advertised. It is not a sweater dress it is cheap polyester that smells very strong of chemicals. Very disappointed.. D... Voir plus

Noté 1 sur 5 étoiles

Tried reaching out to inquire about return policy. Received 1/2 my shipment thus far. Plus side, received it in a timely manner. The fit was different than what the video shows (the high slit on th... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The fabric is cheap. I was expecting sweatshirt material. The fit is bad too. I usually wear a small but ordered up to a medium yet It’s tight and not flattering. I will try to wear the jacket on its... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements
  2. Magasin de vêtements pour femmes

Écrit par l'entreprise

Step into confidence with Suchheel – your go-to destination for stylish dresses, leggings, and fashion-forward footwear. Designed for modern women who want to feel comfortable, look amazing, and own every step.


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 38 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 1 sur 5 étoiles

Very slow deliver, cheap product

Very slow deliver, When the dress finally arrived it was not at all what was advertised. It is not a sweater dress it is cheap polyester that smells very strong of chemicals. Very disappointed.. Do not waste your money this should have been $9.95 at a discount cheap clothing store.

16 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

Be careful with sizing

Be careful with sizing. My wife tried on the dress, found it was too small. We requested one size up, but did not receive an email with an RMA number or a return instructions.(address). The company wanted a photograph to make sure that clothing wasn’t worn, but how can you tell if it’s the right size without trying it on? A shame, my wife liked the quality and overall appearance of the dress.

10 octobre 2025
Noté 1 sur 5 étoiles

I placed my order 8 weeks ago

I placed my order 8 weeks ago. I keep getting emails to rate my product but i don't have it. Anytime I try to track the items, the website won't open.

22 octobre 2025
Noté 1 sur 5 étoiles

I contacted customer support several…

I contacted customer support several times and only got an automated response that did not answer my issue. The order was the wrong color, I caught it immediately and wanted to change the color. Got no help. I was then asked for feedback on how my experience was and I haven't even gotten the item. So far, I haven't had any luck with this supplier. Now I am going to get an item that won't be taken back for full price. I bet I will be offered a discounted price to keep it cause it is too expensive to send back.

20 octobre 2025
Noté 1 sur 5 étoiles

So far... not going well!

Tried reaching out to inquire about return policy. Received 1/2 my shipment thus far. Plus side, received it in a timely manner. The fit was different than what the video shows (the high slit on this skirt is not wearable!)and the quality was a big disappointment. I've only received an automatic response to email which didn't address my inquiry. Then I received this reminder email to let them know how they're doing. Maybe I'll hear back from this comment 🤷🏻‍♀️

10 octobre 2025
Logo de Suchheel

Réponse : Suchheel

Hi Carrie,

We’re truly sorry to hear about your experience and appreciate you sharing your honest feedback. This isn’t the level of quality or service we strive for. Our team has already reviewed your case (#SH3781) and reached out via email to make things right.

Please check your inbox (and spam folder just in case) — we’ll ensure this is resolved quickly and that you receive the support you deserve.

Warm regards,
James
Customer Support Team
Suchheel

Noté 1 sur 5 étoiles

Dishonest and Deceiving

My purchase was but one get one free. This did not happen. The company offered a feeble 50% off the next purchase. I have a feeling this is their standard procedure. The item delivered did not look like advertised. It was flimsy and cheap looking. The return option is for the buyer to pay for sending the item all the way back to China. In short - they are awful and I will not be doing any more business with them.

9 octobre 2025
Logo de Suchheel

Réponse : Suchheel

Hi Dalija,

We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. This isn’t the experience we want for our customers.

Our records show your order (#SH3771) was part of a “Buy One, Get One 50% Off” promotion, not a free item offer — but I completely understand how that could’ve been confusing, and we take your comment seriously.

Regarding returns, we always accept them as long as items are unused and in original condition. We’ll gladly guide you through the process personally to make this right.

Please check your inbox — we’ve reached out directly to assist and ensure your issue is resolved promptly.

Warm regards,
James
Customer Support Team
Suchheel

Noté 1 sur 5 étoiles

I thought the quality of the dresses…

I thought the quality of the dresses was not great and when I tried to return them, I got a return address in China, which cost more to return them than the dresses did. They were mailed to me from one of their distribution centers in California. Go figure? A scammer of a company and I would never do business with them again. As a matter of fact, I posted all over Facebook to not do business with this company.

2 octobre 2025
Logo de Suchheel

Réponse : Suchheel

Hi Beverly,

We’re truly sorry to hear about your experience and appreciate you sharing your feedback. We completely understand your frustration regarding the return process and shipping costs.

To clarify — while some of our items are shipped from our U.S. fulfillment centers for faster delivery, all returns are processed through our main warehouse overseas, which allows us to keep our prices affordable.

That said, we never want a customer to feel disappointed or misled. Our team has already reached out to you directly regarding order #SH3722 to find a fair solution.

Thank you again for bringing this to our attention — your feedback helps us improve.

Warm regards,
James
Customer Support Team
Suchheel

Noté 5 sur 5 étoiles

What can I say!

What can I say!! The experience was to notch!!

9 octobre 2025
Logo de Suchheel

Réponse : Suchheel

Hi Dianne,

Thank you so much for your kind words! 💛
We’re thrilled to hear that you had such a great experience — it truly means a lot to us.

Your support keeps our team motivated to keep delivering beautiful pieces and excellent service every time.

Warm regards,
James
Customer Support Team
Suchheel

Noté 1 sur 5 étoiles

This company runs a fraudulent…

This company runs a fraudulent operation.products are not what they appear in advertisement. And then when received, and not up to the expectation of their false advertising scheme, they charge you for shipping back to China and only for store credit.

21 octobre 2025
Avis spontané
Logo de Suchheel

Réponse : Suchheel

Hi Julia,

We’re truly sorry to hear about your experience and appreciate you sharing your feedback. We want to assure you that Suchheel is a legitimate store, and we take product quality and customer satisfaction very seriously.

All our items are carefully described and photographed to match what customers receive. However, we understand that expectations can differ, and we always accept returns for unused items according to our policy — offering store credit of equal value once inspected.

Our team has reached out privately to assist you and ensure this is resolved in a fair and transparent way.

Warm regards,
James
Customer Support Team
Suchheel

Noté 1 sur 5 étoiles

received item and material is not like…

received item and material is not like described. Can not return as you don't answer email or phone I cant seem to talk with anyone.

29 septembre 2025
Logo de Suchheel

Réponse : Suchheel

Hi Michael,

We’re very sorry to hear about your experience and completely understand your frustration. This isn’t the level of service or communication we aim to provide.

Please rest assured — we’ve located your order (#SH3676) and have reached out directly via email to assist you personally. We’ll make sure you receive the help you need with your return or exchange as quickly as possible.

Thank you for bringing this to our attention. We appreciate your patience while we resolve this.

Warm regards,
James
Customer Support Team
Suchheel

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