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Noté 3 sur 5 étoiles

Your salesman visits us regularly and is always respectful. However, I’m disappointed with your return program. Every year, I return 2 or 3 boxes of your products, including peanuts, almonds, wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The snacks are always fresh and always delicious. My autistic daughter has sensory issues with food, beige and crunchy are what she likes and to be able to buy the chickpeas, crunchy coconut and diffe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fabulous products high quality Purchased so many varieties of nuts and snacks from sunburst over the years and every one has been excellent Our Family favourite is the Honey roasted Cashews And t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I discovered Sunburst Snacks by accident when I purchased some of their dry roasted peanuts on Walthamstow Market. They were so good that I searched online to find out where I could buy more directly... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de produits alimentaires

Écrit par l'entreprise

We are a family run company based near London that have been distributing quality packaged nuts for over 40 years. We hand roast our nuts fresh daily continuously expanding our range of nuts, dried fruits, mixes, flavoured, seeds and snacks. This g...


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

29 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,4

Tous les avis

(29)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

It's a pleasure working with you

It's a pleasure working with you, mildmay Local Shop. I see trust and quality in you, and your customers are satisfied with your quality.

30 juin 2026
Avis spontané
Logo de Sunburst Snacks

Réponse de Sunburst Snacks

Thank you for your wonderful feedback and kind words. We're delighted to hear that you appreciate our reasonable prices, the quality of our products, and the service we provide. Your support and trust mean a great deal to us, and we look forward to serving you again.

Noté 3 sur 5 étoiles

You are coming regularly

Your salesman visits us regularly and is always respectful. However, I’m disappointed with your return program.

Every year, I return 2 or 3 boxes of your products, including peanuts, almonds, walnuts, and hazelnuts. We are told that we will receive a cash refund or equivalent compensation. Instead, all I receive is one box of the cheapest popcorn.

This is not what was promised, and it is very disappointing. Please honor the return program as advertised.

26 juin 2026
Avis spontané
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Réponse de Sunburst Snacks

Dear Ferhat,

Thank you for taking the time to share your feedback. We're pleased to hear that you've had a positive experience with our salesman and appreciate your kind comments about his professionalism.

We're sorry to hear that you have been disappointed with the outcome of your product returns. We certainly understand why you would feel frustrated if your expectations were different.

To clarify our returns policy, because we sell perishable food products, we have to be careful to minimise waste. We are happy to accept returns of new products that have been given a reasonable opportunity to sell, typically within the first month after delivery, and in these cases we will provide a refund or credit.

After this period, we are generally unable to accept returns unless there is a quality issue or fault with the product. As with most retail products, it is the responsibility of each store to manage stock levels and product rotation to help minimise unsold items.

If, on any occasion, you were led to believe that older stock would be refunded in full, we apologise for any misunderstanding. That is not our standard returns policy, and we will remind our sales team to ensure our policy is communicated clearly and consistently.
We value your business and your feedback, and we hope this clarifies our approach. If you would like us to review any specific return with you, please let us know and we would be happy to discuss it.

Kind regards,

The Sunburst Snacks Team

Noté 5 sur 5 étoiles

Sunburst Snacks never disappoints

Sunburst Snacks never disappoints! Fast delivery, fresh and tasty products with great packaging. Excellent quality and value for money. Highly recommended! ⭐

22 juin 2026
Avis spontané
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Réponse de Sunburst Snacks

Thanks so much for your feedback Kazim! It's much appreciated.

Noté 5 sur 5 étoiles

An excellent company.

I love this company and their products. Really fast delivery.
I had reason to talk to someone from their company and was so nice and very helpful. An excellent company and would definitely recommend them.

13 janvier 2025
Avis spontané
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Réponse de Sunburst Snacks

Very glad to hear you enjoy our products. Thank you for posting a great review about our service. Always happy to assist when we can

Noté 5 sur 5 étoiles

They are the nuts!

Excellent service as always from Sunburst, nothing is too much trouble and the customer service is unbeatable.

1 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Have tried the nuts from Sunburst…

Have tried the peanuts from Sunburst Snacks from my local shop and they were delicious so decided to try some other products that the company supplies direct such as the almonds, cashew nuts and pistachios, received the parcel the following day and had a test at the selection, I must say that I’m nuts about nuts and this products are among the best I ever had.
I will definitely recommend them !

16 janvier 2024
Avis spontané
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Réponse de Sunburst Snacks

We are very happy to hear of your satisfaction with our items and service. Thank you for your positive feedback.

Noté 5 sur 5 étoiles

The snacks are always fresh and delicious

The snacks are always fresh and always delicious. My autistic daughter has sensory issues with food, beige and crunchy are what she likes and to be able to buy the chickpeas, crunchy coconut and different nuts in larger bags saves me so much money. Free next day delivery and the products are always so well packed. I had reason to contact customer services recently and they were also lovely. I cannot rate this company highly enough, they are amazing!

30 août 2023
Avis spontané
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Réponse de Sunburst Snacks

Hi Peter, happy to hear you all enjoy our products and services and thank you so much for taking the time to leave us feedback. Very much appreciated.

Noté 5 sur 5 étoiles

Great selection on offer

Great selection on offer, easy ordering and the products are fantastic. Would highly recommend.

7 février 2022
Avis spontané
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Réponse de Sunburst Snacks

Hi Katie, thanks so much for your positive feedback.

Noté 5 sur 5 étoiles

Great prices, services & range

Great prices, great customer services, amazing range, thank you so much for helping us run our business.

10 novembre 2021
Avis spontané
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Réponse de Sunburst Snacks

Thank you for your review Okan and for being a long standing customer of ours.

Noté 5 sur 5 étoiles

A great small business with excellent…

A great small business with excellent customer service and quality nuts. Have purchased from them for parties and work events and they always deliver on time, with a high standard of product (great tasting nuts) and value for money.

9 novembre 2021
Avis spontané
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Réponse de Sunburst Snacks

Thank you for your feedback. Glad you enjoy our products and service.

Noté 1 sur 5 étoiles

Too expensive

5 novembre 2021
Avis spontané
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Réponse de Sunburst Snacks

Hello Polly,

Thank you for your review. May I ask more regarding your experience with us as we have a wide range or products and prices?

Noté 5 sur 5 étoiles

Don't go anywhere else

I discovered Sunburst Snacks by accident when I purchased some of their dry roasted peanuts on Walthamstow Market. They were so good that I searched online to find out where I could buy more directly from Sunburst. I placed my second order with them on Monday afternoon this week and they arrived at my house, 60 miles away, at 8am on Tuesday. Fantastic service and very helpful communication with the Company. I ordered 8 products and am very pleased with all of them. If only all purchases were this easy and of such high quality. Thank you so much.

27 janvier 2021
Avis spontané
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Réponse de Sunburst Snacks

Thank you so much for your kind words Michael and for taking the time to write a detailed honest review. Very much appreciated.

Noté 5 sur 5 étoiles

Highly recommend

Friendly, helpful staff. Great service and products
Would highly recommend

24 novembre 2020
Avis spontané
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Réponse de Sunburst Snacks

Thank you for your feedback Sam. It is much appreciated

Noté 5 sur 5 étoiles

Quality and range

I am always impressed by both the quality and range of products available.
Highly recommend this company.

24 novembre 2020
Avis spontané
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Réponse de Sunburst Snacks

Much appreciated feedback Lucy. Thank you.

Noté 5 sur 5 étoiles

Fabulous products high quality

Fabulous products high quality
Purchased so many varieties of nuts and snacks from sunburst over the years and every one has been excellent
Our Family favourite is the Honey roasted Cashews
And the freshly roasted almonds

23 novembre 2020
Avis spontané
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Réponse de Sunburst Snacks

Thank you very much for your great feedback. Very much appreciated

Noté 5 sur 5 étoiles

Very good quality of snakes

I have been using sunburst snakes from 30 years ago.And products quality are tasty and delicious.Your staff and services are very helpful to us.

16 novembre 2020
Avis spontané
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Réponse de Sunburst Snacks

Thank you for your words Ranjit. We very much appreciate your kind feedback reflecting our products and service to you and will continue to meet your satisfaction.

Noté 5 sur 5 étoiles

I love Sunburst Snacks

I love Sunburst Snacks, they have such good quality nuts which are so delicious it's hard to stop eating them. Efficient and friendly service and reasonably priced. Thanks

13 novembre 2020
Avis spontané
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Réponse de Sunburst Snacks

Thank you for your kind words Maria. We will continue to meet your standards in products and service.

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