Could do with a refurbishment very basic staff very nice and helpful food in the area not for me
Date de l'expérience:
Réponse de Sunway
Dear Mr. Mannion.
We appreciate you taking the time to send us your review on your recent stay at the Be Smart Florida Plaza and we were disappointed to read that not all aspects of your stay there met with your entire satisfaction. A copy of your post will be forwarded to all concerned persons at this Hotel requesting that all necessary corrective action is taken to improve the general standard of this property. Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway