suntouched.co Avis 25

TrustScore 3 sur 5

3,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing product - love that it has natural ingredients, and actually works! I like that it works gradually, so it looks very natural and you can stop when you have the effect you want. I wanted a ba... Voir plus

Noté 1 sur 5 étoiles

I was previously using another brand that also offers a blue hair mask and lightening spray. I compared the ingredients and did as much research as possible and decided suntouched was a little more af... Voir plus

Noté 5 sur 5 étoiles

I recently bought Suntouched Hair Lightener for Light Hair for my niece, and I’m quite happy with what I’ve seen. The products gave her a beautiful, natural look that enhanced her features without fee... Voir plus

Noté 1 sur 5 étoiles

I bought 2 hair lightener for light hair as they were on offer. I have used it for a month now and totally dissapointed as my hair is turning orange and darker. Used to have it much better before usin... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Suntouched is an effortless approach to hair lightening treatments. We’ve developed a way to hold onto sunkissed summer hair year round with clean and hydrating hair lightening sprays. For Suntouched, summer isn’t a season, it's a state of mind.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

25 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

PRODUCT NOT WORKING!!

PRODUCT NOT WORKING!!

ALSO HAS BEEN MADE IN CHINA! FAKE ADVERTISING

8 juillet 2024
Avis spontané
Logo de suntouched.co

Réponse de suntouched.co

Hi Elliot, we apologize for your experience. Please email us at support@suntouched.co and we will make sure to solve all your queries and provide a solution ASAP. Looking forward to hearing from you.

Noté 1 sur 5 étoiles

Not worth the time and money

Firstly the shipping was long and the link they provided for tracking was wrong. Then when I finally received it, the packaging was cheap looking.. the product.. No effect at all… no hair whitening, and the product caused my skin a strong reaction all along the hair line.
Customer service were unhelpful. Complete waste of time and money.

15 juillet 2024
Avis spontané
Logo de suntouched.co

Réponse de suntouched.co

Hi Mia, thank you for sharing your feedback regarding your experience with Suntouched and we apologize about this. Please email us at support@suntouched.co and we will make sure to solve the issue ASAP. We look forward to hearing from you.

Noté 1 sur 5 étoiles

Thins and snaps off your hair! Do not buy!

I ordered the suntouched hair lightening spray and after the order never came and manh messages to suntouched, I received a replacement a while later. I used this product as advised on the bottle and was initially seeing some results however I soon noticed my hair was snapping off and becoming thinner and thinner. I went to my local hairdresser who had previously done my highlights and they advised this product reacts with hair dye so much so that when they tested a strand of my hair with dye it turned into a chewing gum consistency. I had to wait several months after using the spray before I could safely have professional highlights and my hair is only just starting to grow back 6 months later. I think this product is really harmful to hair and although can lighten it, it does so by stripping the hair of all its outer layers hence it then snaps off. Do not buy it!!

11 janvier 2024
Avis spontané
Logo de suntouched.co

Réponse de suntouched.co

Hi Flossie, thank you for sharing your feedback regarding your experience with Suntouched and we apologize for this. We recommend waiting 4 weeks to dye your hair after using our product. Please email us at support@suntouched.co and we will make sure to solve the issue ASAP. We look forward to hearing from you.

Noté 1 sur 5 étoiles

Possibly moldy

Suntouched is shipped from China. Beauty products made in China are sometimes dangerous.
When I opened my bottles of Suntouched, one had possible mold on the bottle (see photo).
Suntouched said it’s not mold: “this sometimes happens when customs opens the bottles”.

There’s no indication in my tracking # and package that it was stopped by customs. Also, the bottles were still factory-sealed in plastic.

Because they were dishonest, I don’t trust their product. After my return request was denied, I threw the bottles in the trash.

1 mai 2024
Avis spontané
Logo de suntouched.co

Réponse de suntouched.co

Hi JH, thank you for sharing your feedback regarding your experience with Suntouched and we apologize for this. Please email us at support@suntouched.co and we will make sure to solve the issue ASAP. We look forward to hearing from you.

Noté 1 sur 5 étoiles

My hair got ruined after using this

My hair got ruined after using this. And I used very little twice and was very careful and thorough and read all instructions. My hair got very dry ( like hay) and the surface was rough and with split ends / cracked hair. And it didn't even get lighter. Just got a greenish shine and it wasn't bleached before. I also bought the purple conditioner as recommended.
My hairdresser also asked what happened and what I did to my hair, when she saw it. Can't recommend this.

1 octobre 2023
Avis spontané

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