I haven't gone on the trip yet but the booking process was so easy. I dealt with Catherine and she explained everything thoroughly right down to the amour of emails I will receive regarding this futur... Voir plus
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Listening carefully & understanding that pensioners might need extra attention, which I received. Your prices were good & realistic, I thought. Follow up when I couldn’t find the “accept” made it easi... Voir plus
Very helpful in every way. Mary our tour guide was exceptional. Booking with Michele easy as always. Care while away brilliant.
Having used Sunway for a previous holiday we are delighted to use them again for our next trip. A quick call to Alice and she has it all organised within minutes. No hassle and stress free. Would high... Voir plus
À propos de l'entreprise
- Voyagiste
- aussi dans
- Agence de croisières
- Agence de voyages
- Agence de voyages en bateaux de croisière
- Agrégateur de voyages
- Site de recherche de vols
Écrit par l'entreprise
Sunway is Ireland’s largest Irish owned tour operator offering over 70 destinations worldwide. We offer the widest range of products from European Package Holidays to Cruises and Escorted Tours. We are proud to provide exceptional holidays at competitive prices and are a fully bonded travel company.
Sunway
Écrit par l'entreprise
- Irish Owned, Award Winning and committed to our customers
- We are an Irish owned and operated business unlike many other operators. We have 52 years of travel experience and have survived many booms and busts, ash clouds, strikes and political situations. We create jobs with 60 people in Ireland and a further 50 staff overseas. We are renowned for our outstanding representative service in our European resorts, we understand what Irish holidaymakers want and deliver it all the time, as our loyal customers show through testimonials and their repeat bookings year after year with Sunway.
Coordonnées de contact
Marina House, Clarence Street, Dun Laoghaire, A96 RK31, Dublin, Irlande
- +353 (01) 2366888
- info@sunway.ie
- sunway.ie
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Excellent Company
Always good dealing with this company. The agents remind you of how great it can be dealing with an Irish Company.Catherine was knowledgeable, helpful and professional, all delivered with a gracious charm.
21 septembre 2026
It was seemless to book this holiday
It was seemless to book this holiday. All of my questions were answered in a timely basis. I'm looking forward to this holiday.
19 septembre 2026
Booking cruise was very easy
16 septembre 2026
Very helpful staff
15 septembre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Catherine who i dealt with was very…
Catherine who i dealt with was very helpful, explained everything in detail, and made the whole process painless.
15 septembre 2026
Réponse de Sunway
Dear Ms. Byrne
We are delighted to hear that our team member Catherine provided such excellent assistance, explaining everything thoroughly and making the entire process smooth and effortless for you. Your positive feedback is greatly appreciated and thank you for taking the time to let us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Excellent Customer Service from Kathy…
Excellent Customer Service from Kathy Cashe
I would like to thank Kathy Cashe for all her help in dealing with the enquiries I had raised. I found her very helpful, professional and understanding throughout the process. I was very happy with how she treated me and appreciated the time and effort she took to address my concerns.
Thank you, Kathy, for your excellent customer service.
10 septembre 2026
Avis spontané
Nikki was amazing
Nikki was amazing, so helpful, nothing was too much trouble, very happy with the service
12 septembre 2026
Réponse de Sunway
Dear Ms. Minto
We were so happy to hear our team member Nikki provided such excellent service and made your experience a positive one. Thank you for your kind words and for taking the time to let us know!
Best Regards
Kathy Cashe
Customer Service Manager
Sunway
Easy to browse and book trips
This review is for the booking process. I appreciated the transparent pricing, good value options, customer reviews, and the ease with which I can manage my booking. Good communication on my booking.
13 septembre 2026
Réponse de Sunway
Dear Jordan
We are so pleased to hear that our booking process, transparent pricing, and communication met your expectations. We appreciate you highlighting the value options and ease of managing your booking. Thank you for your wonderful feedback and for taking the time to let us know!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Excellent customer service
Having spoken to a number of travel agents before Sunway , I can safely safe that Lorraine was the most pleasant and helpful to deal with. I cannot recommend her or Sunway enough. Nothing was too much trouble and all of my queries were dealt with promptly and politely.
14 septembre 2026
Réponse de Sunway
Dear Ms. McKiernan
We are so pleased to hear about your positive experience with us and it is wonderful to know that our team member Lorraine provided such helpful and pleasant service, addressing all your questions promptly. We truly appreciate your kind words and thank you for taking the time to let us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
I booked a cruise for June 2027 with…
I booked a cruise for June 2027 with Tracy who was absolutely fabulous from start to finish! She was so knowledgable & really went the extra mile with information & the booking process. Her manner was so friendly & personable. Her confidence in her kniwledge was so reassuring. A lovely lady!😊
14 septembre 2026
Great Staff assistance
Lorraine Kenny tried many ways of putting a package together that suited our requirements and gave some insight into Club Med in Cephalu, which we subsequently booked
5 septembre 2026
Réponse de Sunway
Dear Mr. Meany
We were so glad to hear that our staff member Lorraine could assist in finding the perfect Club Med Cefalù package for you. We appreciate your kind words and are delighted you had a positive experience with us! Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
No problem booking
No problem booking, staff good. I travel quite often with Sunway over the last 10 years, will continue to do so
6 septembre 2026
Réponse de Sunway
Dear Ms. Gavin
We are so glad to hear you had a positive experience with us and appreciate your continued loyalty over the past decade. We look forward to many more journeys together!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Just an amazing experience with sunway…
Just an amazing experience with sunway ,I would recommend them 100% ,easy to book,friendly advisor everything you need advice.
The Tour guide/ escort and bus driver are just the nicest people you will meet.
Such a relaxing way to travel!
27 juillet 2026
Réponse de Sunway
Dear Ms. Maher
We are so happy to hear you had an amazing and relaxing experience with us! We truly appreciate your kind words about our booking process, friendly advisors, and wonderful tour guides and drivers. Thank you for your fantastic recommendation and taking the time to send us your positive feedback.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Both Catherine and Nikki were…
Both Catherine and Nikki were excellent. Full of knowledge and advice, so professional with me in all our dealings. I have booked with Sunway many times and these ladies are great staff members.
11 septembre 2026
Réponse de Sunway
Dear Mr. O'Connor
We are so pleased to hear about your excellent experience with our team members Catherine and Nikki. It is wonderful to know that their knowledge, advice, and professionalism made such a positive impression. We truly appreciate your continued loyalty and kind words.
Best Regards
Kathy Cashe
Customer Service Manager
Sunway
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