I haven't gone on the trip yet but the booking process was so easy. I dealt with Catherine and she explained everything thoroughly right down to the amour of emails I will receive regarding this futur... Voir plus
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Listening carefully & understanding that pensioners might need extra attention, which I received. Your prices were good & realistic, I thought. Follow up when I couldn’t find the “accept” made it easi... Voir plus
Very helpful in every way. Mary our tour guide was exceptional. Booking with Michele easy as always. Care while away brilliant.
Having used Sunway for a previous holiday we are delighted to use them again for our next trip. A quick call to Alice and she has it all organised within minutes. No hassle and stress free. Would high... Voir plus
À propos de l'entreprise
- Voyagiste
- aussi dans
- Agence de croisières
- Agence de voyages
- Agence de voyages en bateaux de croisière
- Agrégateur de voyages
- Site de recherche de vols
Écrit par l'entreprise
Sunway is Ireland’s largest Irish owned tour operator offering over 70 destinations worldwide. We offer the widest range of products from European Package Holidays to Cruises and Escorted Tours. We are proud to provide exceptional holidays at competitive prices and are a fully bonded travel company.
Sunway
Écrit par l'entreprise
- Irish Owned, Award Winning and committed to our customers
- We are an Irish owned and operated business unlike many other operators. We have 52 years of travel experience and have survived many booms and busts, ash clouds, strikes and political situations. We create jobs with 60 people in Ireland and a further 50 staff overseas. We are renowned for our outstanding representative service in our European resorts, we understand what Irish holidaymakers want and deliver it all the time, as our loyal customers show through testimonials and their repeat bookings year after year with Sunway.
Coordonnées de contact
Marina House, Clarence Street, Dun Laoghaire, A96 RK31, Dublin, Irlande
- +353 (01) 2366888
- info@sunway.ie
- sunway.ie
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
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Very good experience
Lorraine was very efficient, helpful and friendly, as were the people I went back to next day to take a picture of my passport, and I would certainly be a repeat customer.
Many thanks
Angela
20 août 2026
Réponse de Sunway
Dear Angela
We were so happy to hear about your positive experience with Lorraine our staff member . We truly appreciate your kind words and look forward to welcoming you back again!
Warm Regards
Kathy Cashe
Customer Service Manager
Sunway
Réponse de Sunway
Dear Ms. Butler
We were so glad to hear our team member Toni provided such helpful and understanding assistance with your booking. Thank you for sharing your positive experience and for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!
Always a pleasure to deal with the most…
Always a pleasure to deal with the most helpful staff..I have dealt with Kellie and Catherine and both of them couldn't do enough to sort out our holiday .nothing is a problem for them..many thanks to both of them.
29 août 2026
Réponse de Sunway
Dear Ms. Sculky
We are so happy to hear that our staff members Kellie and Catherine provided such helpful assistance with your holiday arrangements. We truly appreciate your kind words and thank you for sharing your positive experience with us.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Excellent help from Nikki.
29 août 2026
Réponse de Sunway
Dear Catherine
We were so happy to hear Nikki our staff member provided excellent assistance. and we appreciate your kind words! Thank you for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Nadia is very helpful and knowledgeable…
Nadia is very helpful and knowledgeable about Agadir
29 août 2026
Réponse de Sunway
Dear Mary
We were so glad to hear that Nadya our team member was very helpful and knowledgeable about travelling to Agadir. We appreciate your kind words and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Réponse de Sunway
Dear Paul
We were so glad you consistently enjoy our great value cruises and excellent service. We greatly appreciate your loyalty!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Nadya
Nadya, the Sunway consultant was very helpful, and knowledgeable regarding all my queries.
I have always found in my dealings with Nadya, that she is always willing to help me with any issue that might re concerning me, Nadya has the ability to completely reassure me that everything will work out fine.
28 août 2026
Avis spontané
Réponse de Sunway
Dear Mr. Hunt,
We are so pleased to hear about your positive experience with our consultant Nadya. It is wonderful to know that she provided such helpful and reassuring support. We truly appreciate you sharing your kind feedback.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Your friendly and helpful staff is a…
Your friendly and helpful staff is a pleasure to deal with.
19 août 2026
Réponse de Sunway
Dear Mr. Murnaghan
We are so glad to hear that our friendly and helpful staff made your experience a pleasure. We appreciate your kind words and thank you for letting us know!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Réponse de Sunway
Dear Ms. Bolton
We were happy to hear our phone support was friendly and helpful. Thank you for your feedback!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
October ,Kusdasi
Its quite simple really
I made all arangements pn the phone
Got a quatation..and a reference number from Kellie.Her extension number.So when I was ready too book contacted Kellie .Job done
SO thanks,again Sunway and of course,Kellie
25 août 2026
Réponse de Sunway
Hi Mr. O'Reilly
We were so glad to hear that our staff member Kelli provided such a smooth and efficient booking experience for you. We appreciate you sharing your positive feedback and are happy we could assist. Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Exceptional service!!!👏👏
From my first phone call about my holiday and what we were looking for, I was giving so much information by the Lovely Toni. The booking process was so easy and She gave me so much insight about our upcoming trip. She was absolutely brilliant and she has is such a pleasure to deal with!! Any question i have or further information I just pick up the phone or send an email and Toni is very quick at getting back to me. She is a credit to Sunway!! Toni is a real people person and the information she provides is brilliant!!👏❤️
14 août 2026
Réponse de Sunway
We are absolutely delighted to read your wonderful feedback ad it is fantastic to know that Toni our staff member provided such an excellent experience from your initial inquiry through to your booking. We are so pleased that she could offer valuable insights and make your trip planning effortless. We truly appreciate you highlighting the exceptional service you received; it means a great deal to us. Thank you for your kind words!
Kathy Cashe
Customer Service Manager
Sunway
So far our experience has been great.
So far our experience has been great.
Michelle was extremely helpful with assisting us book our holiday.
She offered to email a request we wanted for a larger room for our stay, which wasn't available when booking.
23 août 2026
Our agent was friendly and efficient
16 août 2026
Réponse de Sunway
Dear Ms. O'Callaghan
We were so happy to hear our staff member provided you with friendly and efficient service. We appreciate your kind words and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!
Réponse de Sunway
Dear Ms. Walsh
We were so happy to hear you had such a positive experience with us. We truly appreciate your kind words regarding our staff member Nadya and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Booking was made easy with helpful rep.
16 août 2026
Réponse de Sunway
Dear Brian
We were so glad our staff member made your booking experience easy. We appreciate your kind words and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!
Booking My Winter Break in Lanzarote
Lisa Kane was the lady who looked after me. She was really helpful, kind and courteous. I had a rough idea when I wanted to go and Lisa patiently went through numerous dates and packages to get me the best deal. I travelled with Sunway before, and always received the most helpful information.
22 août 2026
Réponse de Sunway
Dear Ms. Gradwell
We are so pleased to hear about your positive experience with our staff member Lisa Kane and appreciate you taking the time to share your feedback. We are especially glad that Lisa was able to assist you in finding the perfect travel package as we always strive to provide helpful information and excellent service. We look forward to welcoming you back for future travels.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
All the help I received when I…
All the help I received when I contacted Sunway very helpful and a joy to work with very happy and will work with them again .
22 août 2026
Réponse de Sunway
Dear Mr. Byrne
We are so happy to hear that you found our team helpful and a joy to work with. We truly appreciate your kind words and look forward to assisting you again in the future. Thank you for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Exceptional
Exceptional! Nikki, Michelle and Nadya were so professional and meticulous in providing support and answering questions. Everything was organised to a tee, gorgeous rapport with each of them and they went out of their way to help. Loved their down-to-earth nature where I didn't feel stupid asking, they were so patient and kind. A seamless experience, massive thanks.
21 août 2026
Réponse de Sunway
Dear Dearbh
We are so pleased to hear about your exceptional experience with our staff members Nikki, Michelle and Nadya. It is wonderful to know that the support and answers you received were professional and meticulous, and that you appreciated their patient and kind approach and we were so glad to know that we could make your experience seamless. Thank you for your kind words.
Regards
Kathy Cashe
Customer Service Manager
Sunway
Réponse de Sunway
Dear Ms. Troy
We were happy to hear that our phone service was a positive experience for you. We appreciate your kind words and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Booking from start to finish was so…
Booking from start to finish was so quick and easy. Nikki is so brilliant at what she does. She really knows her stuff. I always book with her as she always finds holidays that suits us.
20 août 2026
Réponse de Sunway
Dear Ms. McKenna
We are delighted to hear that your booking experience was so smooth and efficient and it was wonderful to know that our team member Nikki consistently helps you find the perfect holidays. We truly appreciate your loyalty and kind words and we will be happy to pass them on to Nikki!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
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