Room and food were amazing
Réponse de Sunway
Dear Ms. Forrester
Thank you for your feedback which is very important to us.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
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Lovely hotel with a great food selection for adults and children. The only ConMed r we had from the kids was that they would love some ice cream for desert 😅
Lovely hotel, spotlessly clean, fantastic swimming pool and excellent food.
Réponse de Sunway
Dear Mary J
We appreciate you taking the time to send your feedback on your trip to Lapland and we were delighted to read your very positive comments. Thank you for letting us know and we hope that you and your family brought back some cherished memories from your adventure in Lapland.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Beautiful hotel, great food , highly recommend
Lovely room and staff. The buffet dinner on night one was disappointing and the food was not labelled.
Réponse de Sunway
Dear Ms. Kane
Thank you for taking the time to give us your feedback on your stay at the Saaga Hotel. We were delighted you liked your room and the staff were lovely. We have taken note of your comment regarding no labels on the food, which is most unusual, and we will bring this to the attention of the management. We also have staff members in situ at this hotel so we can check this out with them. Thank you for letting us know and we hope that you and your family brought back some happy memories.
Kind Regard
Kathy Cashe
Customer Service Manger
Sunway
Hotel was lovely, bed comfortable, only thing we missed radiator in our room
Réponse de Sunway
Dear Ms. Kelly
Thank you for taking the time to send us your feedback and i was delighted to read that overall you enjoyed your Lapland adventure. With regard to your comment concerning no radiator in the room i will pass this to all concerned persons at this Hotel. Having said that there is an alternative heating system. I hope that you and your family brought back some cherished memories of your time in Lapland
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway