Sunway Avis 

3 976
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I haven't gone on the trip yet but the booking process was so easy. I dealt with Catherine and she explained everything thoroughly right down to the amour of emails I will receive regarding this futur... Voir plus

Noté 5 sur 5 étoiles

Lisa the travel agent couldn’t have been more helpful. She explained everything very well and was so professional and empathetic .

Noté 5 sur 5 étoiles

Listening carefully & understanding that pensioners might need extra attention, which I received. Your prices were good & realistic, I thought. Follow up when I couldn’t find the “accept” made it easi... Voir plus

Noté 5 sur 5 étoiles

Kellie was very helpfull. I enquired about your Norway /Bergen holiday she had all the information sent to my email the next day. When booking the holiday Kellie was very informative and answered all... Voir plus


À propos de l'entreprise

  1. Voyagiste
  2. aussi dans
  3. Agence de croisières
  4. Agence de voyages
  5. Agence de voyages en bateaux de croisière
  6. Agrégateur de voyages
  7. Site de recherche de vols

Écrit par l'entreprise

Sunway is Ireland’s largest Irish owned tour operator offering over 70 destinations worldwide. We offer the widest range of products from European Package Holidays to Cruises and Escorted Tours. We are proud to provide exceptional holidays at competitive prices and are a fully bonded travel company.

Sunway

Écrit par l'entreprise

Irish Owned, Award Winning and committed to our customers
We are an Irish owned and operated business unlike many other operators. We have 52 years of travel experience and have survived many booms and busts, ash clouds, strikes and political situations. We create jobs with 60 people in Ireland and a further 50 staff overseas. We are renowned for our outstanding representative service in our European resorts, we understand what Irish holidaymakers want and deliver it all the time, as our loyal customers show through testimonials and their repeat bookings year after year with Sunway.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(3 976)

703 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent experience

The patience Catherine displayed was outstanding This made the entire booking process so easy The holiday options were clear and concise and I feel we're getting a great holiday at excellent value Will definitely be booking with Sunway in the future

4 août 2026
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Réponse de Sunway

Dear Ms. Kennedy. We were so happy to hear that our team member Catherine's patience made your booking process easy and that you found our holiday options clear and concise. We are very glad you feel that you are getting great value and appreciate your kind words. We look forward to welcoming you back for future bookings with us.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Noté 5 sur 5 étoiles
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Réponse de Sunway

Dear Sinead. We are so glad to hear everything worked out great for you! Thank you for sharing your positive feedback with us.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Noté 5 sur 5 étoiles

Easy to use

Easy to use. Very clear.

6 août 2026
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Réponse de Sunway

Dear Frances
We were so happy to hear that you found our product easy to use. . We truly appreciate your positive feedback!
Kind Regards
Kathy Cashe
Customer Service Manger
Sunway

Noté 5 sur 5 étoiles

Staff were very helpful and friendly

Staff were very helpful and friendly

28 juillet 2026
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Réponse de Sunway

Dear Ms. O'Brien
Thank you for taking the time to send us your feedback on your recent holiday and we were so happy to hear our staff were helpful and friendly! We truly appreciate your kind words.
Warm Regards
Kathy Cashe
Customer Service Manager
Sunway

Noté 5 sur 5 étoiles

Good customer service

Lorraine listened to what we were looking for from our holiday and made excellent recommendations. Our request for multiple flight options were provided which allowed us to make the decision to book our holiday much easier.

4 août 2026
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Réponse de Sunway

Dear Valerie
We were so happy to hear that our staff member Lorraine's recommendations and multiple flight options helped make your holiday booking decision easier. We appreciate you sharing your positive experience with us!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Noté 5 sur 5 étoiles

We booked our Celebrity Cruise with…


We booked our Celebrity Cruise with Diane and she was great to deal with. She was friendly, helpful and made the whole booking process very easy. She answered all our questions and kept everything straightforward. We’re really happy with the service and would definitely recommend Diane.
aAngela

3 août 2026
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Réponse de Sunway

Dear Angela, We are so happy to hear that Diana our team member provided such excellent service for your Celebrity Cruise booking. We are delighted that the booking process was easy and straightforward, and that all your questions were answered. We truly appreciate you recommending our services.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Noté 5 sur 5 étoiles

Nadia the lady I dealt with was a joy…

Nadia the lady I dealt with was a joy to deal with was very knowledgeable and helpful with my booking would definitely book with SUNWAY and Nadia again

2 août 2026
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Réponse de Sunway

Dear Ms. Cloonan
We are so happy to hear that our team member Nadia provided such a positive and helpful experience with your booking. We truly appreciate your kind words and look forward to assisting you again.
Warm Regards
Kathy Cashe
Customer Service Manager
Sunway

Noté 5 sur 5 étoiles

Very friendly and helpful staff

Very friendly and helpful staff

25 juillet 2026
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Réponse de Sunway

Dear Patrick
We were so glad to hear our staff provided you with a friendly and helpful experience. Thank you for letting us know and your kind words!
Regards
Kathy Cashe
Customer Service Manager
Sunway

Noté 5 sur 5 étoiles

Very helpful

Quick response from Kellie.and.very helpful

1 août 2026
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Réponse de Sunway

Dear Ms. Kelly
We were so glad to hear that Kellie our team member provided you with such a helpful and prompt response. We appreciate your kind words and letting us know.
Warm Regards
Kathy Cashe
Customer Service Manager
Sunway!

Noté 5 sur 5 étoiles

Booked by holiday with Kellie and she…

Booked by holiday with Kellie and she was so efficient and a pleasure to deal with - so helpful and friendly

31 juillet 2026
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Réponse de Sunway

We are delighted to hear that our team member Kellie was so efficient and a pleasure to deal with, providing helpful and friendly service during your holiday booking. We appreciate you sharing your positive experience and for letting us know!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Noté 5 sur 5 étoiles

Michelle Doran was a wonderful help

Michelle Doran was a wonderful help. She talked me through all the options and sent on an email quote immediately (you would be amazed how often, people say that they will send you something and then don't!), it was great to meet someone in Michelle who followed up on her promises😁! So now all I have to do is look forward to my holiday.

31 juillet 2026
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Réponse de Sunway

Dear Ms. Frawley
We are so pleased to hear about your positive experience! It's wonderful to know that Michelle our team member provided such helpful and prompt service, ensuring all your options were clearly explained and followed up on. We are delighted that you are looking forward to your holiday!
Kind Regards
Kathy Cashe
Customer Service Manger
Sunway

Noté 4 sur 5 étoiles

Service was good on phone

Service was good on phone

24 juillet 2026
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Réponse de Sunway

Dear Mr. McEvoy
We were very happy to hear that you found our service provided by phone was good. We appreciate your positive feedback and thank you for letting us know!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Noté 5 sur 5 étoiles
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Réponse de Sunway

We were delighted to learrn that you were happy with the service provided.
Thank you for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Noté 5 sur 5 étoiles

Expert Advice

Niki my travel agent provided useful and informative advice. She promptly forwarded details of several hotel and flight options following our phone call.

27 juillet 2026
Noté 5 sur 5 étoiles

Great cruise agents

It’s always a pleasure booking with sunway. Alice the cruise specialist is very prompt with emails and very patient. She always answers questions and gives best available deals. I love being able to plan and ahead and I get this seamlessly with sunway agents, and being able to pay in your own time is spectacular!

26 juillet 2026
Noté 5 sur 5 étoiles

Happy Traveller

Efficient staff and booking process
Travel advisor familiar with the package /holiday offer

26 juillet 2026

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