Supercraft Avis 

The hosting is fast and reliable with a no nonsense price point. The UI is tricky, but it easy to use.

If you will experience any issue with your server and you go to their discord, please dont ask assistance from one of their support Dxwo (i forgot his discord username because of how bad his service was)

We experience an issue one time with their website (7d2d.net) and their initial response is "we are investigating it" without any timeframe or atleast setting our expectation when is the possible time to resolve the said issue. Some of the users asking for an update but It took them 10 hrs to respond. Some of the users expresses disatisfaction on the way he response earlier that day related to the website being down.

When he got back, he said on the Support channel at Discord "Sorry for sleeping" and then post the update about the issue. I called him out that why did he say sorry for sleeping where he could just said "Sorry for the late reply because he slept" or just simply "Sorry for waiting".

He RUDELY response to me and some of the user backed him up and and started to jumped at me saying bad things to me where in the only thing that I just want to accomplish is admit that they have lapses on how to assist US (customers) where we are the paying customers here. Even my friends who sometimes ask for assistance, Dxwo rudely response to them even on accidentally using a simple CAPSLOCK chat.

Because of the experience, I leave the 7D2D.net Discord server. This is not a good experience for me.

Please train your support team on how to PROPERLY ASSIST their customers.

Fairly concise conversation. Faster response time would be ideal but idk if my tier has time delays in it.

A pretty standard hosting site. Wish there was more access to mod folders and such to customize even further.

It was laggy, required additional restarts. Shame they took this domain whilst providing terrible service that makes you wait days for their 'hardware' to be fixed. Never more.

I really like your server. I just wish you had War of the walkers hosted so we didnt have to do that pft thing or whatever its called. :) Oh and it would be nice to be ablet to extend your account if you turn it off by accident... :) And your discord ppl are super nice with help!

Takes the time to come to a solution and helping with one on one support

I like how easy everything was to set up and just how straight forward everything was laid out i am glad i decided to use your service.

payed for the service, took an hour for the payment to go through on their end, after payment went through the website went down for over an hour, decided to ask for a refund, and it was refused. Terrible quality of service, and terrible customer experience.

The server is easy to use and the interface is straight forward and intuitive. HOWEVER it is laggy and has at times crashed or lagged out and dropped me from the game. when this happens vehicles are lost! this is extremely demoralizing

Got the server up and running very fast with the mod pack i wanted as well. Had one problem with the server and they responded fast and fixed it.

Our Palworld server runs as I would expect, not many bells or whistles but its a great price for a small server and we've had no lag (except when my brother didn't have enough transporting pals and his base was overflowing with resource entities. but we fixed that). What is exceptional is the service. My server went down after a hotfix, and I had admin response within minutes of submitting a ticket on their discord, and as soon as they were available(an hour or so after) they work on it and fixed the update problem. This caused the save to corrupt (as it does sometimes) and the admin continued to work with me for over well over an hour to try and get our save back, which we did in the end. 10/10 service.

Easy to setup, including instant mod installation on multiple servers. No hassle refund when mistakes were made on my end, very pleased with my experience!

I like the fact that they have a discord to ask questions with setup and way easier to communicate. They are a smaller company but fairly affordable for what you get. The one thing I would say negative was I had to upgrade to higher plan based on the Mod but not really their fault. They did refund the lower tier plan back to my account without any hassle and very fast with refund.. great CS department.

DxWo from the Game hosting by super craft and 7D2D discord was the most helpful and respectful person that I have ever dealt with when using a game hosting server platform definitely five stars and would recommend his services to anybody looking for a great experience!!

Me ha gustado mucho estar con el servidor, no hay lag, funciona bien, fácil de entender al menos lo básico, no he tenido ningún problema, excelente servicio.

Excellent company, and good responsive service even for basic questions.

The menu is not user friendly.

When using the menu I struggled to select a map and I can only choose Navegane.

I have used these guys for awhile for a 7 Days to Die dedicated server, it is pretty easy to navigate, some things you need to know what you are doing, only minor issue is you may have to wait for a little for assistance with the moderators as it is only a two man show and they work on top of maintaining the servers. They are very helpful when needed

Super práce, rychlé vyřízení. Moje chyba výběr regionu, správce během několika minut region změnil. Nic víc zatím nemám. :-)