Bought a number of Eid gifts from the concession at Trafford Centre via Hishaam. Fantastic service, patience and advice on the best suited selections. We love the scents and will be buying more wh... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementLM04, Lower peal avenue, adjacent to H&M and Music store, Trafford Park, M17 8AA Stretford, Manchester, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I came across the sunna musk stall in Trafford Centre just near H&M, at first I was a little confused as to which scent I would like however a chap by the name of Hammad really helped me find the scen... Voir plus
Quick delivery, secure and the fragrances are nicely packed. Ordered them after two testers I tried and hopefully it’s good. Will try them as ambre rose and Abid ones smell so nice.
L'entreprise a répondu
I wanted to say a massive thank you to the staff member who served me yesterday at the Sunnamusk stand at the Trafford Centre Manchester. He was nothing short but excellent and after him introducing m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Coordonnées de contact
LM04, Lower peal avenue, adjacent to H&M and Music store, Trafford Park, M17 8AA, Stretford, Manchester, Royaume-Uni
4,4
Excellent
90 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always give me independent advice and…
Always give me independent advice and remind me of offers and savings, great job.
3 mai 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Quick delivery
Quick delivery, secure and the fragrances are nicely packed. Ordered them after two testers I tried and hopefully it’s good. Will try them as ambre rose and Abid ones smell so nice.
29 avril 2026
Réponse de Sunnamusk London - Trafford Centre
Dear Maddie
Thank you for your wonderful feedback. We’re delighted to hear your order arrived quickly, securely, and beautifully packed. We hope you enjoy your fragrances, especially Amber Rose and Abid Ambre — it’s great to hear you liked the testers!
Kind Regards
The Sunnamusk Team
Good good quality perfume but customer…
Good good quality perfume but customer service it is horrendous. I don’t know if they are connected to any buddies that people could take their complaints to because they do not take complaint seriously they do not respond to any complaint for a feedback when something is gone wrong, unfortunately I had to experience that even though I have purchased four bottles from them.
2 avril 2026
Réponse de Sunnamusk London - Trafford Centre
Hey!,
Thank you for your feedback, and we’re sorry to hear about your experience. We take all customer concerns seriously and apologise if you feel your complaint was not properly addressed.
We would appreciate the opportunity to look into this further for you. Please contact our customer care team with your order details so we can review what happened and assist you accordingly.
Kind Regards
The Sunnamusk Team
Beautiful products for gifts
Bought a number of Eid gifts from the concession at Trafford Centre via Hishaam. Fantastic service, patience and advice on the best suited selections.
We love the scents and will be buying more when they need replenishing.
18 mars 2026
Réponse de Sunnamusk London - Trafford Centre
Dear Mr SB
Thank you for your wonderful feedback. We’re thrilled to hear you had a fantastic experience with Hishaam at Trafford Centre and that you loved the scents you purchased. We look forward to welcoming you again when it’s time to replenish!
Kind Regards
The Sunnamusk Team
Réponse de Sunnamusk London - Trafford Centre
Dear Reeham
Thank you for your fantastic review. We’re thrilled to hear you enjoyed our perfumes and that Golden Dust Elixir, and Amore di More are your favourites!
Kind Regards
The Sunnamusk Team
Réponse de Sunnamusk London - Trafford Centre
Hey,
Thank you for your feedback. We’re glad to hear you had a nice experience with Abid Ambre and appreciate you taking the time to share your thoughts.
Kind Regards
The Sunnamusk Team
Luxury perfume luv ut
12 janvier 2026
Réponse de Sunnamusk London - Trafford Centre
Dear Khan
Thank you for your wonderful feedback. We’re delighted to hear you love the luxury of our perfumes and truly appreciate you taking the time to share your experience with us.
Kind Regards
The Sunnamusk Team
Excellent Service
Easy to shop your items, usually some discount applied and the goods arrive real quickly
29 décembre 2025
Réponse de Sunnamusk London - Trafford Centre
Hi Ms Lauder,
Thank you for your feedback! We’re pleased to hear you find shopping with us easy and that your order arrives quickly. We appreciate your continued support.
Kind regards,
The Sunnamusk Team
Réponse de Sunnamusk London - Trafford Centre
Hi,
Thank you for your kind words! We’re delighted you enjoyed both our products and the service from our team.
Kind regards,
The Sunnamusk Team
Fabulous place
Fabulous place very knowledgeable patient staff
Highly recommend & place smells divine
15 décembre 2025
Réponse de Sunnamusk London - Trafford Centre
Stacey DAVIES,
We're happy you found our place fabulous! It's great to hear you appreciated our knowledgeable and patient staff. We appreciate your recommendation and are glad you enjoyed the scent.
Best Wishes
The Sunnamusk Customer Care Team
Réponse de Sunnamusk London - Trafford Centre
Hifzur,
We appreciate your positive feedback regarding our product and service. We are happy you had a great experience with us!
Best Wishes,
The Sunnamusk Customer Care Team
The best
Love this perfume 3rd time I've bought it highly recommend this if you want something different
5 septembre 2025
Réponse de Sunnamusk London - Trafford Centre
Dear Gina,
Thank you for your kind words! We’re delighted to hear you’ve enjoyed this perfume enough to buy it three times and appreciate your recommendation.
Best Wishes,
The Sunnamusk Customer Care Team
Amazing fragrance long lasting smell
Amazing fragrance long lasting smell , I always get comments on how nice I smell when wearing the fragrance Forever
3 septembre 2025
Réponse de Sunnamusk London - Trafford Centre
Dear Darren,
Thank you for your kind words! We’re so pleased that you’re enjoying Forever and receiving compliments when wearing it. It’s wonderful to know our fragrance has become such a memorable part of your everyday life. We look forward to serving you again soon.
Kind regards,
The Sunnamusk Customer Care Team
Great Customers Service
Good Customers Service all the Perfume i buy are great the staff are great
17 août 2025
Réponse de Sunnamusk London - Trafford Centre
Dear Stanley,
Thank you for your fantastic feedback! We’re glad to hear you enjoy both our perfumes and the service from our team.
Best Wishes,
The Sunnamusk Customer Care Team
Love the stuff
Love the stuff, great price, great product, smell like a tarts hangbag all night long, MINT
26 juillet 2025
Réponse de Sunnamusk London - Trafford Centre
Thank you for the brilliant review, Lee! We’re glad you’re loving the fragrances — and your description definitely made us smile!
Best wishes,
The Sunnamusk Customer Care Team
Excellently laid out with amazing…
Excellently laid out with amazing products. I highly recommend Abid Ambre
8 juillet 2025
Réponse de Sunnamusk London - Trafford Centre
Hey Customer,
Thank you so much for the wonderful feedback! We’re so glad you found everything excellently laid out and that you’re enjoying Abid Ambre — it’s one of our absolute favourites too. We really appreciate the recommendation!
Kind Regards
The Sunnamusk Customer Care Team
Simply beautiful, long lasting frangrances
The Sunna musk fragrances are beautiful and long lasting. My personal favourite being Alluring Empress with the jasmine in the fragrance coming through and lasting. My daughter loves the Millionaire Lady oil. Simply beautiful fragrances to pick from and good customer service.
6 juin 2025
Réponse de Sunnamusk London - Trafford Centre
Hey A.,
Thank you for the wonderful feedback! We're delighted to hear both you and your daughter are enjoying our fragrances. Alluring Empress and Millionaire Lady are beautiful choices!
Kind Regards,
The Sunnamusk Customer Care Team
Helpful and friendly assistants in the…
Helpful and friendly assistants in the Trafford Centre.
26 mai 2025
Réponse de Sunnamusk London - Trafford Centre
Hey Rachel,
Thank you for your lovely review! We’re glad our Trafford Centre assistants made a positive impression with their friendly and helpful service. Hope to see you again soon!
Kind Regards
The Sunnamusk Customer Care Team
Definitely a change in ingredients
My husband has been using Evanto oil for years now. Went through about 4 bottles per year. Last 2 bottles purchased simply not the same. Ordered online and took back to a store to query as the oil was more runny in texture and definitely less fragrant. Was told by the store staff that 'maybe a bad batch' they did swap it for me and that was ok. The most recent one I bought him (April) from the store for his birthday was exactly the same. Not the same consistency with the oil and minimal fragrance. We can usually smell this oil all over the house when he wears it. The ingredients have definitely changed which is a shame ashe was a long standing customer of the Evanto. He now has said he won't buy it again.
23 avril 2025
Avis spontané
Réponse de Sunnamusk London - Trafford Centre
Hi Lyd,
Thank you for sharing your experience, and we’re truly sorry to hear about the issues with your recent Evanto oil purchases. We take product quality very seriously, and your feedback about the consistency and fragrance is important. We’re investigating the batches you mentioned and will work to ensure the high standard you expect is maintained. Please reach out to us directly so we can assist you personally and try to restore your confidence in our products.
Kind Regards
The Sunnamusk Team
Rediscovered a long lost favourite!
I went in looking for something comparable to my favourite but discontinued perfume - Stella by Stella McCartney. I’d been in bigger dept stores and found nothing.
In the space of about 20 mins Mahil had put together a scent combination that was incredibly similar, his attention to detail and overall knowledge was fantastic, he was lovely to deal with and so helpful.
4 mai 2025
Réponse de Sunnamusk London - Trafford Centre
Hey Stacey,
Thank you for your lovely words about Mahil! We’re so pleased he helped you find a fragrance that suits you so well.
Kind Regards,
The Sunnamusk Customer Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.